TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

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Own a business
Student
Rated 5 out of 5 by from Great program as always I have used TurboTax since it's beginning and never had a problem with my Federal or State return.
Date published: 2021-06-16
Rated 2 out of 5 by from TURBO TAX IS SLOW NOT VERY HELPFUL THIS YEAR . NOT GOOD took too long to get help was on hold several times. my mistake used the wrong w-2 2019 realize got my correct w-2 2020 was not able to complete my w-2 had not control number had to contact my Job Aveanna never used one. This delayed me for awhile. made me file late.
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is AWESOME ! MS. ROBBIN was the BEST! My Tax professional Ms. Robbin was the ABSOLUTE BEST!!!! WOW!~! She was so very pleasant and waked me through the whole process with the most patience. She was professional and and answered all my questions and did not make me feel like I was a burden. She really was the best and made this whole experience very easy and pleasant.
Date published: 2021-06-16
Rated 5 out of 5 by from Could not be easier to file yourself The program was easy and Turbo Tax people were great.
Date published: 2021-06-16
Rated 5 out of 5 by from Well Done! The whole process is easy, clear, and fast. I felt very secure about my taxes. Will do it again next year.
Date published: 2021-06-16
Rated 3 out of 5 by from Dissatisfied customer After using TurboTax for 12 years, this year was a big disappointment. For the first time ever, my electronic return was rejected multiple times for the same issue, even though the data on Turbotax is accurate. After the IRS rejections, I could not get any assistance from TurboTax and the program gave no direction until several weeks after taxes were due. C'mon man!
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EXPERIENCE USING TURBOTAX Using TurboTax to file for the last 7 years has saved me a lot of money and headaches. I was walked through the whole process so I felt comfortable e-filing my return on my own.
Date published: 2021-06-16
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great program as always I have used TurboTax since it's beginning and never had a problem with my Federal or State return.
Date published: 2021-06-16
Rated 2 out of 5 by from TURBO TAX IS SLOW NOT VERY HELPFUL THIS YEAR . NOT GOOD took too long to get help was on hold several times. my mistake used the wrong w-2 2019 realize got my correct w-2 2020 was not able to complete my w-2 had not control number had to contact my Job Aveanna never used one. This delayed me for awhile. made me file late.
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax is AWESOME ! MS. ROBBIN was the BEST! My Tax professional Ms. Robbin was the ABSOLUTE BEST!!!! WOW!~! She was so very pleasant and waked me through the whole process with the most patience. She was professional and and answered all my questions and did not make me feel like I was a burden. She really was the best and made this whole experience very easy and pleasant.
Date published: 2021-06-16
Rated 5 out of 5 by from Could not be easier to file yourself The program was easy and Turbo Tax people were great.
Date published: 2021-06-16
Rated 5 out of 5 by from Well Done! The whole process is easy, clear, and fast. I felt very secure about my taxes. Will do it again next year.
Date published: 2021-06-16
Rated 3 out of 5 by from Dissatisfied customer After using TurboTax for 12 years, this year was a big disappointment. For the first time ever, my electronic return was rejected multiple times for the same issue, even though the data on Turbotax is accurate. After the IRS rejections, I could not get any assistance from TurboTax and the program gave no direction until several weeks after taxes were due. C'mon man!
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EXPERIENCE USING TURBOTAX Using TurboTax to file for the last 7 years has saved me a lot of money and headaches. I was walked through the whole process so I felt comfortable e-filing my return on my own.
Date published: 2021-06-16
Rated 4 out of 5 by from Turbo Tax is great update download problems All was very good getting taxes done, but update download took several attempts
Date published: 2021-06-16
Rated 3 out of 5 by from Buy and install software in 2021!! unbelievable!! User interface and experience is degrees apart compared to their own SAAS product.
Date published: 2021-06-16
Rated 5 out of 5 by from TurboTax is Cool TurboTax walked me through everything. I was able to get everything done.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 25