TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Poor experience Turbo Tax charged me twice to file and I couldn't go any further until I paid
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is awesome tool for my file every year TurboTax is more convenient and reliable. I use TurboTax for my filing my tax returns many years, thanks for the tool and services provided.
Date published: 2023-04-12
Rated 1 out of 5 by from Seems harder than in the past I have been using Turbo Tax for 8 years. This year it was buggy and difficult. I do not like the new interface. It is more difficult to control what you are seeing and filling in. After wrestling with this program, I think I will return to paper.
Date published: 2023-04-12
Rated 5 out of 5 by from Saved the day I really enjoyed using TurboTax. I was able to be efficient as well as thorough in making my tax return.
Date published: 2023-04-12
Rated 5 out of 5 by from Fantastic help Normally I have no trouble doing taxes online, but after my taxes were rejected last year and having major problems at home, I just couldn't figure it out. The live call back was great. they got me through it and took so much stress off of me. Thanks TurboTax.
Date published: 2023-04-12
Rated 5 out of 5 by from Tax prepare Been using for 9 years ....super easy and accurate
Date published: 2023-04-12
Rated 3 out of 5 by from Error on Hawaii State Return indicates "YES" for $3 to go into Hawaii election fund even when "NO" is selected
Date published: 2023-04-12
Rated 5 out of 5 by from WONDERFUL! It has always been a wonderful experience with TurboTax. I have been using TurboTax for the past 15 years or so. Never had any problem. It is very easy with its step-by-step guidance
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use. Very thorough and easy to use. Easy to file taxes. Have used for several years. I have never been audited.
Date published: 2023-04-12
Rated 2 out of 5 by from Ridiculously Expensive So, I went to school this last year, and turbotax forced me to upgrade to deluxe because of those tax forms, and then it costs another $60 to file my state, and then there's fees for e-filing and direct deposit and what not. It's ridiculous. Might as well pay someone to do my taxes for me for these prices.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3100
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Poor experience Turbo Tax charged me twice to file and I couldn't go any further until I paid
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is awesome tool for my file every year TurboTax is more convenient and reliable. I use TurboTax for my filing my tax returns many years, thanks for the tool and services provided.
Date published: 2023-04-12
Rated 1 out of 5 by from Seems harder than in the past I have been using Turbo Tax for 8 years. This year it was buggy and difficult. I do not like the new interface. It is more difficult to control what you are seeing and filling in. After wrestling with this program, I think I will return to paper.
Date published: 2023-04-12
Rated 5 out of 5 by from Saved the day I really enjoyed using TurboTax. I was able to be efficient as well as thorough in making my tax return.
Date published: 2023-04-12
Rated 5 out of 5 by from Fantastic help Normally I have no trouble doing taxes online, but after my taxes were rejected last year and having major problems at home, I just couldn't figure it out. The live call back was great. they got me through it and took so much stress off of me. Thanks TurboTax.
Date published: 2023-04-12
Rated 5 out of 5 by from Tax prepare Been using for 9 years ....super easy and accurate
Date published: 2023-04-12
Rated 3 out of 5 by from Error on Hawaii State Return indicates "YES" for $3 to go into Hawaii election fund even when "NO" is selected
Date published: 2023-04-12
Rated 5 out of 5 by from WONDERFUL! It has always been a wonderful experience with TurboTax. I have been using TurboTax for the past 15 years or so. Never had any problem. It is very easy with its step-by-step guidance
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use. Very thorough and easy to use. Easy to file taxes. Have used for several years. I have never been audited.
Date published: 2023-04-12
Rated 2 out of 5 by from Ridiculously Expensive So, I went to school this last year, and turbotax forced me to upgrade to deluxe because of those tax forms, and then it costs another $60 to file my state, and then there's fees for e-filing and direct deposit and what not. It's ridiculous. Might as well pay someone to do my taxes for me for these prices.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3100