TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from The program works but you need to update how you handle Married with a foreign spouse with no id number The PROGRAM HAS A BUG You charge for the state tax return (50.00) and then in the end of filing, you charge 25.00 to e-file, YOU CHARGES NEED TO BE UP FRONT. FURTHER IS YOU DO OTHER RETURNS, YOU NEED TO BUY THE SAME STATE OVER AND OVER PLUS i ASSUME 25 TO E-FILE. I mailed the other state returns for my LIFEvpartner and her children
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is just OK. Turbo Tax seems to use third party vendors that sell personal information. Turbo Tax doesn't make clear that e-filling can be used without using these third party vendors. I don't like how Turbo Tax seems to push using these vendors.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was easy and really fantastic for us. Super easy. Great Return. Even with new business start ups. Great experience.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is made it easy and great to use !! Have a difficult return and using turbo tax made it so easy
Date published: 2023-04-14
Rated 5 out of 5 by from IT is so good I really like using Turbo Tax, i am glad i could affor it, becuase without the help couldn't do i tby myself
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and even better this year! I've noticed the process is even more simple this year. Way to go with the upgrades.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax makes it simple I have used TurboTax for the last 6 years. It’s always been simple to use! The prices are great. You always have professional help if needed.
Date published: 2023-04-14
Rated 3 out of 5 by from Most difficult filing experience in past 15 years Experience was frustrating. Unable to transfer 2021 return to 2022 tax form. had to enter data twice. Tax form completed, but unable to retrieve with assistance of tax personnel.
Date published: 2023-04-14
Rated 5 out of 5 by from Very user friendly!! Quick and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 3 out of 5 by from E-filing was a headache I've used Turbo Tax for over 20yrs. I filed my taxes as normal but when I went to e-file this year it tells me that my validation failed. It didn't really give me a solution, and I had to go online and hunt for a fix on my own. At least give us some ideas to try, other than saying try again, and if that doesn't work, then file a paper return.The solution was I had to update my copy of Turbo Tax. After I restarted the program, it allowed me to e-file.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2659
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from The program works but you need to update how you handle Married with a foreign spouse with no id number The PROGRAM HAS A BUG You charge for the state tax return (50.00) and then in the end of filing, you charge 25.00 to e-file, YOU CHARGES NEED TO BE UP FRONT. FURTHER IS YOU DO OTHER RETURNS, YOU NEED TO BUY THE SAME STATE OVER AND OVER PLUS i ASSUME 25 TO E-FILE. I mailed the other state returns for my LIFEvpartner and her children
Date published: 2023-04-14
Rated 3 out of 5 by from Turbo Tax is just OK. Turbo Tax seems to use third party vendors that sell personal information. Turbo Tax doesn't make clear that e-filling can be used without using these third party vendors. I don't like how Turbo Tax seems to push using these vendors.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax was easy and really fantastic for us. Super easy. Great Return. Even with new business start ups. Great experience.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is made it easy and great to use !! Have a difficult return and using turbo tax made it so easy
Date published: 2023-04-14
Rated 5 out of 5 by from IT is so good I really like using Turbo Tax, i am glad i could affor it, becuase without the help couldn't do i tby myself
Date published: 2023-04-14
Rated 5 out of 5 by from Simple and even better this year! I've noticed the process is even more simple this year. Way to go with the upgrades.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax makes it simple I have used TurboTax for the last 6 years. It’s always been simple to use! The prices are great. You always have professional help if needed.
Date published: 2023-04-14
Rated 3 out of 5 by from Most difficult filing experience in past 15 years Experience was frustrating. Unable to transfer 2021 return to 2022 tax form. had to enter data twice. Tax form completed, but unable to retrieve with assistance of tax personnel.
Date published: 2023-04-14
Rated 5 out of 5 by from Very user friendly!! Quick and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 3 out of 5 by from E-filing was a headache I've used Turbo Tax for over 20yrs. I filed my taxes as normal but when I went to e-file this year it tells me that my validation failed. It didn't really give me a solution, and I had to go online and hunt for a fix on my own. At least give us some ideas to try, other than saying try again, and if that doesn't work, then file a paper return.The solution was I had to update my copy of Turbo Tax. After I restarted the program, it allowed me to e-file.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 2659