TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Not a great experience At the last minute they added a bunch of "turbotax fees" that took half of my refund.
Date published: 2023-04-15
Rated 5 out of 5 by from Thought Provoking Only Use A Tax Software...p.s. TURBOTAX informative and useful
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax Does it Again! Another year of quick and easy taxes! After several years with lots of changes, we finally had a pretty stable year, so we adjusted Federal withholding and ended up pretty darn close (only $204 refund). Missed on State, so still getting a huge refund there, but much better than the alternative!
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes made easy I always enjoy using Turbo Tax...It takes all the guessing out and makes everything so easy
Date published: 2023-04-15
Rated 5 out of 5 by from Great process This was a very easy process. I thought it would be more difficult to use, but it was very easy to do.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Review I have been using Turbo Tax for years and it has been wonderful. It has saved me money in prep fees and the returns have always been accepted.
Date published: 2023-04-15
Rated 5 out of 5 by from Super Customer Support My Customer Care person was excellent and should get a raise.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Awsome! I've been using TurboTax for longer than I remember, probably nearly 40 years. Keep up the good work
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is great and user friendly. Been using Turbo Tax for 12 years now. Easy to use
Date published: 2023-04-15
Rated 2 out of 5 by from Just OK Help feature is very weak - help results didn't understand questions and answers never gave clear answers. Switch between forms and step by step did not synchronize.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2690
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not a great experience At the last minute they added a bunch of "turbotax fees" that took half of my refund.
Date published: 2023-04-15
Rated 5 out of 5 by from Thought Provoking Only Use A Tax Software...p.s. TURBOTAX informative and useful
Date published: 2023-04-15
Rated 5 out of 5 by from Turbotax Does it Again! Another year of quick and easy taxes! After several years with lots of changes, we finally had a pretty stable year, so we adjusted Federal withholding and ended up pretty darn close (only $204 refund). Missed on State, so still getting a huge refund there, but much better than the alternative!
Date published: 2023-04-15
Rated 5 out of 5 by from Taxes made easy I always enjoy using Turbo Tax...It takes all the guessing out and makes everything so easy
Date published: 2023-04-15
Rated 5 out of 5 by from Great process This was a very easy process. I thought it would be more difficult to use, but it was very easy to do.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Review I have been using Turbo Tax for years and it has been wonderful. It has saved me money in prep fees and the returns have always been accepted.
Date published: 2023-04-15
Rated 5 out of 5 by from Super Customer Support My Customer Care person was excellent and should get a raise.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is Awsome! I've been using TurboTax for longer than I remember, probably nearly 40 years. Keep up the good work
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is great and user friendly. Been using Turbo Tax for 12 years now. Easy to use
Date published: 2023-04-15
Rated 2 out of 5 by from Just OK Help feature is very weak - help results didn't understand questions and answers never gave clear answers. Switch between forms and step by step did not synchronize.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2690