TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo tax makes it easier. I have used other tax forms previously and I was pleased at how much easier Turbo tax was. Thanks!
Date published: 2023-04-12
Rated 4 out of 5 by from Very good helpiing me, sometimes annoying. Very helpful for crunching numbers and applying rules. Some questions, esp. about my numerous stock trades were annoying. At least done with this nonsense for this year. You guys applied a charge to the card I used to pay just now. I hope you are able to find that charge and apply it to my current payment.
Date published: 2023-04-12
Rated 4 out of 5 by from I've usually been satisfied with Turbotax It's been simple to use the step-by-step approach to prepare my taxes, and to switch over to forms view when necessary. Switching back from forms to step-by-step isn't perfect--it doesn't take me back to exactly where I left. The step-by-step method is also a bit tedious at times, and some data entry points are not entirely clear, such as when a whole-house expense applies to a home office or not, and where the entry should be made. This has improved in the current iteration, however. In the past, I was disappointed that Intuit stopped providing a DOS version of Turbotax.
Date published: 2023-04-12
Rated 1 out of 5 by from Lag - Repeatedly Lost Info The Timer is WRONG it actually took me HOURS to do this simple Efile as the Turbo Tax System crashed at LEAST 3X forcing me to start over & over & over again!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Grrrreeat! The whole process was easy to understand and execute. I feel like it covered all the opportunities for me. BTW: I have used this product for over 15 years.
Date published: 2023-04-12
Rated 1 out of 5 by from WAY TOO EXPENSIVE EXTREMELY EXPENSIVE AND A WASTE OF MONEY. WILL PROB NEVER USE AGAIN
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo taxes Great experience and very helpful. Makes filing taxes very comfortable
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is your CPA best friend! I liked the way that TurboTax guided me steadily through the process, with the possibility to clarify points and ask questions along the way.
Date published: 2023-04-12
Rated 5 out of 5 by from Aweaome Very easy very easy super easy will always do it myself
Date published: 2023-04-12
Rated 5 out of 5 by from Easy peasy I love how TurboTax saves my info from year after year. Makes completing the process a whole lot less painless. This year took me a total of 49minutes to do my taxes. Time is money for me and you can't beat that!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3143
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax makes it easier. I have used other tax forms previously and I was pleased at how much easier Turbo tax was. Thanks!
Date published: 2023-04-12
Rated 4 out of 5 by from Very good helpiing me, sometimes annoying. Very helpful for crunching numbers and applying rules. Some questions, esp. about my numerous stock trades were annoying. At least done with this nonsense for this year. You guys applied a charge to the card I used to pay just now. I hope you are able to find that charge and apply it to my current payment.
Date published: 2023-04-12
Rated 4 out of 5 by from I've usually been satisfied with Turbotax It's been simple to use the step-by-step approach to prepare my taxes, and to switch over to forms view when necessary. Switching back from forms to step-by-step isn't perfect--it doesn't take me back to exactly where I left. The step-by-step method is also a bit tedious at times, and some data entry points are not entirely clear, such as when a whole-house expense applies to a home office or not, and where the entry should be made. This has improved in the current iteration, however. In the past, I was disappointed that Intuit stopped providing a DOS version of Turbotax.
Date published: 2023-04-12
Rated 1 out of 5 by from Lag - Repeatedly Lost Info The Timer is WRONG it actually took me HOURS to do this simple Efile as the Turbo Tax System crashed at LEAST 3X forcing me to start over & over & over again!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is Grrrreeat! The whole process was easy to understand and execute. I feel like it covered all the opportunities for me. BTW: I have used this product for over 15 years.
Date published: 2023-04-12
Rated 1 out of 5 by from WAY TOO EXPENSIVE EXTREMELY EXPENSIVE AND A WASTE OF MONEY. WILL PROB NEVER USE AGAIN
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo taxes Great experience and very helpful. Makes filing taxes very comfortable
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is your CPA best friend! I liked the way that TurboTax guided me steadily through the process, with the possibility to clarify points and ask questions along the way.
Date published: 2023-04-12
Rated 5 out of 5 by from Aweaome Very easy very easy super easy will always do it myself
Date published: 2023-04-12
Rated 5 out of 5 by from Easy peasy I love how TurboTax saves my info from year after year. Makes completing the process a whole lot less painless. This year took me a total of 49minutes to do my taxes. Time is money for me and you can't beat that!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3143