TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is Great Easy to use and confident it is done right. I have used Turbo Tax for the last 25 years and have had no issues.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax does a great job I have never had a problem with turbo tax and use it every year.
Date published: 2023-04-12
Rated 5 out of 5 by from It's A Great Resource I've used TT for 9 years now. Every year it gets better. Much easier!
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo tax too expensive for simple return Good product, but way to expensive for simple return.
Date published: 2023-04-12
Rated 5 out of 5 by from . I did not engage with experts. Everything went well.
Date published: 2023-04-12
Rated 4 out of 5 by from TT is ok Had to input info from last year :o(. Previously TT input for me!
Date published: 2023-04-12
Rated 3 out of 5 by from Need a version for folks who know how to do taxes You need an "advanced" version for people who know how to do taxes. Why? I find the graphics cartoonish and the process of moving through them very cumbersome when I know where I want to go and what I need to enter. Having to go through all the steps every single time I want to either review or make a change was torture. It took much more time than I believe was necessary just to enter my return and get to the point where I could review it. There were some suggestions that were valuable, but the big miss on your part was an important deduction as a self-employed person (which, by the way, I appear to be paying a premium for needing to file Sch. C.) I relied on you for 2021 and now realize that I probably need to amend that year. Will I use your product next year? Unless you come up with something more streamlined, probably not.
Date published: 2023-04-12
Rated 4 out of 5 by from Makes tax filing easier I have used and will continue to use Turbo Tax to file my taxes For the most part it is easy to use if you are organized with your documents. I did find it more difficult this year to upload my info from Fidelity, which is usually very easy. Small inconvenience. Also there were some questions, that did not have an explanation available, that I had to look up elsewhere because I wasn't sure of the language used in the question.
Date published: 2023-04-12
Rated 1 out of 5 by from Unexpected Charge I've used Turbo Tax for years now & have never had to pay. I recommend it to everyone I know! Somehow during the filing process this year, the Live was selected & I was required to pay for it though I didn't use it. Frustrated with this experience.
Date published: 2023-04-12
Rated 4 out of 5 by from its ok fast but I do not like reveiws so you should not ask
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3158
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Great Easy to use and confident it is done right. I have used Turbo Tax for the last 25 years and have had no issues.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax does a great job I have never had a problem with turbo tax and use it every year.
Date published: 2023-04-12
Rated 5 out of 5 by from It's A Great Resource I've used TT for 9 years now. Every year it gets better. Much easier!
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo tax too expensive for simple return Good product, but way to expensive for simple return.
Date published: 2023-04-12
Rated 5 out of 5 by from . I did not engage with experts. Everything went well.
Date published: 2023-04-12
Rated 4 out of 5 by from TT is ok Had to input info from last year :o(. Previously TT input for me!
Date published: 2023-04-12
Rated 3 out of 5 by from Need a version for folks who know how to do taxes You need an "advanced" version for people who know how to do taxes. Why? I find the graphics cartoonish and the process of moving through them very cumbersome when I know where I want to go and what I need to enter. Having to go through all the steps every single time I want to either review or make a change was torture. It took much more time than I believe was necessary just to enter my return and get to the point where I could review it. There were some suggestions that were valuable, but the big miss on your part was an important deduction as a self-employed person (which, by the way, I appear to be paying a premium for needing to file Sch. C.) I relied on you for 2021 and now realize that I probably need to amend that year. Will I use your product next year? Unless you come up with something more streamlined, probably not.
Date published: 2023-04-12
Rated 4 out of 5 by from Makes tax filing easier I have used and will continue to use Turbo Tax to file my taxes For the most part it is easy to use if you are organized with your documents. I did find it more difficult this year to upload my info from Fidelity, which is usually very easy. Small inconvenience. Also there were some questions, that did not have an explanation available, that I had to look up elsewhere because I wasn't sure of the language used in the question.
Date published: 2023-04-12
Rated 1 out of 5 by from Unexpected Charge I've used Turbo Tax for years now & have never had to pay. I recommend it to everyone I know! Somehow during the filing process this year, the Live was selected & I was required to pay for it though I didn't use it. Frustrated with this experience.
Date published: 2023-04-12
Rated 4 out of 5 by from its ok fast but I do not like reveiws so you should not ask
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3158