TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from cool cool i like it turbo tax helped me so i like it !!!
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is great! It would be nice to review the return before filing it. The customer service staff were very helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from over priced it was fine to work with, but ive seen better , however it was my first with this particular format. thanks
Date published: 2023-04-15
Rated 4 out of 5 by from Needs a little work In filing for a dependent child, Easy Step asks that question right up front. Then later it asks about educational deductions. and after entering all that information TurboTax tells you those deductions aren't allowed since someone is claiming you a a dependent. Pretty poor -- do all that work for nothing whereas TurboTax already knew such deductions would not be allowed. This needs to be fixed.
Date published: 2023-04-15
Rated 5 out of 5 by from This joint is hella good. Super easy and super helpful and i got my money back.
Date published: 2023-04-15
Rated 3 out of 5 by from TaxTime Have liked Turbo Tax for years but for a simple filing its getting to high on cost especially when there are a lot of less expensive ones.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax expert they were very professional and the experience was on point
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use I think everything was pretty self-explanatory and easy to understand how to do. I did not have to put much effort and it is very convenient to do everything online and find all my forms and submit them online as well.
Date published: 2023-04-15
Rated 5 out of 5 by from Love Live Help Due to horrible experience from 2 tax preparers last year, we decided to do it ourselves this year. We ran into some issue and upgraded to Live Help online or phone call and the tax professionals were able to point out the errors. They also solved other problems and guided me what to do. TurboTax rocks! Thank you!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes taxes easy While taxes will never be fun, seeing my potential refund every step of the way kept me motivated to get my taxes done. Turbo Tax made it easy to capture refunds and credits.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2578
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from cool cool i like it turbo tax helped me so i like it !!!
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is great! It would be nice to review the return before filing it. The customer service staff were very helpful.
Date published: 2023-04-15
Rated 3 out of 5 by from over priced it was fine to work with, but ive seen better , however it was my first with this particular format. thanks
Date published: 2023-04-15
Rated 4 out of 5 by from Needs a little work In filing for a dependent child, Easy Step asks that question right up front. Then later it asks about educational deductions. and after entering all that information TurboTax tells you those deductions aren't allowed since someone is claiming you a a dependent. Pretty poor -- do all that work for nothing whereas TurboTax already knew such deductions would not be allowed. This needs to be fixed.
Date published: 2023-04-15
Rated 5 out of 5 by from This joint is hella good. Super easy and super helpful and i got my money back.
Date published: 2023-04-15
Rated 3 out of 5 by from TaxTime Have liked Turbo Tax for years but for a simple filing its getting to high on cost especially when there are a lot of less expensive ones.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax expert they were very professional and the experience was on point
Date published: 2023-04-15
Rated 5 out of 5 by from Very easy to use I think everything was pretty self-explanatory and easy to understand how to do. I did not have to put much effort and it is very convenient to do everything online and find all my forms and submit them online as well.
Date published: 2023-04-15
Rated 5 out of 5 by from Love Live Help Due to horrible experience from 2 tax preparers last year, we decided to do it ourselves this year. We ran into some issue and upgraded to Live Help online or phone call and the tax professionals were able to point out the errors. They also solved other problems and guided me what to do. TurboTax rocks! Thank you!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes taxes easy While taxes will never be fun, seeing my potential refund every step of the way kept me motivated to get my taxes done. Turbo Tax made it easy to capture refunds and credits.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2578