TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
BT108 from
TurboTax IS Awesome! So easy to use !
Your program is so straightforward and clearly explained step by step that I'm able to confidently do it myself!
Date published: 2023-04-14
Rated 5 out of 5 by
JohnSJCA from
Very easy, quick, and informative!
TurboTax was so much faster and easier than filing last year! And there was very easy access to information to answers to questions I had.
Date published: 2023-04-14
Rated 4 out of 5 by
ASR3 from
TurboTax was Quick, Painless
I know how to file my taxes, but Turbotax is much more efficient and I would rather allocate time to other tasks
Date published: 2023-04-14
Rated 1 out of 5 by
ldksfj aeoifj from
forced to pay for premium
last year I had to pay for premium because I was doing more contract work and had more to file. This year all I had to file was my W-2 and other basic forms. Because I paid for premium last year I am now forever locked into premium instead of deluxe which fits my needs better.
Date published: 2023-04-14
Rated 1 out of 5 by
Symon11 from
worst tax assistant ever
this is a terrible system where you cant fix any mistakes you make and then it traps you in as cycle of not being able to fix it.
Date published: 2023-04-14
Rated 5 out of 5 by
aaCA from
easy to use
easy, just scan your W2 with your phone and it'll upload all the data for you
Date published: 2023-04-14
Rated 4 out of 5 by
Maggie80538 from
Turbo Tax Comes Through Once Again!
I have been using TurboTax for years. Now that I am retired, it is even more important to me that I have TurboTax software to prepare my federal and state returns.
Date published: 2023-04-14
Rated 4 out of 5 by
Hawkarik from
Turbo tax is very good
Turbo tax asks every question for best refund. Fairly simple
Date published: 2023-04-14
Rated 3 out of 5 by
Gavin Templeton from
Tax return
Currently filing my tax return for this year. Please stop sending me messeges that my AGI # Is incorrect from my 2021 tax return. It is correct. Im US Navy and trying to complete my return.
Date published: 2023-04-14
Rated 2 out of 5 by
KristinJ49 from
Turbo Tax can't handle complex tax situations.
I have been happy with TurboTax in past years, but this year it was very difficult to force it to let me itemize my taxes, even though I knew I had enough charitable contributions to exceed the standard deduction. This makes it hard for me to recommend it to anyone whom I think may be in the same situation but who is less knowledgeable about taxes than I am. I was also not able to file my MA resident return with TurboTax because, although most of the W-2 income was from MA sources, I also had W-2 income from working for several weeks in NY, and Turbo Tax could not handle this because of differences in how NY handles taxation of non-residents.
All TurboTax® Offerings Reviews - Page 2790
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
BT108 from
TurboTax IS Awesome! So easy to use !
Your program is so straightforward and clearly explained step by step that I'm able to confidently do it myself!
Date published: 2023-04-14
Rated 5 out of 5 by
JohnSJCA from
Very easy, quick, and informative!
TurboTax was so much faster and easier than filing last year! And there was very easy access to information to answers to questions I had.
Date published: 2023-04-14
Rated 4 out of 5 by
ASR3 from
TurboTax was Quick, Painless
I know how to file my taxes, but Turbotax is much more efficient and I would rather allocate time to other tasks
Date published: 2023-04-14
Rated 1 out of 5 by
ldksfj aeoifj from
forced to pay for premium
last year I had to pay for premium because I was doing more contract work and had more to file. This year all I had to file was my W-2 and other basic forms. Because I paid for premium last year I am now forever locked into premium instead of deluxe which fits my needs better.
Date published: 2023-04-14
Rated 1 out of 5 by
Symon11 from
worst tax assistant ever
this is a terrible system where you cant fix any mistakes you make and then it traps you in as cycle of not being able to fix it.
Date published: 2023-04-14
Rated 5 out of 5 by
aaCA from
easy to use
easy, just scan your W2 with your phone and it'll upload all the data for you
Date published: 2023-04-14
Rated 4 out of 5 by
Maggie80538 from
Turbo Tax Comes Through Once Again!
I have been using TurboTax for years. Now that I am retired, it is even more important to me that I have TurboTax software to prepare my federal and state returns.
Date published: 2023-04-14
Rated 4 out of 5 by
Hawkarik from
Turbo tax is very good
Turbo tax asks every question for best refund. Fairly simple
Date published: 2023-04-14
Rated 3 out of 5 by
Gavin Templeton from
Tax return
Currently filing my tax return for this year. Please stop sending me messeges that my AGI # Is incorrect from my 2021 tax return. It is correct. Im US Navy and trying to complete my return.
Date published: 2023-04-14
Rated 2 out of 5 by
KristinJ49 from
Turbo Tax can't handle complex tax situations.
I have been happy with TurboTax in past years, but this year it was very difficult to force it to let me itemize my taxes, even though I knew I had enough charitable contributions to exceed the standard deduction. This makes it hard for me to recommend it to anyone whom I think may be in the same situation but who is less knowledgeable about taxes than I am. I was also not able to file my MA resident return with TurboTax because, although most of the W-2 income was from MA sources, I also had W-2 income from working for several weeks in NY, and Turbo Tax could not handle this because of differences in how NY handles taxation of non-residents.
All TurboTax® Offerings Reviews - Page 2790
Date published: 2023-04-14