TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from The live help was a lifesaver I met with a few people on live to talk thru our return as it was our first time filing for our small business that unfortunately tanked last year. Nonetheless, each expert was extremely helpful in getting us the information and tips we need to get the most out of our refund. Rich, a tax expert of over 35 years, was one who really stuck out and gave us so much knowledge about filing taxes as a business! He was extremely pleasant to talk to and again very well-experienced. Overall, this is my 8th year using turbo tax and each time its the easiest, most seamless tool when it comes to filing taxes - thanks TurboTax :)
Date published: 2023-04-15
Rated 3 out of 5 by from Was a horror compared to 2021 Program In the past, you could easily look up the forms and correct/learn while entering data. The worst horror was having the filing note errors, but would NOT take you to the problem and allow editing. Have to go to the topics and try to find errors and correct. Was NOT user friendly. Sad, been using your product for 15 years and this was the worst. Also, no tax credits for donations, really a bad testimony for charity.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is the best of the best!! Hints and guides in the software, are easy to follow. At the same time you learn progressively.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was great Turo Tax is easy to follow. Very helpful in processing my return.
Date published: 2023-04-15
Rated 5 out of 5 by from very good thank you thank you thank you thank you thank you ty
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is Awesome -- but getting expensive I love using Turboxtax, and it has never let me down. Only reason for not giving a 5-star rating, is regarding the price to use the software.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was easy Good easy service, it can be confusing but they do a good job on explaining things
Date published: 2023-04-15
Rated 4 out of 5 by from Good enough Our taxes were not complicated. No rental income or business income, just W2s and 1099s. Worked fine for that situation.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Guided me step by step. Great support. Answered all my questions
Date published: 2023-04-15
Rated 2 out of 5 by from Not good this yar 2022 Edition seems worse than previous years. Go back to the old format. Quit trying to change things that already work. After 36 years I may have to look at other tax services.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2409
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The live help was a lifesaver I met with a few people on live to talk thru our return as it was our first time filing for our small business that unfortunately tanked last year. Nonetheless, each expert was extremely helpful in getting us the information and tips we need to get the most out of our refund. Rich, a tax expert of over 35 years, was one who really stuck out and gave us so much knowledge about filing taxes as a business! He was extremely pleasant to talk to and again very well-experienced. Overall, this is my 8th year using turbo tax and each time its the easiest, most seamless tool when it comes to filing taxes - thanks TurboTax :)
Date published: 2023-04-15
Rated 3 out of 5 by from Was a horror compared to 2021 Program In the past, you could easily look up the forms and correct/learn while entering data. The worst horror was having the filing note errors, but would NOT take you to the problem and allow editing. Have to go to the topics and try to find errors and correct. Was NOT user friendly. Sad, been using your product for 15 years and this was the worst. Also, no tax credits for donations, really a bad testimony for charity.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is the best of the best!! Hints and guides in the software, are easy to follow. At the same time you learn progressively.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was great Turo Tax is easy to follow. Very helpful in processing my return.
Date published: 2023-04-15
Rated 5 out of 5 by from very good thank you thank you thank you thank you thank you ty
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is Awesome -- but getting expensive I love using Turboxtax, and it has never let me down. Only reason for not giving a 5-star rating, is regarding the price to use the software.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax was easy Good easy service, it can be confusing but they do a good job on explaining things
Date published: 2023-04-15
Rated 4 out of 5 by from Good enough Our taxes were not complicated. No rental income or business income, just W2s and 1099s. Worked fine for that situation.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Awesome Guided me step by step. Great support. Answered all my questions
Date published: 2023-04-15
Rated 2 out of 5 by from Not good this yar 2022 Edition seems worse than previous years. Go back to the old format. Quit trying to change things that already work. After 36 years I may have to look at other tax services.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2409