TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
rob727 from
Very Good Software, covered all tax filing needs
Turbo tax is very thorough, step by step through personal info, income, taxes and exemptions. I found it a little difficult to hunt down nuances in the tax return when I found out I owed in taxes. This is my first time owing and it wasn't clear why I owed so much. I couldn't easily compare to prior years returns to investigate and when I clicked in, "why do I owe" or something to that effect, I was told that I paid less taxes that I owed. Gee, thanks. I have been a Turbotax user for over 10 years. I have seen the product improve over time, but I have also seen them lock everything down, it seems they are afraid you will print the return off without paying them or something like that. It would help if I could see the actual return from time to time throughout the process.
Date published: 2023-04-14
Rated 5 out of 5 by
LamanYus from
very easy to use)
Excellent website, have all information, helps you a lot! Easy to use!
Date published: 2023-04-14
Rated 5 out of 5 by
Aline2 from
Couldn't do it without TurboTax guidence
It's an awesome guide to filing my taxes! Will use next year too!
Date published: 2023-04-14
Rated 5 out of 5 by
_Mel_ from
Wonderful customer service
I had some difficulty identifying why I had to use premier. They helped me figure that out so I didn't feel like I paid more than necessary.
Date published: 2023-04-14
Rated 4 out of 5 by
JT2022PA from
TurboTax is easy to use
good software, up to date with the Feds, used for 2022
Date published: 2023-04-14
Rated 5 out of 5 by
Kingman99 from
TurboTax makes filing easy
Easy to use with good process to follow. However, the business portion when you have a 1099-NEC or 1099-MISC can get a little confusing.
Date published: 2023-04-14
Rated 5 out of 5 by
Brenita1 from
Tubo Tax Specialist Colby is Great!
I always use Turbo Tax without any problems. This year I was have issues with the system Colby, Tax Specialist resolved the issue quickly. Thanks for having well trained staff.
Date published: 2023-04-14
Rated 5 out of 5 by
Heather7481253 from
Painless
Made my first time filing my own taxes painless. I feel better informed and am confident that I can do it again next year.
Date published: 2023-04-14
Rated 5 out of 5 by
Mayhem Lou from
Turbo Tax
Fast and easy to use. WSould rcomend to everyone to use.
Date published: 2023-04-14
Rated 5 out of 5 by
PJMtax from
PJM TurboTax
Easy to Use. Simple Entries. Have used TurboTax for many years
All TurboTax® Offerings Reviews - Page 2694
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
rob727 from
Very Good Software, covered all tax filing needs
Turbo tax is very thorough, step by step through personal info, income, taxes and exemptions. I found it a little difficult to hunt down nuances in the tax return when I found out I owed in taxes. This is my first time owing and it wasn't clear why I owed so much. I couldn't easily compare to prior years returns to investigate and when I clicked in, "why do I owe" or something to that effect, I was told that I paid less taxes that I owed. Gee, thanks. I have been a Turbotax user for over 10 years. I have seen the product improve over time, but I have also seen them lock everything down, it seems they are afraid you will print the return off without paying them or something like that. It would help if I could see the actual return from time to time throughout the process.
Date published: 2023-04-14
Rated 5 out of 5 by
LamanYus from
very easy to use)
Excellent website, have all information, helps you a lot! Easy to use!
Date published: 2023-04-14
Rated 5 out of 5 by
Aline2 from
Couldn't do it without TurboTax guidence
It's an awesome guide to filing my taxes! Will use next year too!
Date published: 2023-04-14
Rated 5 out of 5 by
_Mel_ from
Wonderful customer service
I had some difficulty identifying why I had to use premier. They helped me figure that out so I didn't feel like I paid more than necessary.
Date published: 2023-04-14
Rated 4 out of 5 by
JT2022PA from
TurboTax is easy to use
good software, up to date with the Feds, used for 2022
Date published: 2023-04-14
Rated 5 out of 5 by
Kingman99 from
TurboTax makes filing easy
Easy to use with good process to follow. However, the business portion when you have a 1099-NEC or 1099-MISC can get a little confusing.
Date published: 2023-04-14
Rated 5 out of 5 by
Brenita1 from
Tubo Tax Specialist Colby is Great!
I always use Turbo Tax without any problems. This year I was have issues with the system Colby, Tax Specialist resolved the issue quickly. Thanks for having well trained staff.
Date published: 2023-04-14
Rated 5 out of 5 by
Heather7481253 from
Painless
Made my first time filing my own taxes painless. I feel better informed and am confident that I can do it again next year.
Date published: 2023-04-14
Rated 5 out of 5 by
Mayhem Lou from
Turbo Tax
Fast and easy to use. WSould rcomend to everyone to use.
Date published: 2023-04-14
Rated 5 out of 5 by
PJMtax from
PJM TurboTax
Easy to Use. Simple Entries. Have used TurboTax for many years
All TurboTax® Offerings Reviews - Page 2694
Date published: 2023-04-14