TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy Process This is is my second year working with TurboTax and my experience has been amazing.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax walks me through my tax preparation. It's easy and user friendly. I've used over five years.
Date published: 2021-05-18
Rated 5 out of 5 by from Great free program This program offers an easy to use interface, nice visuals, fast, and it's free!
Date published: 2021-05-18
Rated 5 out of 5 by from Got answers and more Douglas was extremely helpful and patient, and genuinely seems to love what he does. Douglas helped me understand self-employment taxes in a new way and saved me money as well.
Date published: 2021-05-18
Rated 5 out of 5 by from I love using Turbo Tax. Help is always there. Turbo Tax and all of the on line help available makes filing taxes simple. The professionals are very courteous and knowledgeable,
Date published: 2021-05-18
Rated 1 out of 5 by from Dissapointed I had trouble understanding why my e-file was rejected - they kept asking for my spouse's AGI from last year - turn out it was the same as mine - since we filed jointly. I had to find that out on Google. The "tax expert" knew less than I did. $175 later.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is a little confusing It's easy to use but if you have to go back and double check something it doesn't always save your information.
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax is okay It is okay to file your taxes but it is definitely not easy. First of all, it has lots of bugs - e.g. if you answer something incorrectly, it creates hidden values in forms and you cannot delete them unless you delete the whole form and reenter the data. Second, entering 1099-B if it cannot be imported is excruciating. What about a spreadsheet-like editor for sales? Or import CSV? Finally, some fields cannot add supporting details - e.g. property taxes paid.
Date published: 2021-05-18
Rated 3 out of 5 by from Ok Ok just ok not impressed ok just ok not impressed sorry
Date published: 2021-05-18
Rated 5 out of 5 by from very helpful, especially the tax experts I could complete almost all of the forms but I was stuck on one or two issues. The tax experts were indispensable to me, helping me understand complex issues easily, and step by step.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 312
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Process This is is my second year working with TurboTax and my experience has been amazing.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax walks me through my tax preparation. It's easy and user friendly. I've used over five years.
Date published: 2021-05-18
Rated 5 out of 5 by from Great free program This program offers an easy to use interface, nice visuals, fast, and it's free!
Date published: 2021-05-18
Rated 5 out of 5 by from Got answers and more Douglas was extremely helpful and patient, and genuinely seems to love what he does. Douglas helped me understand self-employment taxes in a new way and saved me money as well.
Date published: 2021-05-18
Rated 5 out of 5 by from I love using Turbo Tax. Help is always there. Turbo Tax and all of the on line help available makes filing taxes simple. The professionals are very courteous and knowledgeable,
Date published: 2021-05-18
Rated 1 out of 5 by from Dissapointed I had trouble understanding why my e-file was rejected - they kept asking for my spouse's AGI from last year - turn out it was the same as mine - since we filed jointly. I had to find that out on Google. The "tax expert" knew less than I did. $175 later.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is a little confusing It's easy to use but if you have to go back and double check something it doesn't always save your information.
Date published: 2021-05-18
Rated 3 out of 5 by from TurboTax is okay It is okay to file your taxes but it is definitely not easy. First of all, it has lots of bugs - e.g. if you answer something incorrectly, it creates hidden values in forms and you cannot delete them unless you delete the whole form and reenter the data. Second, entering 1099-B if it cannot be imported is excruciating. What about a spreadsheet-like editor for sales? Or import CSV? Finally, some fields cannot add supporting details - e.g. property taxes paid.
Date published: 2021-05-18
Rated 3 out of 5 by from Ok Ok just ok not impressed ok just ok not impressed sorry
Date published: 2021-05-18
Rated 5 out of 5 by from very helpful, especially the tax experts I could complete almost all of the forms but I was stuck on one or two issues. The tax experts were indispensable to me, helping me understand complex issues easily, and step by step.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 312