TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax is very user friendly I was pleased that it didn't take long to do my taxes while using Turbo Tax.
Date published: 2023-04-12
Rated 4 out of 5 by from It's been better I understand tax laws change every year, but this year the process was a little more tedious. I liked moving aroung the return as data became available. I really liked the help tabs. They are much more informative now.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is awesome I use Turbo Tax every year. It is very easy to use.
Date published: 2023-04-12
Rated 2 out of 5 by from Installation Did Not Work, Same as Last Year I installed, accepted updates. Progress bar froze. Same experience as last year, took me 5 hrs searching TT forum and trying to figure out how to fix. On about the 10th try to update, it just worked, no idea why. Terrible quality testing from Intuit. Newish computer.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX IS A GREAT PRODUCT This product is user-friendly. I like the way it walks you through the entire tax process to include things you may have forgot. I recommend this product to all of my family and friends. It is a great way to learn how to properly complete your taxes.
Date published: 2023-04-12
Rated 5 out of 5 by from New Additions to Turbo Tax were Fantastic The snapping of pics of documents, etc is a great addition to your program.
Date published: 2023-04-12
Rated 1 out of 5 by from 2022 TurboTax Horrible font problems this year. Barely readable at dark grey against a dark background. No options to adjust color of font or background color. I have used Turbo Tax for many years. If this problem shows up again next year will definitely be switching to a tax program other than Turbo Tax. Online help showed multiple users experiencing the same stupidity in software programming.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax easy to work Turbo tax has helped me do my taxes easily and correctly. I spoke with Luis a representative for a question and he gave me the best attention, he was clear, precise and very friendly
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is GREAAT Navigating through the system is very friendly. I spoke with an agent name Stephen he was great, helpful, and knowledgable
Date published: 2023-04-12
Rated 5 out of 5 by from Great Easy peezy lemon squeeze 1 2 3 4 5 67 8 9 10 11 12 13 14 15 16 17
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax is very user friendly I was pleased that it didn't take long to do my taxes while using Turbo Tax.
Date published: 2023-04-12
Rated 4 out of 5 by from It's been better I understand tax laws change every year, but this year the process was a little more tedious. I liked moving aroung the return as data became available. I really liked the help tabs. They are much more informative now.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is awesome I use Turbo Tax every year. It is very easy to use.
Date published: 2023-04-12
Rated 2 out of 5 by from Installation Did Not Work, Same as Last Year I installed, accepted updates. Progress bar froze. Same experience as last year, took me 5 hrs searching TT forum and trying to figure out how to fix. On about the 10th try to update, it just worked, no idea why. Terrible quality testing from Intuit. Newish computer.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX IS A GREAT PRODUCT This product is user-friendly. I like the way it walks you through the entire tax process to include things you may have forgot. I recommend this product to all of my family and friends. It is a great way to learn how to properly complete your taxes.
Date published: 2023-04-12
Rated 5 out of 5 by from New Additions to Turbo Tax were Fantastic The snapping of pics of documents, etc is a great addition to your program.
Date published: 2023-04-12
Rated 1 out of 5 by from 2022 TurboTax Horrible font problems this year. Barely readable at dark grey against a dark background. No options to adjust color of font or background color. I have used Turbo Tax for many years. If this problem shows up again next year will definitely be switching to a tax program other than Turbo Tax. Online help showed multiple users experiencing the same stupidity in software programming.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax easy to work Turbo tax has helped me do my taxes easily and correctly. I spoke with Luis a representative for a question and he gave me the best attention, he was clear, precise and very friendly
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is GREAAT Navigating through the system is very friendly. I spoke with an agent name Stephen he was great, helpful, and knowledgable
Date published: 2023-04-12
Rated 5 out of 5 by from Great Easy peezy lemon squeeze 1 2 3 4 5 67 8 9 10 11 12 13 14 15 16 17
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3144