TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from It's just like all the other ones They say it's free, you know it won't be, you pay 59$ to file state. Then only at the do they tac on another 59$ to file it through them. That to me is pretty crappy, I was fine paying the state file, but the additional amount at the end was highly disappointing. I just wish they would be honest.
Date published: 2023-04-12
Rated 4 out of 5 by from Refile It took a while but hopefully, I did it the way they wanted
Date published: 2023-04-12
Rated 5 out of 5 by from Gets easier every year! Easy, easy, easy. Simple instructions, walks you through everything. Makes you feel confident.
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo is not very reliable. The price keep going up. You can never believe what Turbo Tax charge you. At the beginning it on price and if you don't change the packet you still get charge more.
Date published: 2023-04-12
Rated 5 out of 5 by from Always there for help There's always help there when you need you them!!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is super helpful! I love how TurboTax translates the complicated IRS language into english and breaks it down into understandable questions and definitions. I plan to use it again next year. A competitor tax prep software I tried merely paginated the forms' lines verbatim and was no help making it understandable. I only wish that TurboTax had a small business version online, not just for PC, because I don't have a PC.
Date published: 2023-04-12
Rated 3 out of 5 by from Still no Mac option It's disappointing that after all these years, there's still no version for Mac OS.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Review Experience I was happy to do my taxes for the 5th year in a row with TurboTax. I'm glad I got money back with the education credit TurboTax found for me!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax is very user-friendly. We have used Turbo Tax for several years! We will continue to use it as long as the prices stay the same.
Date published: 2023-04-12
Rated 4 out of 5 by from Quick and Great Tax Refund Assistance They were able to help me out and get my taxes filed with little to no issues.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3069
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It's just like all the other ones They say it's free, you know it won't be, you pay 59$ to file state. Then only at the do they tac on another 59$ to file it through them. That to me is pretty crappy, I was fine paying the state file, but the additional amount at the end was highly disappointing. I just wish they would be honest.
Date published: 2023-04-12
Rated 4 out of 5 by from Refile It took a while but hopefully, I did it the way they wanted
Date published: 2023-04-12
Rated 5 out of 5 by from Gets easier every year! Easy, easy, easy. Simple instructions, walks you through everything. Makes you feel confident.
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo is not very reliable. The price keep going up. You can never believe what Turbo Tax charge you. At the beginning it on price and if you don't change the packet you still get charge more.
Date published: 2023-04-12
Rated 5 out of 5 by from Always there for help There's always help there when you need you them!!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is super helpful! I love how TurboTax translates the complicated IRS language into english and breaks it down into understandable questions and definitions. I plan to use it again next year. A competitor tax prep software I tried merely paginated the forms' lines verbatim and was no help making it understandable. I only wish that TurboTax had a small business version online, not just for PC, because I don't have a PC.
Date published: 2023-04-12
Rated 3 out of 5 by from Still no Mac option It's disappointing that after all these years, there's still no version for Mac OS.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Review Experience I was happy to do my taxes for the 5th year in a row with TurboTax. I'm glad I got money back with the education credit TurboTax found for me!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax is very user-friendly. We have used Turbo Tax for several years! We will continue to use it as long as the prices stay the same.
Date published: 2023-04-12
Rated 4 out of 5 by from Quick and Great Tax Refund Assistance They were able to help me out and get my taxes filed with little to no issues.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3069