TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TURBO TAX IS EASY EASY TO USE AND VERY AFFORDABLE. WILL PROBABLY USE AGAIN NEXT YEAR.
Date published: 2023-04-14
Rated 4 out of 5 by from i had a hard time correcting one error I had the wrong State listed and the system gave me an error code for the Zip code I had a hard time getting to changer the State so the system would accept the informatuib
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax rocks It was very easy the only thing that needs work is uploading pics of w2s.
Date published: 2023-04-14
Rated 5 out of 5 by from Very helpful and accessable with question. I had rep named Jacqueline help me with deleting blank entries. She had extreme patience with me and I was able to complete my federal return. Thanks Jacqueline!
Date published: 2023-04-14
Rated 1 out of 5 by from Misled for first and last time Got roped into HAVING to use the deluxe version to even file. No opting out. I spent $157 I didn't need to. It was dishonest, and I won't use them again. I had to pay $157 for a $98 tax break they found? It does come with a few bells and whistles if you think it's worth it. I don't
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Spoke to a representative on the phone and she was professional, kind, and eased my mind.
Date published: 2023-04-14
Rated 4 out of 5 by from Only Tax APP I have used It was easy to navigate through the tax questions. I got a little confused and on a few questions during my preparation. My tax form was very basic and straightforward and I feel the fee was a bit high, but I feel confident my return is complete and correct
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great! Turbo tax , it's easy to use and a great help. I'm glad i was able to do it by myself.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax, so easy Very easy to use, step by step instructions, love it
Date published: 2023-04-14
Rated 1 out of 5 by from turbo tax is free??? this is a lie TURBO TAX ADVERTISES THAT THEY ARE FREE WITH NO WORRIES. THIS IS BY FAR FROM THE TRUTH. EVERY YEAR THE PRICE GOES UP. THIS IS VERY DISSATISFIING AND A LIE. VERY DISSAPPOINTING.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2671
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS EASY EASY TO USE AND VERY AFFORDABLE. WILL PROBABLY USE AGAIN NEXT YEAR.
Date published: 2023-04-14
Rated 4 out of 5 by from i had a hard time correcting one error I had the wrong State listed and the system gave me an error code for the Zip code I had a hard time getting to changer the State so the system would accept the informatuib
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo tax rocks It was very easy the only thing that needs work is uploading pics of w2s.
Date published: 2023-04-14
Rated 5 out of 5 by from Very helpful and accessable with question. I had rep named Jacqueline help me with deleting blank entries. She had extreme patience with me and I was able to complete my federal return. Thanks Jacqueline!
Date published: 2023-04-14
Rated 1 out of 5 by from Misled for first and last time Got roped into HAVING to use the deluxe version to even file. No opting out. I spent $157 I didn't need to. It was dishonest, and I won't use them again. I had to pay $157 for a $98 tax break they found? It does come with a few bells and whistles if you think it's worth it. I don't
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Spoke to a representative on the phone and she was professional, kind, and eased my mind.
Date published: 2023-04-14
Rated 4 out of 5 by from Only Tax APP I have used It was easy to navigate through the tax questions. I got a little confused and on a few questions during my preparation. My tax form was very basic and straightforward and I feel the fee was a bit high, but I feel confident my return is complete and correct
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is great! Turbo tax , it's easy to use and a great help. I'm glad i was able to do it by myself.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax, so easy Very easy to use, step by step instructions, love it
Date published: 2023-04-14
Rated 1 out of 5 by from turbo tax is free??? this is a lie TURBO TAX ADVERTISES THAT THEY ARE FREE WITH NO WORRIES. THIS IS BY FAR FROM THE TRUTH. EVERY YEAR THE PRICE GOES UP. THIS IS VERY DISSATISFIING AND A LIE. VERY DISSAPPOINTING.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2671