TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Tax Time Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Experience Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by from Makes the pain of taxes so much easier Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by from Incessant Attempts to Upsell Are Maddening At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by from It works great every year Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by from Quick but unnerving Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by from e-file didn't work while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is Good Tthe best part of turbo tax is the phone calls that are quick and informative.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great! I like how easy it is to input investment information and cover things from year to year.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax Deluxe Excellent help within the app! This is the first time I have done them myself and will plan on doing it again with TurboTax next year
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3084
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Time Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Experience Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by from Makes the pain of taxes so much easier Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by from Incessant Attempts to Upsell Are Maddening At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by from It works great every year Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by from Quick but unnerving Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by from e-file didn't work while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is Good Tthe best part of turbo tax is the phone calls that are quick and informative.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great! I like how easy it is to input investment information and cover things from year to year.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax Deluxe Excellent help within the app! This is the first time I have done them myself and will plan on doing it again with TurboTax next year
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3084