TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Consistently reliable, thanks As always and many years, you've done a great job helping me. Thanks
Date published: 2023-04-15
Rated 5 out of 5 by from Convenient tool to file my taxes I have filed my own taxes for as long as I can remember and since I started filing electronically, I have used TurboTax 18 out of the 20 years I have filed electronically. I have found the tool to be easy to use and much more convenient since it went online.
Date published: 2023-04-15
Rated 4 out of 5 by from Great Turbo Tax is great. I've been using it for ten years. It is quick and straightforward. The reason I gave a 4 star this year is because there was only minimal help with Nanny Taxes. Hiring a babysitter made me an employer, but there was no help about how to report what I paid for the nanny to my state, or how to prepare a W2 for my nanny. I live in a state that doesn't collect taxes, so it said I can skip the State Tax section, and it gave me no instructions on how can I pay social security etc taxes to my state for my employer.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo Tax 23 Great product. Easy to use, would recommend for anyone!
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use I love the act that it prompts you through, check for errors and make sure if you enter something wrong it lets you knoe
Date published: 2023-04-15
Rated 5 out of 5 by from Thanks Turbo Tax Being self employed and having many independent contracting jobs can be stressful come tax season, but turbo tax made it so easy!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax - Always Good Turbo Tax is a great program to do your taxes. Easy to download. Easy to use. Asks easy-to-understand questions to help complete your taxes. Love it!!!
Date published: 2023-04-15
Rated 2 out of 5 by from Updates I was unable to update Turbo Tax despite contacting them and speaking with a representative who had no clue. She sent me new software to download but that didn't help either. Today I tried doing a manual update. That didn't work. I had to try to work around the update message. Made filing very difficult. First year I've had trouble with TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax Review I was confused much of the time and did not like that there was no prompt for buying a new car. I have a strong feeling that I did this wrong. I wish they would catch things that I did wrong or there was a way for them to pull from information from last year. I just felt like I did not know what I was to enter where.
Date published: 2023-04-15
Rated 4 out of 5 by from Too expensive for a service that should be free Easy to use but expensive. I believe tax prep should be free.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Consistently reliable, thanks As always and many years, you've done a great job helping me. Thanks
Date published: 2023-04-15
Rated 5 out of 5 by from Convenient tool to file my taxes I have filed my own taxes for as long as I can remember and since I started filing electronically, I have used TurboTax 18 out of the 20 years I have filed electronically. I have found the tool to be easy to use and much more convenient since it went online.
Date published: 2023-04-15
Rated 4 out of 5 by from Great Turbo Tax is great. I've been using it for ten years. It is quick and straightforward. The reason I gave a 4 star this year is because there was only minimal help with Nanny Taxes. Hiring a babysitter made me an employer, but there was no help about how to report what I paid for the nanny to my state, or how to prepare a W2 for my nanny. I live in a state that doesn't collect taxes, so it said I can skip the State Tax section, and it gave me no instructions on how can I pay social security etc taxes to my state for my employer.
Date published: 2023-04-15
Rated 5 out of 5 by from turbo Tax 23 Great product. Easy to use, would recommend for anyone!
Date published: 2023-04-15
Rated 4 out of 5 by from Easy to use I love the act that it prompts you through, check for errors and make sure if you enter something wrong it lets you knoe
Date published: 2023-04-15
Rated 5 out of 5 by from Thanks Turbo Tax Being self employed and having many independent contracting jobs can be stressful come tax season, but turbo tax made it so easy!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax - Always Good Turbo Tax is a great program to do your taxes. Easy to download. Easy to use. Asks easy-to-understand questions to help complete your taxes. Love it!!!
Date published: 2023-04-15
Rated 2 out of 5 by from Updates I was unable to update Turbo Tax despite contacting them and speaking with a representative who had no clue. She sent me new software to download but that didn't help either. Today I tried doing a manual update. That didn't work. I had to try to work around the update message. Made filing very difficult. First year I've had trouble with TurboTax.
Date published: 2023-04-15
Rated 3 out of 5 by from TurboTax Review I was confused much of the time and did not like that there was no prompt for buying a new car. I have a strong feeling that I did this wrong. I wish they would catch things that I did wrong or there was a way for them to pull from information from last year. I just felt like I did not know what I was to enter where.
Date published: 2023-04-15
Rated 4 out of 5 by from Too expensive for a service that should be free Easy to use but expensive. I believe tax prep should be free.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2488