TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
unitnumber1 from
It's just like all the other ones
They say it's free, you know it won't be, you pay 59$ to file state. Then only at the do they tac on another 59$ to file it through them. That to me is pretty crappy, I was fine paying the state file, but the additional amount at the end was highly disappointing. I just wish they would be honest.
Date published: 2023-04-12
Rated 4 out of 5 by
Kermitpjl61 from
Refile
It took a while but hopefully, I did it the way they wanted
Date published: 2023-04-12
Rated 5 out of 5 by
Trust me I am a Mom from
Gets easier every year!
Easy, easy, easy. Simple instructions, walks you through everything. Makes you feel confident.
Date published: 2023-04-12
Rated 3 out of 5 by
null from
Turbo is not very reliable.
The price keep going up. You can never believe what Turbo Tax charge you. At the beginning it on price and if you don't change the packet you still get charge more.
Date published: 2023-04-12
Rated 5 out of 5 by
Batrimman89 from
Always there for help
There's always help there when you need you them!!
Date published: 2023-04-12
Rated 5 out of 5 by
RichT20230412 from
TurboTax is super helpful!
I love how TurboTax translates the complicated IRS language into english and breaks it down into understandable questions and definitions. I plan to use it again next year. A competitor tax prep software I tried merely paginated the forms' lines verbatim and was no help making it understandable. I only wish that TurboTax had a small business version online, not just for PC, because I don't have a PC.
Date published: 2023-04-12
Rated 3 out of 5 by
BusinessTaxPayer from
Still no Mac option
It's disappointing that after all these years, there's still no version for Mac OS.
Date published: 2023-04-12
Rated 5 out of 5 by
Brookey423 from
Turbo Tax Review Experience
I was happy to do my taxes for the 5th year in a row with TurboTax. I'm glad I got money back with the education credit TurboTax found for me!
Date published: 2023-04-12
Rated 5 out of 5 by
TasMoy82 from
Turbotax is very user-friendly.
We have used Turbo Tax for several years! We will continue to use it as long as the prices stay the same.
Date published: 2023-04-12
Rated 4 out of 5 by
Luester from
Quick and Great Tax Refund Assistance
They were able to help me out and get my taxes filed with little to no issues.
All TurboTax® Offerings Reviews - Page 3069
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
unitnumber1 from
It's just like all the other ones
They say it's free, you know it won't be, you pay 59$ to file state. Then only at the do they tac on another 59$ to file it through them. That to me is pretty crappy, I was fine paying the state file, but the additional amount at the end was highly disappointing. I just wish they would be honest.
Date published: 2023-04-12
Rated 4 out of 5 by
Kermitpjl61 from
Refile
It took a while but hopefully, I did it the way they wanted
Date published: 2023-04-12
Rated 5 out of 5 by
Trust me I am a Mom from
Gets easier every year!
Easy, easy, easy. Simple instructions, walks you through everything. Makes you feel confident.
Date published: 2023-04-12
Rated 3 out of 5 by
null from
Turbo is not very reliable.
The price keep going up. You can never believe what Turbo Tax charge you. At the beginning it on price and if you don't change the packet you still get charge more.
Date published: 2023-04-12
Rated 5 out of 5 by
Batrimman89 from
Always there for help
There's always help there when you need you them!!
Date published: 2023-04-12
Rated 5 out of 5 by
RichT20230412 from
TurboTax is super helpful!
I love how TurboTax translates the complicated IRS language into english and breaks it down into understandable questions and definitions. I plan to use it again next year. A competitor tax prep software I tried merely paginated the forms' lines verbatim and was no help making it understandable. I only wish that TurboTax had a small business version online, not just for PC, because I don't have a PC.
Date published: 2023-04-12
Rated 3 out of 5 by
BusinessTaxPayer from
Still no Mac option
It's disappointing that after all these years, there's still no version for Mac OS.
Date published: 2023-04-12
Rated 5 out of 5 by
Brookey423 from
Turbo Tax Review Experience
I was happy to do my taxes for the 5th year in a row with TurboTax. I'm glad I got money back with the education credit TurboTax found for me!
Date published: 2023-04-12
Rated 5 out of 5 by
TasMoy82 from
Turbotax is very user-friendly.
We have used Turbo Tax for several years! We will continue to use it as long as the prices stay the same.
Date published: 2023-04-12
Rated 4 out of 5 by
Luester from
Quick and Great Tax Refund Assistance
They were able to help me out and get my taxes filed with little to no issues.
All TurboTax® Offerings Reviews - Page 3069
Date published: 2023-04-12