TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
Willelma from
Turbo Tax
I have used Turbo Tax for several years and have always been very pleased with the program.
Date published: 2023-04-14
Rated 5 out of 5 by
Michizonan from
Time saver
I like that your personal information is populated from the year before, which is a major time saver.
Date published: 2023-04-14
Rated 4 out of 5 by
Chris97759 from
Turbo tax
Good, just got more expensive. The cost of the service was more then last year.
Date published: 2023-04-14
Rated 5 out of 5 by
Kevlar15 from
Simple and easy
It is very easy to add information and documents to the tax preparing program. Any issue or correction is brought up and it shows you how to fix things to make sure your taxes are done correctly
Date published: 2023-04-14
Rated 4 out of 5 by
jalone from
service rep was awsome
Steven called immediately and patiently walked me through a couple of issues I was having. Excellent, personable service!
Date published: 2023-04-14
Rated 5 out of 5 by
ElderRR1 from
Turbo Tax
I used turbotax Premier and it took care of my needs. I needed to know how to use the simplified version to calculate taxable income and the required data was not available on the 1099R. The lady on the help desk was more than helpful. She answered my questions and directed me to areas on my 1099 to get the data I needed. I appreciated her patience with me and her knowledge of the system.
Date published: 2023-04-14
Rated 1 out of 5 by
Flamingo Guy from
Details are Frustrating!
I now hate turbo tax. The details were a disaster. It kept sending me in circles when trying to put information in for the address of 1099-DIV and my personal business. 1098-T information is super unclear. Planning to choose a different software next year. This is too expensive for the head aches.
Date published: 2023-04-14
Rated 5 out of 5 by
MiguelMa from
Great product
Easy to use and a great tool for my taxes! I started and finished doing them in less than an hour!
Date published: 2023-04-14
Rated 5 out of 5 by
Chris1923 from
easy, could be faster
some of the questions are unnecessary. overall great product and super easy.
Date published: 2023-04-14
Rated 5 out of 5 by
Jen1919 from
Good
It’s was easy to use but the survey is driving me crazy with all the questions
All TurboTax® Offerings Reviews - Page 2590
Date published: 2023-04-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Willelma from
Turbo Tax
I have used Turbo Tax for several years and have always been very pleased with the program.
Date published: 2023-04-14
Rated 5 out of 5 by
Michizonan from
Time saver
I like that your personal information is populated from the year before, which is a major time saver.
Date published: 2023-04-14
Rated 4 out of 5 by
Chris97759 from
Turbo tax
Good, just got more expensive. The cost of the service was more then last year.
Date published: 2023-04-14
Rated 5 out of 5 by
Kevlar15 from
Simple and easy
It is very easy to add information and documents to the tax preparing program. Any issue or correction is brought up and it shows you how to fix things to make sure your taxes are done correctly
Date published: 2023-04-14
Rated 4 out of 5 by
jalone from
service rep was awsome
Steven called immediately and patiently walked me through a couple of issues I was having. Excellent, personable service!
Date published: 2023-04-14
Rated 5 out of 5 by
ElderRR1 from
Turbo Tax
I used turbotax Premier and it took care of my needs. I needed to know how to use the simplified version to calculate taxable income and the required data was not available on the 1099R. The lady on the help desk was more than helpful. She answered my questions and directed me to areas on my 1099 to get the data I needed. I appreciated her patience with me and her knowledge of the system.
Date published: 2023-04-14
Rated 1 out of 5 by
Flamingo Guy from
Details are Frustrating!
I now hate turbo tax. The details were a disaster. It kept sending me in circles when trying to put information in for the address of 1099-DIV and my personal business. 1098-T information is super unclear. Planning to choose a different software next year. This is too expensive for the head aches.
Date published: 2023-04-14
Rated 5 out of 5 by
MiguelMa from
Great product
Easy to use and a great tool for my taxes! I started and finished doing them in less than an hour!
Date published: 2023-04-14
Rated 5 out of 5 by
Chris1923 from
easy, could be faster
some of the questions are unnecessary. overall great product and super easy.
Date published: 2023-04-14
Rated 5 out of 5 by
Jen1919 from
Good
It’s was easy to use but the survey is driving me crazy with all the questions
All TurboTax® Offerings Reviews - Page 2590
Date published: 2023-04-14