TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Over the years Turbo Tax has gotten better I started using TT many years ago, but soon, TT got really confusing and disjointed and I began going to a tax advisor. But in the last decade, TT has really stepped up its user friendliness. As long as TT remains less expensive than going to a tax prep service, I will remain a customer.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is improving More intuitive and faster than previous revisions of turbo tax
Date published: 2023-04-14
Rated 5 out of 5 by from So easy! Easiest one I’ve ever done…will definitely use again!
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax Unable to Correctly Calculate State!!!!!! You have cost us thousands of dollars in interest and penalties because of incorrectly calculating state return info! Instead of making the following question yes or no "Civil Service Retirement In Lieu of Social Security", you need to make it state specific. In Oklahoma, we can only deduct $10000, but TurboTax has been deducting the full pension amount ($78000), which has cost us thousands of dollars just in interest and penalties since 2019!!! Apparently TurboTax can't differentiate between federal and state on this question, so if you can't correctly calculate state info, then don't do state returns at all because I trusted your software because I'm not a CPA!!
Date published: 2023-04-14
Rated 1 out of 5 by from Never again This app is way to expensive for its services. I recommend this to no one.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Service Good Program!! Turbo Tax Online is easy to access.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Way to go turbo tax thank u so much see ya next year
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome!!! Great experience using Turbo Tax for years. Helps me every year with my taxes.
Date published: 2023-04-14
Rated 4 out of 5 by from turbo tax is good turbo tax is one of the best and I use them every year
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax a little glitchy this year Liberty, a live assistant, was extremely helpful with all the glitches we had trying to file our state income taxes.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2665
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Over the years Turbo Tax has gotten better I started using TT many years ago, but soon, TT got really confusing and disjointed and I began going to a tax advisor. But in the last decade, TT has really stepped up its user friendliness. As long as TT remains less expensive than going to a tax prep service, I will remain a customer.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo tax is improving More intuitive and faster than previous revisions of turbo tax
Date published: 2023-04-14
Rated 5 out of 5 by from So easy! Easiest one I’ve ever done…will definitely use again!
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax Unable to Correctly Calculate State!!!!!! You have cost us thousands of dollars in interest and penalties because of incorrectly calculating state return info! Instead of making the following question yes or no "Civil Service Retirement In Lieu of Social Security", you need to make it state specific. In Oklahoma, we can only deduct $10000, but TurboTax has been deducting the full pension amount ($78000), which has cost us thousands of dollars just in interest and penalties since 2019!!! Apparently TurboTax can't differentiate between federal and state on this question, so if you can't correctly calculate state info, then don't do state returns at all because I trusted your software because I'm not a CPA!!
Date published: 2023-04-14
Rated 1 out of 5 by from Never again This app is way to expensive for its services. I recommend this to no one.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Service Good Program!! Turbo Tax Online is easy to access.
Date published: 2023-04-14
Rated 5 out of 5 by from Awesome Way to go turbo tax thank u so much see ya next year
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is awesome!!! Great experience using Turbo Tax for years. Helps me every year with my taxes.
Date published: 2023-04-14
Rated 4 out of 5 by from turbo tax is good turbo tax is one of the best and I use them every year
Date published: 2023-04-14
Rated 3 out of 5 by from Turbotax a little glitchy this year Liberty, a live assistant, was extremely helpful with all the glitches we had trying to file our state income taxes.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2665