TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Had to upgrade without a choice Couldn't file unless I payed $60 for deluxe version, just because I put money into my savings account that year.
Date published: 2023-04-15
Rated 4 out of 5 by from used for yrs, first time I've had a snag Had a slight issue getting system to pass my K-1 as done. Spoke with Victoria and she was great. Thanks Victoria
Date published: 2023-04-15
Rated 1 out of 5 by from Just Wow I filed and had to upgrade so I’m upset that got charged
Date published: 2023-04-15
Rated 5 out of 5 by from I just love turbo tax I like to use turbo tax it helps me to do my taxes and goes with me step by step
Date published: 2023-04-15
Rated 5 out of 5 by from Rachel is awesome and professional! Rachel was awesome! She was very respectful and kind. Great customer service! She also educated me well on my taxes! We had a really good conversation!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is fast and easy to use!!! TurboTax uses a step-by-step process that makes it easy to use. It was also very quick to file.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax it was fairly simple to do the return and have it double checked
Date published: 2023-04-15
Rated 4 out of 5 by from We can upload forms, why not licenses? We should get a credit from TurboTax to help pay for our divorce after doing the taxes together. We can upload forms, why not licenses?
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax site! Turbo Tax is very simple. If you have all your tax papers it's not too complicated. Turbo Tax makes it very user friendly. I would definitely recommend it to others.
Date published: 2023-04-15
Rated 4 out of 5 by from Great but No Initial Autosave, so Save I learn this year, after no problems for four years that until you save the tax file there is no autosave. This makes sense but I assumed TurboTax autosave when you started entering information. When I asked if I wanted to save since I was not finished I said no. I did not want to save a file until I was done. I know it does not make sense but maybe it will save others from losing "nitty-gritty" entered information. With Premier Desktop I had phone access to a TurboTax Advisor, Kathy, with 25 years' experience. Kathy was very thorough and went the extra mile to answer my question.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2570
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Had to upgrade without a choice Couldn't file unless I payed $60 for deluxe version, just because I put money into my savings account that year.
Date published: 2023-04-15
Rated 4 out of 5 by from used for yrs, first time I've had a snag Had a slight issue getting system to pass my K-1 as done. Spoke with Victoria and she was great. Thanks Victoria
Date published: 2023-04-15
Rated 1 out of 5 by from Just Wow I filed and had to upgrade so I’m upset that got charged
Date published: 2023-04-15
Rated 5 out of 5 by from I just love turbo tax I like to use turbo tax it helps me to do my taxes and goes with me step by step
Date published: 2023-04-15
Rated 5 out of 5 by from Rachel is awesome and professional! Rachel was awesome! She was very respectful and kind. Great customer service! She also educated me well on my taxes! We had a really good conversation!
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is fast and easy to use!!! TurboTax uses a step-by-step process that makes it easy to use. It was also very quick to file.
Date published: 2023-04-15
Rated 4 out of 5 by from turbo tax it was fairly simple to do the return and have it double checked
Date published: 2023-04-15
Rated 4 out of 5 by from We can upload forms, why not licenses? We should get a credit from TurboTax to help pay for our divorce after doing the taxes together. We can upload forms, why not licenses?
Date published: 2023-04-15
Rated 5 out of 5 by from Great Tax site! Turbo Tax is very simple. If you have all your tax papers it's not too complicated. Turbo Tax makes it very user friendly. I would definitely recommend it to others.
Date published: 2023-04-15
Rated 4 out of 5 by from Great but No Initial Autosave, so Save I learn this year, after no problems for four years that until you save the tax file there is no autosave. This makes sense but I assumed TurboTax autosave when you started entering information. When I asked if I wanted to save since I was not finished I said no. I did not want to save a file until I was done. I know it does not make sense but maybe it will save others from losing "nitty-gritty" entered information. With Premier Desktop I had phone access to a TurboTax Advisor, Kathy, with 25 years' experience. Kathy was very thorough and went the extra mile to answer my question.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2570