TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by
beachreader from
Forced to upgrade for no reason
Typically, I have a great experience with Turbo Tax and have used it for over 20 years for mine and my children's Tax needs. However, this year, it forced me to pay $60 to upgrade in order to file but there was really not need - but I couldn't figure out how to take off the Life Learning Credit form. Help requests were not helpful at all. It didn't get us a bigger refund and there was just no reason why - from an IRS perspective - we needed to add it in. Complete waste of $59 and very frustrating as it was totally unnecessary.
Date published: 2023-04-14
Rated 5 out of 5 by
IBBIGDOG from
EXCELENT
EASY AND FAST EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZZZZZ
Date published: 2023-04-14
Rated 5 out of 5 by
Mnhoosier from
Super Easy
TurboTax is a great product and always exceeds expectaions
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Great program to use
A quick and easy online program to do your taxes from home.
Date published: 2023-04-14
Rated 4 out of 5 by
TiaACoop from
turbo tax review
Overall easy. But if you are missing info or feel that calculations is coming back incorrect it is not easy to look up supporting information that may help to understand why an action is being taken or why a certain amount is being generated (specifically when dealing with child credits and earning).
Date published: 2023-04-14
Rated 2 out of 5 by
Tony0002 from
Probably my last year with Turbo Tax
It is far too expensive. My returns are pretty simple and yet it takes hours to go through all the checkboxes. Even when I am finished with the returns it took forever to file. Lastly, in some places you seem to have lost my information from last year.
Date published: 2023-04-14
Rated 1 out of 5 by
maginl from
Turbo Tax sucks
Turbo tax takes most of your money. This site really sucks
Date published: 2023-04-14
Rated 4 out of 5 by
Treezy re from
It's good
Easy as can be and they walked me right through it
Date published: 2023-04-14
Rated 5 out of 5 by
Johnny 59 from
Great Service
Turbo Tax makes filing easy and understandable. No worries, no stress... and fast!! I have used them for years and I have never had an issue.
Date published: 2023-04-14
Rated 3 out of 5 by
BCHAWAII from
HMM.. FIX THE 8801 GLITCH
TT STOPPED UPDATING THE 8801 WITH PREVIOUS YEAR DATA. RESULTED IN A LETTER AUDIT FOR 2020. EXPECTING ONE FOR 2021 AS WELL.
All TurboTax® Offerings Reviews - Page 2793
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
beachreader from
Forced to upgrade for no reason
Typically, I have a great experience with Turbo Tax and have used it for over 20 years for mine and my children's Tax needs. However, this year, it forced me to pay $60 to upgrade in order to file but there was really not need - but I couldn't figure out how to take off the Life Learning Credit form. Help requests were not helpful at all. It didn't get us a bigger refund and there was just no reason why - from an IRS perspective - we needed to add it in. Complete waste of $59 and very frustrating as it was totally unnecessary.
Date published: 2023-04-14
Rated 5 out of 5 by
IBBIGDOG from
EXCELENT
EASY AND FAST EEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEZZZZZZZZZZZZZZZZZZZZZZZZZZ
Date published: 2023-04-14
Rated 5 out of 5 by
Mnhoosier from
Super Easy
TurboTax is a great product and always exceeds expectaions
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Great program to use
A quick and easy online program to do your taxes from home.
Date published: 2023-04-14
Rated 4 out of 5 by
TiaACoop from
turbo tax review
Overall easy. But if you are missing info or feel that calculations is coming back incorrect it is not easy to look up supporting information that may help to understand why an action is being taken or why a certain amount is being generated (specifically when dealing with child credits and earning).
Date published: 2023-04-14
Rated 2 out of 5 by
Tony0002 from
Probably my last year with Turbo Tax
It is far too expensive. My returns are pretty simple and yet it takes hours to go through all the checkboxes. Even when I am finished with the returns it took forever to file. Lastly, in some places you seem to have lost my information from last year.
Date published: 2023-04-14
Rated 1 out of 5 by
maginl from
Turbo Tax sucks
Turbo tax takes most of your money. This site really sucks
Date published: 2023-04-14
Rated 4 out of 5 by
Treezy re from
It's good
Easy as can be and they walked me right through it
Date published: 2023-04-14
Rated 5 out of 5 by
Johnny 59 from
Great Service
Turbo Tax makes filing easy and understandable. No worries, no stress... and fast!! I have used them for years and I have never had an issue.
Date published: 2023-04-14
Rated 3 out of 5 by
BCHAWAII from
HMM.. FIX THE 8801 GLITCH
TT STOPPED UPDATING THE 8801 WITH PREVIOUS YEAR DATA. RESULTED IN A LETTER AUDIT FOR 2020. EXPECTING ONE FOR 2021 AS WELL.
All TurboTax® Offerings Reviews - Page 2793
Date published: 2023-04-14