TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best Great! it gets better each year! Been using it for many years
Date published: 2023-04-14
Rated 5 out of 5 by from I like it , very easy to handle Very easy to handle o satisfaction les than 30 minutos was done
Date published: 2023-04-14
Rated 5 out of 5 by from Great tax program / Long time user Well documented program, easy to use and provides many helpful prompts. Very good at comparing last year with current year and high lighting changes for one to review and / or remember.
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax sucks It starts off like it will be a simple return but when you click to file for free once you start doing your taxes midway through it tells you to upgrade and when you click no it lets you continue to file but at the very end it make you pay a fee to file your taxes. Keep in mind I have a very simple file. I only have a w2 and they still made it out to be a difficult file and I had to pay to file it smh.
Date published: 2023-04-14
Rated 5 out of 5 by from Great It was very easy to use this product. I have been using it for years.
Date published: 2023-04-14
Rated 5 out of 5 by from TAXES Good filling system. Expensive because if I did most of the work, why do I have to pay so much? Stop advertising MAX services more than once if I already chose not to use it
Date published: 2023-04-14
Rated 4 out of 5 by from Helpful for Seniors As a 78 year old, I find Turbo Tax very helpful in getting my taxes done.
Date published: 2023-04-14
Rated 5 out of 5 by from Dependable Turbo Tax is very dependable. A company I can rely upon for timeliness, accuracy, and efficiency.
Date published: 2023-04-14
Rated 2 out of 5 by from Issues with Employee Stock and Restricted Stock Turbotax has worked well for me over the years but every year I have issues entering ESPP and Restricted stock. When the Fidelity forms load in, TurboTax does not read the whole form so I hand enter the information. It is easy to have mistakes here as TurboTax does not separate the Box A from Box B stock as in the 1099 form. Every year I do the step by step as I am not a tax professional but his year I ended up going to the form itself to check and realized it would have been way easier to just enter the information into the form.
Date published: 2023-04-14
Rated 5 out of 5 by from Great easy process The expert I worked with was fantastic - very nice and patient
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2780
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best Great! it gets better each year! Been using it for many years
Date published: 2023-04-14
Rated 5 out of 5 by from I like it , very easy to handle Very easy to handle o satisfaction les than 30 minutos was done
Date published: 2023-04-14
Rated 5 out of 5 by from Great tax program / Long time user Well documented program, easy to use and provides many helpful prompts. Very good at comparing last year with current year and high lighting changes for one to review and / or remember.
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax sucks It starts off like it will be a simple return but when you click to file for free once you start doing your taxes midway through it tells you to upgrade and when you click no it lets you continue to file but at the very end it make you pay a fee to file your taxes. Keep in mind I have a very simple file. I only have a w2 and they still made it out to be a difficult file and I had to pay to file it smh.
Date published: 2023-04-14
Rated 5 out of 5 by from Great It was very easy to use this product. I have been using it for years.
Date published: 2023-04-14
Rated 5 out of 5 by from TAXES Good filling system. Expensive because if I did most of the work, why do I have to pay so much? Stop advertising MAX services more than once if I already chose not to use it
Date published: 2023-04-14
Rated 4 out of 5 by from Helpful for Seniors As a 78 year old, I find Turbo Tax very helpful in getting my taxes done.
Date published: 2023-04-14
Rated 5 out of 5 by from Dependable Turbo Tax is very dependable. A company I can rely upon for timeliness, accuracy, and efficiency.
Date published: 2023-04-14
Rated 2 out of 5 by from Issues with Employee Stock and Restricted Stock Turbotax has worked well for me over the years but every year I have issues entering ESPP and Restricted stock. When the Fidelity forms load in, TurboTax does not read the whole form so I hand enter the information. It is easy to have mistakes here as TurboTax does not separate the Box A from Box B stock as in the 1099 form. Every year I do the step by step as I am not a tax professional but his year I ended up going to the form itself to check and realized it would have been way easier to just enter the information into the form.
Date published: 2023-04-14
Rated 5 out of 5 by from Great easy process The expert I worked with was fantastic - very nice and patient
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2780