TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from THE NEW VERSION OF TURBO TAX IS AWFUL!!! I have used Turbo Tax for Years! And I have never had such trouble. The return I just filed should have taken me 20 minutes, if that. I have been working on it most of the afternoon!! Very difficult to use and understand. PLEASE RETURN TO THE PREVIOUS FORMAT
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tittle is user friendly. This is the best experience ever when it comes to filing taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy, simple, fast, and Fantabulous! Awesome! no worries as Turbo Tax simplifies everything for filing taxes.
Date published: 2023-04-14
Rated 2 out of 5 by from Overcharging AND glitching out during review There is quite the many charges this year to use turbotax compared to the prior years. It's efficient, yes. But there were issues during the review portion of the website that made me repeat trying to e-file over and over. I finally closed all browsers and restarted, and that worked.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Intuitive UI Very easy to use and understand, lots of available resources, and guided experience to ensure you have to do and interpret as little as possible
Date published: 2023-04-14
Rated 5 out of 5 by from Appreciate Turbo Tax as Always Quick. Remembers me. Straightforward. If I've got my paperwork, it's just a matter of following the prompts.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! I’ve been filing my taxes with TurboTax for a couple of years now. I like how easy and fast it is to file. The website is very helpful when it comes to understanding how to correctly fill and file my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is phenomenal! Will be using again!! So simple to use! I felt like it was a breeze to use.
Date published: 2023-04-14
Rated 5 out of 5 by from great customer service great super fantastic oh my I can not wait for next year!
Date published: 2023-04-14
Rated 5 out of 5 by from Super easy tax prep! Very easy and accurate tax prep. I did my taxes in an hour!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2835
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from THE NEW VERSION OF TURBO TAX IS AWFUL!!! I have used Turbo Tax for Years! And I have never had such trouble. The return I just filed should have taken me 20 minutes, if that. I have been working on it most of the afternoon!! Very difficult to use and understand. PLEASE RETURN TO THE PREVIOUS FORMAT
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tittle is user friendly. This is the best experience ever when it comes to filing taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy, simple, fast, and Fantabulous! Awesome! no worries as Turbo Tax simplifies everything for filing taxes.
Date published: 2023-04-14
Rated 2 out of 5 by from Overcharging AND glitching out during review There is quite the many charges this year to use turbotax compared to the prior years. It's efficient, yes. But there were issues during the review portion of the website that made me repeat trying to e-file over and over. I finally closed all browsers and restarted, and that worked.
Date published: 2023-04-14
Rated 5 out of 5 by from Very Intuitive UI Very easy to use and understand, lots of available resources, and guided experience to ensure you have to do and interpret as little as possible
Date published: 2023-04-14
Rated 5 out of 5 by from Appreciate Turbo Tax as Always Quick. Remembers me. Straightforward. If I've got my paperwork, it's just a matter of following the prompts.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is great! I’ve been filing my taxes with TurboTax for a couple of years now. I like how easy and fast it is to file. The website is very helpful when it comes to understanding how to correctly fill and file my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is phenomenal! Will be using again!! So simple to use! I felt like it was a breeze to use.
Date published: 2023-04-14
Rated 5 out of 5 by from great customer service great super fantastic oh my I can not wait for next year!
Date published: 2023-04-14
Rated 5 out of 5 by from Super easy tax prep! Very easy and accurate tax prep. I did my taxes in an hour!
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2835