TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax Availability I am so glad Turbo Tax is available, I was utilizing another tax software that continued to prompt error message when filing my taxes. I had to use Turbo Tax to complete and file my taxes. Thank you for being available in a timely manner.
Date published: 2023-04-23
Rated 5 out of 5 by from Turbo Tax cannot be beat by any competitor! We have used Turbo Tax for the past 10 years and it has always met our needs whether in business taxes or personal taxes.
Date published: 2023-04-23
Rated 1 out of 5 by from Software just doesn't work - Highly disappointed. NO real help to be found...just links to internet pages that don't answer what you really need.
Date published: 2023-04-23
Rated 5 out of 5 by from Easy Breezy Great experience, always my go to tax prep program.
Date published: 2023-04-23
Rated 4 out of 5 by from Pretty Darn Great But... All went smoothly in the end; yet, I was initially unable to download from intuit using my license code due to their security measures since I had not logged in since 2017. I scanned my drivers license, gave them social security and all personal details, yet I was denied access on using their website. This was particularly frustrating.
Date published: 2023-04-23
Rated 5 out of 5 by from Good service provider for tax filing Makes sense and easy to use. Can be confusing, but there is always someone available to char on the phone.
Date published: 2023-04-23
Rated 5 out of 5 by from taxes my taxes were done with turbo speed. looking forward to getting my direct deposit.
Date published: 2023-04-23
Rated 1 out of 5 by from Most confusing and unfriendly Turbo Tax edition Most confusing and unfriendly Turbo Tax edition to date.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent year-after-year, no joke! I have been using Turbo Tax for nearly 10 years. It is amazing how user-friendly this program is with its clean interface. The fact that you can upload your various tax returns is a nice feature to reduce data-entry errors. I love how it offers information buttons along the way and I can ask the help feature anytime I have a question (which is often). I can't imagine doing it any other way, honestly. I think it is helpful that it does "reviews" to flag anything concerning or potentially incorrect. I feel confident having signed up for the MAX benefit, so in case I did make a mistake, Turbo Tax would liaise with the IRS on my behalf.
Date published: 2023-04-23
Rated 5 out of 5 by from Super easy Everything was pretty self explanatory and was easy!
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 273
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Availability I am so glad Turbo Tax is available, I was utilizing another tax software that continued to prompt error message when filing my taxes. I had to use Turbo Tax to complete and file my taxes. Thank you for being available in a timely manner.
Date published: 2023-04-23
Rated 5 out of 5 by from Turbo Tax cannot be beat by any competitor! We have used Turbo Tax for the past 10 years and it has always met our needs whether in business taxes or personal taxes.
Date published: 2023-04-23
Rated 1 out of 5 by from Software just doesn't work - Highly disappointed. NO real help to be found...just links to internet pages that don't answer what you really need.
Date published: 2023-04-23
Rated 5 out of 5 by from Easy Breezy Great experience, always my go to tax prep program.
Date published: 2023-04-23
Rated 4 out of 5 by from Pretty Darn Great But... All went smoothly in the end; yet, I was initially unable to download from intuit using my license code due to their security measures since I had not logged in since 2017. I scanned my drivers license, gave them social security and all personal details, yet I was denied access on using their website. This was particularly frustrating.
Date published: 2023-04-23
Rated 5 out of 5 by from Good service provider for tax filing Makes sense and easy to use. Can be confusing, but there is always someone available to char on the phone.
Date published: 2023-04-23
Rated 5 out of 5 by from taxes my taxes were done with turbo speed. looking forward to getting my direct deposit.
Date published: 2023-04-23
Rated 1 out of 5 by from Most confusing and unfriendly Turbo Tax edition Most confusing and unfriendly Turbo Tax edition to date.
Date published: 2023-04-23
Rated 5 out of 5 by from Excellent year-after-year, no joke! I have been using Turbo Tax for nearly 10 years. It is amazing how user-friendly this program is with its clean interface. The fact that you can upload your various tax returns is a nice feature to reduce data-entry errors. I love how it offers information buttons along the way and I can ask the help feature anytime I have a question (which is often). I can't imagine doing it any other way, honestly. I think it is helpful that it does "reviews" to flag anything concerning or potentially incorrect. I feel confident having signed up for the MAX benefit, so in case I did make a mistake, Turbo Tax would liaise with the IRS on my behalf.
Date published: 2023-04-23
Rated 5 out of 5 by from Super easy Everything was pretty self explanatory and was easy!
Date published: 2023-04-23
All TurboTax® Offerings Reviews - Page 273