TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Trusted Product I have used Turbo Tax for many years. It is easy to use and if you are unsure about what forms the questions asked by the program will get you through.
Date published: 2023-04-14
Rated 4 out of 5 by from Great Product without Great Features I use TurboTax each year, and it works great for me. A few months before Christmas, my hard disk crashed. I lost last year's return and I could not import key data from the 2020 return - that is a very annoying lack of needed features. It took at least 30 extra hours for our taxes this year to recreate everything that would have been available via the return from two years ago - such as amortization tables for our trental properties. They really need to add in a feature like this. To avoid this issue I backed up this year's return in 5 different places.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax gets the job done! Turbo Tax has been my way of doing taxes for over 30 years. Simplicity and easy to do is what keeps me coming back. The software is self explanatory and even provide job aids that help you step by step.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is a great way to file your taxes Jian was great about going over the return forms, and removing any issues I had! He took as much time as I needed to make sure I understood everything. I would highly recommend him!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is great Its very easy to use and gives very helpful information
Date published: 2023-04-14
Rated 5 out of 5 by from Making Self Employment Taxes Easy and Fast! I've used Turbo Tax for the past 8 years or so, and it makes me feel empowered to do my own taxes accurately and thoroughly. I have my own business and I like to keep track of all the details on my own, so having a self sufficient option for my taxes that I can rely on is crucial! I also use Quickbooks Self Employed which makes the transfer of information over to Turbo Tax a breeze.
Date published: 2023-04-14
Rated 5 out of 5 by from Good Experience Good Experience. Tools is easy to use. Will continue to use it.
Date published: 2023-04-14
Rated 2 out of 5 by from Last time Have used Turbo Tax for 20 years, back when it was on a floppy disk called Personal Tax Edge from Parsons Technology. Every year it gets worse with the same issues and problems every time. Always end up calling--at least these folks are friendly and helpful ( after a significant hold time.). For me it's time to switch. Goodbye
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Turbo tax it was easy for a first time filer to handle
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is excellent I thought Turbo Tax does a good job of helping me navigate my tax forms and educates me on the entire process.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2677
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Trusted Product I have used Turbo Tax for many years. It is easy to use and if you are unsure about what forms the questions asked by the program will get you through.
Date published: 2023-04-14
Rated 4 out of 5 by from Great Product without Great Features I use TurboTax each year, and it works great for me. A few months before Christmas, my hard disk crashed. I lost last year's return and I could not import key data from the 2020 return - that is a very annoying lack of needed features. It took at least 30 extra hours for our taxes this year to recreate everything that would have been available via the return from two years ago - such as amortization tables for our trental properties. They really need to add in a feature like this. To avoid this issue I backed up this year's return in 5 different places.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax gets the job done! Turbo Tax has been my way of doing taxes for over 30 years. Simplicity and easy to do is what keeps me coming back. The software is self explanatory and even provide job aids that help you step by step.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is a great way to file your taxes Jian was great about going over the return forms, and removing any issues I had! He took as much time as I needed to make sure I understood everything. I would highly recommend him!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbotax is great Its very easy to use and gives very helpful information
Date published: 2023-04-14
Rated 5 out of 5 by from Making Self Employment Taxes Easy and Fast! I've used Turbo Tax for the past 8 years or so, and it makes me feel empowered to do my own taxes accurately and thoroughly. I have my own business and I like to keep track of all the details on my own, so having a self sufficient option for my taxes that I can rely on is crucial! I also use Quickbooks Self Employed which makes the transfer of information over to Turbo Tax a breeze.
Date published: 2023-04-14
Rated 5 out of 5 by from Good Experience Good Experience. Tools is easy to use. Will continue to use it.
Date published: 2023-04-14
Rated 2 out of 5 by from Last time Have used Turbo Tax for 20 years, back when it was on a floppy disk called Personal Tax Edge from Parsons Technology. Every year it gets worse with the same issues and problems every time. Always end up calling--at least these folks are friendly and helpful ( after a significant hold time.). For me it's time to switch. Goodbye
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Turbo tax it was easy for a first time filer to handle
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is excellent I thought Turbo Tax does a good job of helping me navigate my tax forms and educates me on the entire process.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2677