TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Sweet Money from
Tax return
It takes too long, and the information looks different from last year. It says RaceMode instead of saying Turbotax.
Date published: 2023-04-14
Rated 4 out of 5 by
WRT101 from
Federal works great. State taxes, not so much...
Once getting to state taxes, there are many circular questions which didn't resolve the issue. The need to re-enter banking information to change one payment method (had to re-enter on federal). Then needed to start process over because Illinois doesn't allow e-file (that should have been stated earlier in the process so I didn't have to go back and make changes). Overall very frustrating state process but Federal is well thought out.
Date published: 2023-04-14
Rated 5 out of 5 by
Lance4133 from
works great
was fast was finished in 40min and most of the time was finding documents
Date published: 2023-04-14
Rated 5 out of 5 by
Doc911 from
Years of Help!
My husband and I have been using TurboTax for 20 years now. Though tax data has gotten more complicated, no fault of TurboTax, I can't imagine doing my taxes without TurboTax. They've made it more user-friendly by the year.
Date published: 2023-04-14
Rated 5 out of 5 by
gg42 from
Returned to Turbo Tax because it is the BEST
Started using this program when it was Intuit. It was the best then and got better with TurboTax. Not only is it easy for most users, but it is also educational. I am back to stay.
Date published: 2023-04-14
Rated 1 out of 5 by
KenNoFool from
You tried to updage me from Deluxe for no value!
You tried to upgrade me from Deluxe to Premium to do an IRA when my income was to high to benefit from an IRA.
Date published: 2023-04-14
Rated 5 out of 5 by
Christi76 from
Turbotax is our trusted way to file our taxes
We have used Turbotax for several years now and it has proven to be trustworthy and it always gets us our maximum refund back with low risk of audit. Thank you Turbotax.
Date published: 2023-04-14
Rated 5 out of 5 by
cricket40 from
user for 40 plus years
I have been a satisfied customer for over 40 years
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Turbo Tax Is Easy for a 92-Yr Old Woman!
Easy to follow and add info, then check for accuracy!
Date published: 2023-04-14
Rated 3 out of 5 by
Ted aka Bozo from
Good, but there must be a better way!
Takes some of the tedium out of doing taxes, but still painful!
All TurboTax® Offerings Reviews - Page 2643
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Sweet Money from
Tax return
It takes too long, and the information looks different from last year. It says RaceMode instead of saying Turbotax.
Date published: 2023-04-14
Rated 4 out of 5 by
WRT101 from
Federal works great. State taxes, not so much...
Once getting to state taxes, there are many circular questions which didn't resolve the issue. The need to re-enter banking information to change one payment method (had to re-enter on federal). Then needed to start process over because Illinois doesn't allow e-file (that should have been stated earlier in the process so I didn't have to go back and make changes). Overall very frustrating state process but Federal is well thought out.
Date published: 2023-04-14
Rated 5 out of 5 by
Lance4133 from
works great
was fast was finished in 40min and most of the time was finding documents
Date published: 2023-04-14
Rated 5 out of 5 by
Doc911 from
Years of Help!
My husband and I have been using TurboTax for 20 years now. Though tax data has gotten more complicated, no fault of TurboTax, I can't imagine doing my taxes without TurboTax. They've made it more user-friendly by the year.
Date published: 2023-04-14
Rated 5 out of 5 by
gg42 from
Returned to Turbo Tax because it is the BEST
Started using this program when it was Intuit. It was the best then and got better with TurboTax. Not only is it easy for most users, but it is also educational. I am back to stay.
Date published: 2023-04-14
Rated 1 out of 5 by
KenNoFool from
You tried to updage me from Deluxe for no value!
You tried to upgrade me from Deluxe to Premium to do an IRA when my income was to high to benefit from an IRA.
Date published: 2023-04-14
Rated 5 out of 5 by
Christi76 from
Turbotax is our trusted way to file our taxes
We have used Turbotax for several years now and it has proven to be trustworthy and it always gets us our maximum refund back with low risk of audit. Thank you Turbotax.
Date published: 2023-04-14
Rated 5 out of 5 by
cricket40 from
user for 40 plus years
I have been a satisfied customer for over 40 years
Date published: 2023-04-14
Rated 5 out of 5 by
null from
Turbo Tax Is Easy for a 92-Yr Old Woman!
Easy to follow and add info, then check for accuracy!
Date published: 2023-04-14
Rated 3 out of 5 by
Ted aka Bozo from
Good, but there must be a better way!
Takes some of the tedium out of doing taxes, but still painful!
All TurboTax® Offerings Reviews - Page 2643
Date published: 2023-04-14