TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is awesome Very seamless and easy to use. I liked the help screens that explained things so simply.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use If you don't have all your paperwork together or don't know where to start, they help you along the way and inform you of what's needed to file. You're learning as you go.
Date published: 2023-04-22
Rated 4 out of 5 by from awesome it was ok will use it next year h n j k k k k m m n h
Date published: 2023-04-22
Rated 1 out of 5 by from Turbo Tax for 2022 I have been using "Home and Business" software for many years to file my taxes. This year after I had filed my taxes I went to print out the K-1's for my partner. Much to my surprise there were none and in their place was a Form C. For some reason Turbo Tax decided to take the multi-member LLCs out of Home and Business and transfer them to Turbo Tax Business without any notification to regular users. Needless to say this caused be a lot of trouble as I had to amend my return since I am a partner in an LLC and not a sole proprietor. After spending over 5 hours on the phone trying to resolve this problem, I was advised that I would have to use Turbo-tax business to in order to get a 1065,K-1, for my business and I would have to print and mail in this amendment. I will not be using Turbo Tax in the future. I is now to expensive and not as easy to file. I think this is a bad decision for Turbo-Tax.
Date published: 2023-04-22
Rated 5 out of 5 by from stress free filing Its nice to know that when I have a question, it seems like they have thought of everything. Answers are right in front of you. I have been using this product for over 10 years and it just gets easier and easier. Everyone seems to go to an in person thinking they cant do it. Its a great feeling of accomplishment and education on my part to know I did my own taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Great! Great support from the tax expert I spoke with today. Turbo Tax is easy to use too!
Date published: 2023-04-22
Rated 4 out of 5 by from TurboTax is okay I had an overall good experience with TurboTax, but there were some aspects of my life that seemed difficult to reconcile within TurboTax. My husband and I live and work primarily in different states, own a house in one of those states, but wanted to file married filing jointly. I also finished medical school in a third state where I did not make any income, which further complicated the situation. I understand it's a complicated living and working situation and in the end we were able to file with TurboTax, but there were some difficulties.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy fix Hit one wrong key and my state income tax was rejected but TurboTax made it an easy fix less than 3 minutes and it was successful and sent back
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is great I've been using TurboTax since 2016 and have never encountered any issues (knock on wood). Over the years I've watched the company grow. They've become more intuitive, developed solid partnerships with other useful financial tools, and learned to really round out the experience. I don't know anyone who doesn't use TurboTax, to be honest. It'd be interesting to check out statistics on people who self file vs people that hire out. Anyway, TurboTax is great.
Date published: 2023-04-22
Rated 5 out of 5 by from Jerry helped a lot. I couldn't figure out to fix my return due to Turbo Tax's program not allowing me to do so with regards to my IRS 1095-A form. (Covered California) Jerry stuck with me through 1 hour and 40 minutes! Thank you, Jerry! Also, the tech lady that showed us the solution was helpful as well. Thank you!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 286
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is awesome Very seamless and easy to use. I liked the help screens that explained things so simply.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy to use If you don't have all your paperwork together or don't know where to start, they help you along the way and inform you of what's needed to file. You're learning as you go.
Date published: 2023-04-22
Rated 4 out of 5 by from awesome it was ok will use it next year h n j k k k k m m n h
Date published: 2023-04-22
Rated 1 out of 5 by from Turbo Tax for 2022 I have been using "Home and Business" software for many years to file my taxes. This year after I had filed my taxes I went to print out the K-1's for my partner. Much to my surprise there were none and in their place was a Form C. For some reason Turbo Tax decided to take the multi-member LLCs out of Home and Business and transfer them to Turbo Tax Business without any notification to regular users. Needless to say this caused be a lot of trouble as I had to amend my return since I am a partner in an LLC and not a sole proprietor. After spending over 5 hours on the phone trying to resolve this problem, I was advised that I would have to use Turbo-tax business to in order to get a 1065,K-1, for my business and I would have to print and mail in this amendment. I will not be using Turbo Tax in the future. I is now to expensive and not as easy to file. I think this is a bad decision for Turbo-Tax.
Date published: 2023-04-22
Rated 5 out of 5 by from stress free filing Its nice to know that when I have a question, it seems like they have thought of everything. Answers are right in front of you. I have been using this product for over 10 years and it just gets easier and easier. Everyone seems to go to an in person thinking they cant do it. Its a great feeling of accomplishment and education on my part to know I did my own taxes.
Date published: 2023-04-22
Rated 5 out of 5 by from Turbo Tax is Great! Great support from the tax expert I spoke with today. Turbo Tax is easy to use too!
Date published: 2023-04-22
Rated 4 out of 5 by from TurboTax is okay I had an overall good experience with TurboTax, but there were some aspects of my life that seemed difficult to reconcile within TurboTax. My husband and I live and work primarily in different states, own a house in one of those states, but wanted to file married filing jointly. I also finished medical school in a third state where I did not make any income, which further complicated the situation. I understand it's a complicated living and working situation and in the end we were able to file with TurboTax, but there were some difficulties.
Date published: 2023-04-22
Rated 5 out of 5 by from Easy fix Hit one wrong key and my state income tax was rejected but TurboTax made it an easy fix less than 3 minutes and it was successful and sent back
Date published: 2023-04-22
Rated 5 out of 5 by from TurboTax is great I've been using TurboTax since 2016 and have never encountered any issues (knock on wood). Over the years I've watched the company grow. They've become more intuitive, developed solid partnerships with other useful financial tools, and learned to really round out the experience. I don't know anyone who doesn't use TurboTax, to be honest. It'd be interesting to check out statistics on people who self file vs people that hire out. Anyway, TurboTax is great.
Date published: 2023-04-22
Rated 5 out of 5 by from Jerry helped a lot. I couldn't figure out to fix my return due to Turbo Tax's program not allowing me to do so with regards to my IRS 1095-A form. (Covered California) Jerry stuck with me through 1 hour and 40 minutes! Thank you, Jerry! Also, the tech lady that showed us the solution was helpful as well. Thank you!
Date published: 2023-04-22
All TurboTax® Offerings Reviews - Page 286