TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from EASY AND CONVENIENT TURBO TAX ISEASY AND CONVENIENT AND CALMED MY TAX PREP FEARS.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent way to file taxes I have been using Turbotax for last 4 yrs. It is very convinient and easy to file. Excellent support immediately available if needed. I did not need any this year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is quick and easy I like sing turbtax because it's simple and quick to use to get my taxes done without a big headache.
Date published: 2023-04-15
Rated 5 out of 5 by from Always helpful Engaged with two consultants. Both were really good, personable.
Date published: 2023-04-15
Rated 5 out of 5 by from It was fun this year The race addition with timing how fast you can do the taxes is fun
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax sucks! $119 to file a tax return is a rip off! This is the last year that I will use TurboTax!
Date published: 2023-04-15
Rated 3 out of 5 by from Disappointed With Unnecessary Fee Increase I have filed with TT for several years. I have always used Deluxe level and been satisfied. The software today forced me to unnecessarily upgrade to Premium and pay a higher service fee. Was impossible to speak with a human to correct this. Extremely disappointed!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes it easy The process was very simple, it walks you thru every step
Date published: 2023-04-15
Rated 4 out of 5 by from Yay! Taxes done! It took longer than expected but Turbo tax can upload info so you don't have to search for everything or manually input all data.
Date published: 2023-04-15
Rated 3 out of 5 by from Review errors had to understand At the review point I had an error due to a user click error. But instead of taking to that part of the form to “uncheck”.. it kept asking me for more details.. it took forever to find my check error. Be nice to have an option to to go to the part of the form instead of requesting details I didn’t have. Thanks
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2411
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY AND CONVENIENT TURBO TAX ISEASY AND CONVENIENT AND CALMED MY TAX PREP FEARS.
Date published: 2023-04-15
Rated 5 out of 5 by from Excellent way to file taxes I have been using Turbotax for last 4 yrs. It is very convinient and easy to file. Excellent support immediately available if needed. I did not need any this year.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is quick and easy I like sing turbtax because it's simple and quick to use to get my taxes done without a big headache.
Date published: 2023-04-15
Rated 5 out of 5 by from Always helpful Engaged with two consultants. Both were really good, personable.
Date published: 2023-04-15
Rated 5 out of 5 by from It was fun this year The race addition with timing how fast you can do the taxes is fun
Date published: 2023-04-15
Rated 1 out of 5 by from TurboTax sucks! $119 to file a tax return is a rip off! This is the last year that I will use TurboTax!
Date published: 2023-04-15
Rated 3 out of 5 by from Disappointed With Unnecessary Fee Increase I have filed with TT for several years. I have always used Deluxe level and been satisfied. The software today forced me to unnecessarily upgrade to Premium and pay a higher service fee. Was impossible to speak with a human to correct this. Extremely disappointed!
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax makes it easy The process was very simple, it walks you thru every step
Date published: 2023-04-15
Rated 4 out of 5 by from Yay! Taxes done! It took longer than expected but Turbo tax can upload info so you don't have to search for everything or manually input all data.
Date published: 2023-04-15
Rated 3 out of 5 by from Review errors had to understand At the review point I had an error due to a user click error. But instead of taking to that part of the form to “uncheck”.. it kept asking me for more details.. it took forever to find my check error. Be nice to have an option to to go to the part of the form instead of requesting details I didn’t have. Thanks
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2411