TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by KCB86 from Awesome I've been using it for nine years now and it's so easy. Great service!
Date published: 2023-04-15
Rated 5 out of 5 by 80sRockRules from TurboTax is EASY This is my second year using the TurboTax tool. I recommend it! It is user-friendly, thorough, and helpful.
Date published: 2023-04-15
Rated 3 out of 5 by Rtwinger from Not as good as it used to be Mistakes of duplicate entries were not identified until the final review. Foreign tax credit section was a complete mess with basically random numbers calculated. When you purchase the program the account cannot be pasted, but must be manually entered on Mac.The interview process should be smarter based on past filing; the current method requires the answering of no to questions that are applicable to a rare few individuals.
Date published: 2023-04-15
Rated 2 out of 5 by iscov from Too Costly Costly and kept asking me to fill forms that were not needed. If I didn't put something in I wouldn't be able to file online.
Date published: 2023-04-15
Rated 5 out of 5 by EENug from Good Good experience Did not have a bad experience until I came to the end to file. I had a time trying to change from e-filing to paper filing. At the end finally figured out how to change and make the correction.
Date published: 2023-04-15
Rated 5 out of 5 by henqiguai from Painful task with reduced pain Reduces the tax filing task to one primarily of data entry; assuming you've collected, sorted (e.g. separate folders for each form type), and stored all relevant tax documents through the year. And allows for corrections and rethinks...
Date published: 2023-04-15
Rated 4 out of 5 by Mad as Hell Frank from Turbo tax was a pain this year! This year because I have windows 8 I had to use your on line return. Why did it not go into my computer and extract my historical data (about ten years of using turbo tax)? I had to recreate and relocate tons of data i.e.(depretion on my rental properties and how many years.,contributions to my retirement plan, etc. It was a pain!!!
Date published: 2023-04-15
Rated 5 out of 5 by Liger0 from Fast Easy TT The whole process is quick smooth easy, that's why I continue to use them.
Date published: 2023-04-15
Rated 1 out of 5 by cjasso from I will never use Turbo Tax again I've filed taxes with you guys for 4 years and never have had a problem. This year you guys rejected information 4 times and now want me to mail my taxes in 1 day before the deadline. That isn't fair because I payed Turbotax I want my refund for that as well.
Date published: 2023-04-15
Rated 4 out of 5 by UncleCharlieBeast from TurboTax is thorough (but with bumps) Overall saved a huge amount of time. It often fails to capture dollar amounts when it offers to take a picture of 1099's. And the creation/deletion of line items (e.g. interest from banks) is overly complicated and confusing.
All TurboTax® Offerings Reviews - Page 2775
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
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Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by KCB86 from Awesome I've been using it for nine years now and it's so easy. Great service!
Date published: 2023-04-15
Rated 5 out of 5 by 80sRockRules from TurboTax is EASY This is my second year using the TurboTax tool. I recommend it! It is user-friendly, thorough, and helpful.
Date published: 2023-04-15
Rated 3 out of 5 by Rtwinger from Not as good as it used to be Mistakes of duplicate entries were not identified until the final review. Foreign tax credit section was a complete mess with basically random numbers calculated. When you purchase the program the account cannot be pasted, but must be manually entered on Mac.The interview process should be smarter based on past filing; the current method requires the answering of no to questions that are applicable to a rare few individuals.
Date published: 2023-04-15
Rated 2 out of 5 by iscov from Too Costly Costly and kept asking me to fill forms that were not needed. If I didn't put something in I wouldn't be able to file online.
Date published: 2023-04-15
Rated 5 out of 5 by EENug from Good Good experience Did not have a bad experience until I came to the end to file. I had a time trying to change from e-filing to paper filing. At the end finally figured out how to change and make the correction.
Date published: 2023-04-15
Rated 5 out of 5 by henqiguai from Painful task with reduced pain Reduces the tax filing task to one primarily of data entry; assuming you've collected, sorted (e.g. separate folders for each form type), and stored all relevant tax documents through the year. And allows for corrections and rethinks...
Date published: 2023-04-15
Rated 4 out of 5 by Mad as Hell Frank from Turbo tax was a pain this year! This year because I have windows 8 I had to use your on line return. Why did it not go into my computer and extract my historical data (about ten years of using turbo tax)? I had to recreate and relocate tons of data i.e.(depretion on my rental properties and how many years.,contributions to my retirement plan, etc. It was a pain!!!
Date published: 2023-04-15
Rated 5 out of 5 by Liger0 from Fast Easy TT The whole process is quick smooth easy, that's why I continue to use them.
Date published: 2023-04-15
Rated 1 out of 5 by cjasso from I will never use Turbo Tax again I've filed taxes with you guys for 4 years and never have had a problem. This year you guys rejected information 4 times and now want me to mail my taxes in 1 day before the deadline. That isn't fair because I payed Turbotax I want my refund for that as well.
Date published: 2023-04-15
Rated 4 out of 5 by UncleCharlieBeast from TurboTax is thorough (but with bumps) Overall saved a huge amount of time. It often fails to capture dollar amounts when it offers to take a picture of 1099's. And the creation/deletion of line items (e.g. interest from banks) is overly complicated and confusing.
All TurboTax® Offerings Reviews - Page 2775
Date published: 2023-04-15