TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
days3 from
too expensive
this is way too expensive. yes, it's easy, but you're taking 1/3 of my refund in fees.
Date published: 2023-04-12
Rated 5 out of 5 by
DINKYDOW from
GOOD SERVICE
EASY AS ALWAYS. BETTER EACH YEAR.. REVIEW ASK TOO MANY QUESTIONS
Date published: 2023-04-12
Rated 4 out of 5 by
Will12345678 from
Works well for typical returns
Had issues with farm income and associated help. Also I tried several times to log in to get some additional assistance but never got through. I have two suggestions for new features although this may not be the proper forum. When printing review copies it would be helpful to number the pages. The second suggestion would be more difficult - have an option to print the previous year's numbers on the review copy to help in identifying unintended discrepancies.
Date published: 2023-04-12
Rated 3 out of 5 by
Robb De from
Turbo Tax
Long and time consuming. I never received my 20% off referral discount.
Date published: 2023-04-12
Rated 5 out of 5 by
MsD53 from
Turbo Tax is great!
Easy to use. Good questions/answers. Good follow up.
Date published: 2023-04-12
Rated 4 out of 5 by
ChasKatLady from
Very Helpful with only a FEW GLITCHES
Was simple to follow and thorough. But, frequently did some spinning and had problems completing a task. Backed up, and then was able to go forward. So, finished without too much delay.
Date published: 2023-04-12
Rated 5 out of 5 by
Charles 1950 from
TurboTax is sooooo easy
Very simple step-by-step process I don't see how it could be any simpler
Date published: 2023-04-12
Rated 4 out of 5 by
Deserters from
2022 tax
good to use.....helpful to use....works for me.....
Date published: 2023-04-12
Rated 5 out of 5 by
pro2 from
easy as pie
it was easy to use. first time self filing my taxes
Date published: 2023-04-12
Rated 5 out of 5 by
JG3000 from
Relatively Easy to Use
I own a small business and my spouse has disability insurance and SSI income, plus we have bought and sold stocks, various retirement accounts, and a larger than average number of children. This makes for a very complicated return with a lot of worksheets, schedules, and attachments not common on most returns. With Turbotax I feel confident in filing an accurate return myself without hiring an expensive CPA.
All TurboTax® Offerings Reviews - Page 3101
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
days3 from
too expensive
this is way too expensive. yes, it's easy, but you're taking 1/3 of my refund in fees.
Date published: 2023-04-12
Rated 5 out of 5 by
DINKYDOW from
GOOD SERVICE
EASY AS ALWAYS. BETTER EACH YEAR.. REVIEW ASK TOO MANY QUESTIONS
Date published: 2023-04-12
Rated 4 out of 5 by
Will12345678 from
Works well for typical returns
Had issues with farm income and associated help. Also I tried several times to log in to get some additional assistance but never got through. I have two suggestions for new features although this may not be the proper forum. When printing review copies it would be helpful to number the pages. The second suggestion would be more difficult - have an option to print the previous year's numbers on the review copy to help in identifying unintended discrepancies.
Date published: 2023-04-12
Rated 3 out of 5 by
Robb De from
Turbo Tax
Long and time consuming. I never received my 20% off referral discount.
Date published: 2023-04-12
Rated 5 out of 5 by
MsD53 from
Turbo Tax is great!
Easy to use. Good questions/answers. Good follow up.
Date published: 2023-04-12
Rated 4 out of 5 by
ChasKatLady from
Very Helpful with only a FEW GLITCHES
Was simple to follow and thorough. But, frequently did some spinning and had problems completing a task. Backed up, and then was able to go forward. So, finished without too much delay.
Date published: 2023-04-12
Rated 5 out of 5 by
Charles 1950 from
TurboTax is sooooo easy
Very simple step-by-step process I don't see how it could be any simpler
Date published: 2023-04-12
Rated 4 out of 5 by
Deserters from
2022 tax
good to use.....helpful to use....works for me.....
Date published: 2023-04-12
Rated 5 out of 5 by
pro2 from
easy as pie
it was easy to use. first time self filing my taxes
Date published: 2023-04-12
Rated 5 out of 5 by
JG3000 from
Relatively Easy to Use
I own a small business and my spouse has disability insurance and SSI income, plus we have bought and sold stocks, various retirement accounts, and a larger than average number of children. This makes for a very complicated return with a lot of worksheets, schedules, and attachments not common on most returns. With Turbotax I feel confident in filing an accurate return myself without hiring an expensive CPA.
All TurboTax® Offerings Reviews - Page 3101
Date published: 2023-04-12