TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Fast and Efficient... I used TurboTax again this year as it allows me to complete our FIT and SIT quicky and efficiently. I especially like the auto uploading of input from the previous year... One comment/correction which I have noticed from others in the FAQ chats... Please correct and revise the way Misc Income (from a Form 1099-MISC) can be uploaded from a brokerage account for investment income without erroneously triggering a Business Income/Schedule C... Thank you...
Date published: 2023-04-16
Rated 5 out of 5 by from so easy so easy to use! i dreaded it for no reason! my wife always did the taxes but she's not my wife anymore.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AMAZING! I love the ease of Turbo Tax and the resources make you feel as though you have a tax expert right by your side to assist you.
Date published: 2023-04-16
Rated 5 out of 5 by from great When I got confused, and who isn't when filling out IRS forms, there was always someone to talk to who redirected me and got me back on the right path. I did this filing 2 days before the dead line and called four separate times and never waited more than 2 minutes to get someone to talk to.
Date published: 2023-04-16
Rated 3 out of 5 by from This may be my last time using TT When I first started using TT, I used to get a lot more information (as in worksheets). Now, I don't get to review/save any of that data. Yet, the price keeps increasing year after year, and this year it increased dramatically. Also, I used to not have to purchase the Premium version (years ago). Not much changed on my end though, as I've been doing the same stuff for at least 10 years (as a TT customer).
Date published: 2023-04-16
Rated 3 out of 5 by from Getting past the square footage sucked Getting past the home office review was infuriating. My home office was 220 sq feet, but I kept getting taken back there to because TurboTax thought 220 was more than 300. There was no way to get past it. I had to delete are rebuild the home office four times and then it finally passed the last review. Just frustrating
Date published: 2023-04-16
Rated 1 out of 5 by from FEES FEES FEES You charge a fee because I use my return to pay for my filing???? Trash
Date published: 2023-04-16
Rated 4 out of 5 by from Some difficulty in getting loaded I had to uninstall and reinstall but needed direction to do this from the help desk.
Date published: 2023-04-16
Rated 2 out of 5 by from Not good at finding errors IRS keeps kicking out my return and TurboTax has not been successful in pin pointing where the error is or how to correct it in my return, very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by from So Simple, So Fast TurboTax gets easier and easier every year. Thanks, TurboTax, for always improving the software and making the experience so simple and fast!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Fast and Efficient... I used TurboTax again this year as it allows me to complete our FIT and SIT quicky and efficiently. I especially like the auto uploading of input from the previous year... One comment/correction which I have noticed from others in the FAQ chats... Please correct and revise the way Misc Income (from a Form 1099-MISC) can be uploaded from a brokerage account for investment income without erroneously triggering a Business Income/Schedule C... Thank you...
Date published: 2023-04-16
Rated 5 out of 5 by from so easy so easy to use! i dreaded it for no reason! my wife always did the taxes but she's not my wife anymore.
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS AMAZING! I love the ease of Turbo Tax and the resources make you feel as though you have a tax expert right by your side to assist you.
Date published: 2023-04-16
Rated 5 out of 5 by from great When I got confused, and who isn't when filling out IRS forms, there was always someone to talk to who redirected me and got me back on the right path. I did this filing 2 days before the dead line and called four separate times and never waited more than 2 minutes to get someone to talk to.
Date published: 2023-04-16
Rated 3 out of 5 by from This may be my last time using TT When I first started using TT, I used to get a lot more information (as in worksheets). Now, I don't get to review/save any of that data. Yet, the price keeps increasing year after year, and this year it increased dramatically. Also, I used to not have to purchase the Premium version (years ago). Not much changed on my end though, as I've been doing the same stuff for at least 10 years (as a TT customer).
Date published: 2023-04-16
Rated 3 out of 5 by from Getting past the square footage sucked Getting past the home office review was infuriating. My home office was 220 sq feet, but I kept getting taken back there to because TurboTax thought 220 was more than 300. There was no way to get past it. I had to delete are rebuild the home office four times and then it finally passed the last review. Just frustrating
Date published: 2023-04-16
Rated 1 out of 5 by from FEES FEES FEES You charge a fee because I use my return to pay for my filing???? Trash
Date published: 2023-04-16
Rated 4 out of 5 by from Some difficulty in getting loaded I had to uninstall and reinstall but needed direction to do this from the help desk.
Date published: 2023-04-16
Rated 2 out of 5 by from Not good at finding errors IRS keeps kicking out my return and TurboTax has not been successful in pin pointing where the error is or how to correct it in my return, very frustrating.
Date published: 2023-04-16
Rated 5 out of 5 by from So Simple, So Fast TurboTax gets easier and easier every year. Thanks, TurboTax, for always improving the software and making the experience so simple and fast!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2399