TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Very Good Software, covered all tax filing needs Turbo tax is very thorough, step by step through personal info, income, taxes and exemptions. I found it a little difficult to hunt down nuances in the tax return when I found out I owed in taxes. This is my first time owing and it wasn't clear why I owed so much. I couldn't easily compare to prior years returns to investigate and when I clicked in, "why do I owe" or something to that effect, I was told that I paid less taxes that I owed. Gee, thanks. I have been a Turbotax user for over 10 years. I have seen the product improve over time, but I have also seen them lock everything down, it seems they are afraid you will print the return off without paying them or something like that. It would help if I could see the actual return from time to time throughout the process.
Date published: 2023-04-14
Rated 5 out of 5 by from very easy to use) Excellent website, have all information, helps you a lot! Easy to use!
Date published: 2023-04-14
Rated 5 out of 5 by from Couldn't do it without TurboTax guidence It's an awesome guide to filing my taxes! Will use next year too!
Date published: 2023-04-14
Rated 5 out of 5 by from Wonderful customer service I had some difficulty identifying why I had to use premier. They helped me figure that out so I didn't feel like I paid more than necessary.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is easy to use good software, up to date with the Feds, used for 2022
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax makes filing easy Easy to use with good process to follow. However, the business portion when you have a 1099-NEC or 1099-MISC can get a little confusing.
Date published: 2023-04-14
Rated 5 out of 5 by from Tubo Tax Specialist Colby is Great! I always use Turbo Tax without any problems. This year I was have issues with the system Colby, Tax Specialist resolved the issue quickly. Thanks for having well trained staff.
Date published: 2023-04-14
Rated 5 out of 5 by from Painless Made my first time filing my own taxes painless. I feel better informed and am confident that I can do it again next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Fast and easy to use. WSould rcomend to everyone to use.
Date published: 2023-04-14
Rated 5 out of 5 by from PJM TurboTax Easy to Use. Simple Entries. Have used TurboTax for many years
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2694
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very Good Software, covered all tax filing needs Turbo tax is very thorough, step by step through personal info, income, taxes and exemptions. I found it a little difficult to hunt down nuances in the tax return when I found out I owed in taxes. This is my first time owing and it wasn't clear why I owed so much. I couldn't easily compare to prior years returns to investigate and when I clicked in, "why do I owe" or something to that effect, I was told that I paid less taxes that I owed. Gee, thanks. I have been a Turbotax user for over 10 years. I have seen the product improve over time, but I have also seen them lock everything down, it seems they are afraid you will print the return off without paying them or something like that. It would help if I could see the actual return from time to time throughout the process.
Date published: 2023-04-14
Rated 5 out of 5 by from very easy to use) Excellent website, have all information, helps you a lot! Easy to use!
Date published: 2023-04-14
Rated 5 out of 5 by from Couldn't do it without TurboTax guidence It's an awesome guide to filing my taxes! Will use next year too!
Date published: 2023-04-14
Rated 5 out of 5 by from Wonderful customer service I had some difficulty identifying why I had to use premier. They helped me figure that out so I didn't feel like I paid more than necessary.
Date published: 2023-04-14
Rated 4 out of 5 by from TurboTax is easy to use good software, up to date with the Feds, used for 2022
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax makes filing easy Easy to use with good process to follow. However, the business portion when you have a 1099-NEC or 1099-MISC can get a little confusing.
Date published: 2023-04-14
Rated 5 out of 5 by from Tubo Tax Specialist Colby is Great! I always use Turbo Tax without any problems. This year I was have issues with the system Colby, Tax Specialist resolved the issue quickly. Thanks for having well trained staff.
Date published: 2023-04-14
Rated 5 out of 5 by from Painless Made my first time filing my own taxes painless. I feel better informed and am confident that I can do it again next year.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax Fast and easy to use. WSould rcomend to everyone to use.
Date published: 2023-04-14
Rated 5 out of 5 by from PJM TurboTax Easy to Use. Simple Entries. Have used TurboTax for many years
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2694