TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from easy to use always accurate and confident our return was done correctly..
Date published: 2023-04-13
Rated 4 out of 5 by from Like the desktop version better, but still good Turbo Tax is an efficient way to prepare relatively simple to moderately complex tax returns. While I liked the older, desktop versions better, the new online version was pretty easy to use and very thorough.
Date published: 2023-04-13
Rated 4 out of 5 by from quick Difficult to confirm return security in a foreign country as mobile phone number is not accepted and email appears to not be the single source of verification. Completing TT is easy and a breeze to use. The final security check is the bug.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so much better than H&R block After attempting to set up several appointment with H&R block and every single on getting cancelled, I decided to file with a Turbo Tax Tax expert, and I couldn't be happier with my decision. Lovetta was so helpful. I will definitely be filing with Lovetta through Turbo Tax Premium again with her next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Annual user have been using Turbo tax for at least 20 years with the exception of 2017 Has never gone wrong would not go with any other Self Tax Program.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax since 1998 I have used Turbo Tax since 1998 and have been happy with it. It's convenient to have the information from previous years saved and Turbo Tax makes it easier to be organized. It also has helpful prompts and answers to questions .
Date published: 2023-04-13
Rated 4 out of 5 by from Some issues Most of the process was okay. However, I got hung up with a strange worksheet. I filed single, but this worksheet showed what would happen if I were married filing singly, married filing jointly, and some other options. There was junk data in there for these other options. I couldn't change the data and was caught in a circular loop and couldn't get out of it. I finally closed out and shut down until the next day. It was VERY frustrating. The next day everything ran through easily.
Date published: 2023-04-13
Rated 3 out of 5 by from I like using turbo tax Mostly easy to use. I have used it for years. Thank you
Date published: 2023-04-13
Rated 5 out of 5 by from Detailed and personal Turbo tax gives me the confidence of my tax preparation because I get to review in detial before filing. I can go over each page as many time as needed.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax! Fast and Easy! TurboTax! Has made filing for taxes easier. I was able to do it at my speed, and stop and then resume at a later time. Thank you!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2912
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy to use always accurate and confident our return was done correctly..
Date published: 2023-04-13
Rated 4 out of 5 by from Like the desktop version better, but still good Turbo Tax is an efficient way to prepare relatively simple to moderately complex tax returns. While I liked the older, desktop versions better, the new online version was pretty easy to use and very thorough.
Date published: 2023-04-13
Rated 4 out of 5 by from quick Difficult to confirm return security in a foreign country as mobile phone number is not accepted and email appears to not be the single source of verification. Completing TT is easy and a breeze to use. The final security check is the bug.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax is so much better than H&R block After attempting to set up several appointment with H&R block and every single on getting cancelled, I decided to file with a Turbo Tax Tax expert, and I couldn't be happier with my decision. Lovetta was so helpful. I will definitely be filing with Lovetta through Turbo Tax Premium again with her next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Annual user have been using Turbo tax for at least 20 years with the exception of 2017 Has never gone wrong would not go with any other Self Tax Program.
Date published: 2023-04-13
Rated 5 out of 5 by from Turbo Tax since 1998 I have used Turbo Tax since 1998 and have been happy with it. It's convenient to have the information from previous years saved and Turbo Tax makes it easier to be organized. It also has helpful prompts and answers to questions .
Date published: 2023-04-13
Rated 4 out of 5 by from Some issues Most of the process was okay. However, I got hung up with a strange worksheet. I filed single, but this worksheet showed what would happen if I were married filing singly, married filing jointly, and some other options. There was junk data in there for these other options. I couldn't change the data and was caught in a circular loop and couldn't get out of it. I finally closed out and shut down until the next day. It was VERY frustrating. The next day everything ran through easily.
Date published: 2023-04-13
Rated 3 out of 5 by from I like using turbo tax Mostly easy to use. I have used it for years. Thank you
Date published: 2023-04-13
Rated 5 out of 5 by from Detailed and personal Turbo tax gives me the confidence of my tax preparation because I get to review in detial before filing. I can go over each page as many time as needed.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax! Fast and Easy! TurboTax! Has made filing for taxes easier. I was able to do it at my speed, and stop and then resume at a later time. Thank you!
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 2912