TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Cas Nyx from
Tax Time
Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by
NHSOF from
Great Experience
Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by
Jay RF from
Makes the pain of taxes so much easier
Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by
Ad Nauseam from
Incessant Attempts to Upsell Are Maddening
At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by
Sneetches from
It works great every year
Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by
Battleaxe4 from
Quick but unnerving
Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by
optibear from
e-file didn't work
while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
Date published: 2023-04-12
Rated 4 out of 5 by
jwapplez from
Turbo Tax is Good
Tthe best part of turbo tax is the phone calls that are quick and informative.
Date published: 2023-04-12
Rated 5 out of 5 by
Pup mom from
Turbo tax is great!
I like how easy it is to input investment information and cover things from year to year.
Date published: 2023-04-12
Rated 5 out of 5 by
Brrt from
TurboTax Deluxe
Excellent help within the app! This is the first time I have done them myself and will plan on doing it again with TurboTax next year
All TurboTax® Offerings Reviews - Page 3084
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Cas Nyx from
Tax Time
Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by
NHSOF from
Great Experience
Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by
Jay RF from
Makes the pain of taxes so much easier
Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by
Ad Nauseam from
Incessant Attempts to Upsell Are Maddening
At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by
Sneetches from
It works great every year
Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by
Battleaxe4 from
Quick but unnerving
Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by
optibear from
e-file didn't work
while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
Date published: 2023-04-12
Rated 4 out of 5 by
jwapplez from
Turbo Tax is Good
Tthe best part of turbo tax is the phone calls that are quick and informative.
Date published: 2023-04-12
Rated 5 out of 5 by
Pup mom from
Turbo tax is great!
I like how easy it is to input investment information and cover things from year to year.
Date published: 2023-04-12
Rated 5 out of 5 by
Brrt from
TurboTax Deluxe
Excellent help within the app! This is the first time I have done them myself and will plan on doing it again with TurboTax next year
All TurboTax® Offerings Reviews - Page 3084
Date published: 2023-04-12