TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from TurboTax has gone to the dark side Did everything myself. Was asked a ridiculous amount of times about purchasing more expensive packages. I denied every one of them. I selected continue with basic over and over again. Then at the end my receipt shows 188$, that I was charged for premium. No confirmation, no ability to go back. Complete scam. This isnt an accident, This is designed this way purposefully. We will not be back.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX IA VERY GOOD IT WAS VERY EASY TO FOLOW INTRUCTIONS , I WILL RECOMENDED TO MY FRIENDS
Date published: 2023-04-12
Rated 5 out of 5 by from Divorced Woman Did It! This was 1st time doing a return after 30 years being married and never doing returns. Ran into a few issues on house sell but was easily answered using the Turbo Tax helpful clicks. Anyone can do this. I will use it again next year!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is super easy to use Very good experience. Easy to follow with clear instructions
Date published: 2023-04-12
Rated 5 out of 5 by from I Have used for 20+ years Though I have tried others such as Taxcut I find Turbo Tax to be more intuitive than other software. I have used a variety of versions based on whether I had a business etc. in the past. This year pretty basic and Turbo Tax made it fast.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Easy to Use I've used TurboTax for many years and it always makes it easy to do with step by step explanations.
Date published: 2023-04-12
Rated 5 out of 5 by from Long time user Turbo Tax I have used for over 2 decades and it has not let me down. Sometimes when special forms like the COVID withdrawal Turbo Tax kept me updated as to when the forms will be available. Excellent!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is a life saver! I don't know what I would do without TurboTax to assist me in filing my taxes. I know without a doubt my taxes are done correctly and I have received all of my deductions because TurboTax is so thorough with the questions asked and reminders given during the tax prepping process. I love that they keep my information from year to year so I don't have to type it all in again. And I love that you can scan in your W-2s and connect with your stock accounts electronically so you do not have to type in all that information. TurboTax, you are the Best!!
Date published: 2023-04-12
Rated 4 out of 5 by from Great way to quickly do taxes only hiccup is in financial institutions with similar names
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is awesome! Took me awhile because I had a lot of new information including living in 2 different states throughout the year but the process was simple and the question search really came in handy when I got stumped.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3105
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from TurboTax has gone to the dark side Did everything myself. Was asked a ridiculous amount of times about purchasing more expensive packages. I denied every one of them. I selected continue with basic over and over again. Then at the end my receipt shows 188$, that I was charged for premium. No confirmation, no ability to go back. Complete scam. This isnt an accident, This is designed this way purposefully. We will not be back.
Date published: 2023-04-12
Rated 5 out of 5 by from TURBO TAX IA VERY GOOD IT WAS VERY EASY TO FOLOW INTRUCTIONS , I WILL RECOMENDED TO MY FRIENDS
Date published: 2023-04-12
Rated 5 out of 5 by from Divorced Woman Did It! This was 1st time doing a return after 30 years being married and never doing returns. Ran into a few issues on house sell but was easily answered using the Turbo Tax helpful clicks. Anyone can do this. I will use it again next year!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is super easy to use Very good experience. Easy to follow with clear instructions
Date published: 2023-04-12
Rated 5 out of 5 by from I Have used for 20+ years Though I have tried others such as Taxcut I find Turbo Tax to be more intuitive than other software. I have used a variety of versions based on whether I had a business etc. in the past. This year pretty basic and Turbo Tax made it fast.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is Easy to Use I've used TurboTax for many years and it always makes it easy to do with step by step explanations.
Date published: 2023-04-12
Rated 5 out of 5 by from Long time user Turbo Tax I have used for over 2 decades and it has not let me down. Sometimes when special forms like the COVID withdrawal Turbo Tax kept me updated as to when the forms will be available. Excellent!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is a life saver! I don't know what I would do without TurboTax to assist me in filing my taxes. I know without a doubt my taxes are done correctly and I have received all of my deductions because TurboTax is so thorough with the questions asked and reminders given during the tax prepping process. I love that they keep my information from year to year so I don't have to type it all in again. And I love that you can scan in your W-2s and connect with your stock accounts electronically so you do not have to type in all that information. TurboTax, you are the Best!!
Date published: 2023-04-12
Rated 4 out of 5 by from Great way to quickly do taxes only hiccup is in financial institutions with similar names
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is awesome! Took me awhile because I had a lot of new information including living in 2 different states throughout the year but the process was simple and the question search really came in handy when I got stumped.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3105