TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is expensive Been using for years TurboTax, but I still think it is too expensive especially when an extension was filed and you still have to pay additional fees when you file your actual return
Date published: 2021-06-07
Rated 5 out of 5 by from great easy to use, questions were easy to understand. I like the warnings that light up when you've done something incorrect.
Date published: 2021-06-07
Rated 1 out of 5 by from Not free after all I got forced to buy an upgrade because apparently my taxes were "advanced" somehow even though they were the same as last year which is very basic nothing has changed on top of that I got charged $40 because I chose the option to take that upgrade charge out of my refund. That needs to be known before or when someone makes that choice. I went to turbo tax so I could get ALL of my money back which I desperately need If i wanted to pay $100 I would of just had someone do my taxes for me. Instead I had to do all the work and still paid $100. I am not happy. Doubt I'll use this next year
Date published: 2021-06-07
Rated 5 out of 5 by from I love Turbo Tax so much! I've used TT Home & Business since 2005 but a TT customer since at least 1995. I like how smooth the process of completing the tax forms go. Thank you Intuit!
Date published: 2021-06-07
Rated 2 out of 5 by from TurboTax 2020 Home&Bus has issues with $10,200 UCE I filed in Feb before the $10,200 Unemployment Compensation Exclusion. When I opened The Feb 2021 file opened in June it showed a different refund than I filed for because it had updated software before opening file. I had PDF copy. I need to amend my filing but it told me I did not need to but allowed me to proceed with my revised $1224 refund. It then gave me no way to ask for the refund to be direct deposited and I had to accept a mailed refund check.
Date published: 2021-06-07
Rated 5 out of 5 by from Love it! This is so easy to use and has all of the guides to answer questions.
Date published: 2021-06-06
Rated 5 out of 5 by from TurboTax is a life saver Every time I use this software, I am full of awe! How cool and intuitive this software is. Super easy, super informative, amazing performance, very cool user interface and the list goes on. I would definitely recommend TurboTax to everyone.
Date published: 2021-06-06
Rated 4 out of 5 by from Easy to use. Great Easy to use and great experience.i like how they guide u through everything
Date published: 2021-06-06
Rated 1 out of 5 by from Turbotax is getting worse each year! Turbotax should know that first year filers cannot file electronically, because there is no prior year AGI to match. Took my state filing money and no service provided. I noticed there were in excess of 45 people complaining about this very same thing. Intuit is cleaning up on free money. I am reporting them to the IRS and the State!
Date published: 2021-06-06
Rated 5 out of 5 by from TurboTax is Awesome! I have used the product for several years and have seen continuous improvement. I recommend it to anyone who would like to do their own taxes.
Date published: 2021-06-06
All TurboTax® Offerings Reviews - Page 262
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is expensive Been using for years TurboTax, but I still think it is too expensive especially when an extension was filed and you still have to pay additional fees when you file your actual return
Date published: 2021-06-07
Rated 5 out of 5 by from great easy to use, questions were easy to understand. I like the warnings that light up when you've done something incorrect.
Date published: 2021-06-07
Rated 1 out of 5 by from Not free after all I got forced to buy an upgrade because apparently my taxes were "advanced" somehow even though they were the same as last year which is very basic nothing has changed on top of that I got charged $40 because I chose the option to take that upgrade charge out of my refund. That needs to be known before or when someone makes that choice. I went to turbo tax so I could get ALL of my money back which I desperately need If i wanted to pay $100 I would of just had someone do my taxes for me. Instead I had to do all the work and still paid $100. I am not happy. Doubt I'll use this next year
Date published: 2021-06-07
Rated 5 out of 5 by from I love Turbo Tax so much! I've used TT Home & Business since 2005 but a TT customer since at least 1995. I like how smooth the process of completing the tax forms go. Thank you Intuit!
Date published: 2021-06-07
Rated 2 out of 5 by from TurboTax 2020 Home&Bus has issues with $10,200 UCE I filed in Feb before the $10,200 Unemployment Compensation Exclusion. When I opened The Feb 2021 file opened in June it showed a different refund than I filed for because it had updated software before opening file. I had PDF copy. I need to amend my filing but it told me I did not need to but allowed me to proceed with my revised $1224 refund. It then gave me no way to ask for the refund to be direct deposited and I had to accept a mailed refund check.
Date published: 2021-06-07
Rated 5 out of 5 by from Love it! This is so easy to use and has all of the guides to answer questions.
Date published: 2021-06-06
Rated 5 out of 5 by from TurboTax is a life saver Every time I use this software, I am full of awe! How cool and intuitive this software is. Super easy, super informative, amazing performance, very cool user interface and the list goes on. I would definitely recommend TurboTax to everyone.
Date published: 2021-06-06
Rated 4 out of 5 by from Easy to use. Great Easy to use and great experience.i like how they guide u through everything
Date published: 2021-06-06
Rated 1 out of 5 by from Turbotax is getting worse each year! Turbotax should know that first year filers cannot file electronically, because there is no prior year AGI to match. Took my state filing money and no service provided. I noticed there were in excess of 45 people complaining about this very same thing. Intuit is cleaning up on free money. I am reporting them to the IRS and the State!
Date published: 2021-06-06
Rated 5 out of 5 by from TurboTax is Awesome! I have used the product for several years and have seen continuous improvement. I recommend it to anyone who would like to do their own taxes.
Date published: 2021-06-06
All TurboTax® Offerings Reviews - Page 262