TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 2 out of 5 by
bfcoats2 from
Poor Depreciation of Listed Business Property
This program does not permit you flexibility with business property useful life when determining depreciation. It would not allow me to match my prior years' filings, which will force me to file a 1040X to fix what this program would not permit me to override. Even though an override function is available, using it would not permit me to efile my return. I am very disappointed in this product, and I fear that I will be audited now since my useful life is no longer consistent for my listed property. AVOID THE HOME AND BUSINESS SOFTWARE IF YOU HAVE LISTED BUSINESS PROPERTY!!
Date published: 2023-04-15
Rated 1 out of 5 by
BABABouy from
Won't use again
I have been a Turbo Tax customer for many years and understood how the program worked and could navigate it easily. The 2022 edition was poor at best. It didn't give me the customary leaderboard as i progressed with the amounts listed on the right. I also automatically assumed some deductions that I didn't have the chance to enter manually and it costs a lot more than previous years. If you look at my return it was a simple one and you charged more that a local CPA would have since it was so easy. Don't know if I will return next year but you can rest assured I will look at all the other programs on the market
Date published: 2023-04-15
Rated 5 out of 5 by
John454544433657 from
Love TurboTax
Easy, simple, they ask all the right questions, all I have to do is provide the numbers
Date published: 2023-04-15
Rated 4 out of 5 by
Frank125 from
After some confusion
Did well, especially when documents can be imported, did not like when I opted to upgrade and did not need it, had to start all over again.
Date published: 2023-04-15
Rated 5 out of 5 by
maggie9 from
Easy to use!
TurboTax makes filing my taxes so much easier. Easy to fill in all of the needed information, skip what doesn't apply to me, and review everything. Reasonable price as well. Definitely a great option especially if you don't have any unique tax situations.
Date published: 2023-04-15
Rated 5 out of 5 by
EDM1213 from
Have used for several years
We have used turbo tax for years. Easy to follow prompts. Used when children were living at home, and through their college years and my own college education.
Date published: 2023-04-15
Rated 5 out of 5 by
Harry Jr from
Turbo Tax Easy
Easy and fast. A piece of cake. Very quick and covered all aspects
Date published: 2023-04-15
Rated 5 out of 5 by
Big King from
Great
Very Smooth No issues. Will definitely use it next year.
Date published: 2023-04-15
Rated 1 out of 5 by
freedo from
Turbo Tax is too expensive!
They just keep raising the price yearly and constantly make pop ups wanting you to switch to premium. It's annoying, and the product can run smoother.
Date published: 2023-04-15
Rated 5 out of 5 by
TelaGram from
Prefer Turbo Tax over others
Turbo Tax's forms asked about additional expenses that the other service (not naming names) I was previously using did not. So, I still have to pay but a little less than the other service said I owed.
All TurboTax® Offerings Reviews - Page 2399
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
bfcoats2 from
Poor Depreciation of Listed Business Property
This program does not permit you flexibility with business property useful life when determining depreciation. It would not allow me to match my prior years' filings, which will force me to file a 1040X to fix what this program would not permit me to override. Even though an override function is available, using it would not permit me to efile my return. I am very disappointed in this product, and I fear that I will be audited now since my useful life is no longer consistent for my listed property. AVOID THE HOME AND BUSINESS SOFTWARE IF YOU HAVE LISTED BUSINESS PROPERTY!!
Date published: 2023-04-15
Rated 1 out of 5 by
BABABouy from
Won't use again
I have been a Turbo Tax customer for many years and understood how the program worked and could navigate it easily. The 2022 edition was poor at best. It didn't give me the customary leaderboard as i progressed with the amounts listed on the right. I also automatically assumed some deductions that I didn't have the chance to enter manually and it costs a lot more than previous years. If you look at my return it was a simple one and you charged more that a local CPA would have since it was so easy. Don't know if I will return next year but you can rest assured I will look at all the other programs on the market
Date published: 2023-04-15
Rated 5 out of 5 by
John454544433657 from
Love TurboTax
Easy, simple, they ask all the right questions, all I have to do is provide the numbers
Date published: 2023-04-15
Rated 4 out of 5 by
Frank125 from
After some confusion
Did well, especially when documents can be imported, did not like when I opted to upgrade and did not need it, had to start all over again.
Date published: 2023-04-15
Rated 5 out of 5 by
maggie9 from
Easy to use!
TurboTax makes filing my taxes so much easier. Easy to fill in all of the needed information, skip what doesn't apply to me, and review everything. Reasonable price as well. Definitely a great option especially if you don't have any unique tax situations.
Date published: 2023-04-15
Rated 5 out of 5 by
EDM1213 from
Have used for several years
We have used turbo tax for years. Easy to follow prompts. Used when children were living at home, and through their college years and my own college education.
Date published: 2023-04-15
Rated 5 out of 5 by
Harry Jr from
Turbo Tax Easy
Easy and fast. A piece of cake. Very quick and covered all aspects
Date published: 2023-04-15
Rated 5 out of 5 by
Big King from
Great
Very Smooth No issues. Will definitely use it next year.
Date published: 2023-04-15
Rated 1 out of 5 by
freedo from
Turbo Tax is too expensive!
They just keep raising the price yearly and constantly make pop ups wanting you to switch to premium. It's annoying, and the product can run smoother.
Date published: 2023-04-15
Rated 5 out of 5 by
TelaGram from
Prefer Turbo Tax over others
Turbo Tax's forms asked about additional expenses that the other service (not naming names) I was previously using did not. So, I still have to pay but a little less than the other service said I owed.
All TurboTax® Offerings Reviews - Page 2399
Date published: 2023-04-15