TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Poor Depreciation of Listed Business Property This program does not permit you flexibility with business property useful life when determining depreciation. It would not allow me to match my prior years' filings, which will force me to file a 1040X to fix what this program would not permit me to override. Even though an override function is available, using it would not permit me to efile my return. I am very disappointed in this product, and I fear that I will be audited now since my useful life is no longer consistent for my listed property. AVOID THE HOME AND BUSINESS SOFTWARE IF YOU HAVE LISTED BUSINESS PROPERTY!!
Date published: 2023-04-15
Rated 1 out of 5 by from Won't use again I have been a Turbo Tax customer for many years and understood how the program worked and could navigate it easily. The 2022 edition was poor at best. It didn't give me the customary leaderboard as i progressed with the amounts listed on the right. I also automatically assumed some deductions that I didn't have the chance to enter manually and it costs a lot more than previous years. If you look at my return it was a simple one and you charged more that a local CPA would have since it was so easy. Don't know if I will return next year but you can rest assured I will look at all the other programs on the market
Date published: 2023-04-15
Rated 5 out of 5 by from Love TurboTax Easy, simple, they ask all the right questions, all I have to do is provide the numbers
Date published: 2023-04-15
Rated 4 out of 5 by from After some confusion Did well, especially when documents can be imported, did not like when I opted to upgrade and did not need it, had to start all over again.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use! TurboTax makes filing my taxes so much easier. Easy to fill in all of the needed information, skip what doesn't apply to me, and review everything. Reasonable price as well. Definitely a great option especially if you don't have any unique tax situations.
Date published: 2023-04-15
Rated 5 out of 5 by from Have used for several years We have used turbo tax for years. Easy to follow prompts. Used when children were living at home, and through their college years and my own college education.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Easy Easy and fast. A piece of cake. Very quick and covered all aspects
Date published: 2023-04-15
Rated 5 out of 5 by from Great Very Smooth No issues. Will definitely use it next year.
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax is too expensive! They just keep raising the price yearly and constantly make pop ups wanting you to switch to premium. It's annoying, and the product can run smoother.
Date published: 2023-04-15
Rated 5 out of 5 by from Prefer Turbo Tax over others Turbo Tax's forms asked about additional expenses that the other service (not naming names) I was previously using did not. So, I still have to pay but a little less than the other service said I owed.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2399
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Poor Depreciation of Listed Business Property This program does not permit you flexibility with business property useful life when determining depreciation. It would not allow me to match my prior years' filings, which will force me to file a 1040X to fix what this program would not permit me to override. Even though an override function is available, using it would not permit me to efile my return. I am very disappointed in this product, and I fear that I will be audited now since my useful life is no longer consistent for my listed property. AVOID THE HOME AND BUSINESS SOFTWARE IF YOU HAVE LISTED BUSINESS PROPERTY!!
Date published: 2023-04-15
Rated 1 out of 5 by from Won't use again I have been a Turbo Tax customer for many years and understood how the program worked and could navigate it easily. The 2022 edition was poor at best. It didn't give me the customary leaderboard as i progressed with the amounts listed on the right. I also automatically assumed some deductions that I didn't have the chance to enter manually and it costs a lot more than previous years. If you look at my return it was a simple one and you charged more that a local CPA would have since it was so easy. Don't know if I will return next year but you can rest assured I will look at all the other programs on the market
Date published: 2023-04-15
Rated 5 out of 5 by from Love TurboTax Easy, simple, they ask all the right questions, all I have to do is provide the numbers
Date published: 2023-04-15
Rated 4 out of 5 by from After some confusion Did well, especially when documents can be imported, did not like when I opted to upgrade and did not need it, had to start all over again.
Date published: 2023-04-15
Rated 5 out of 5 by from Easy to use! TurboTax makes filing my taxes so much easier. Easy to fill in all of the needed information, skip what doesn't apply to me, and review everything. Reasonable price as well. Definitely a great option especially if you don't have any unique tax situations.
Date published: 2023-04-15
Rated 5 out of 5 by from Have used for several years We have used turbo tax for years. Easy to follow prompts. Used when children were living at home, and through their college years and my own college education.
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax Easy Easy and fast. A piece of cake. Very quick and covered all aspects
Date published: 2023-04-15
Rated 5 out of 5 by from Great Very Smooth No issues. Will definitely use it next year.
Date published: 2023-04-15
Rated 1 out of 5 by from Turbo Tax is too expensive! They just keep raising the price yearly and constantly make pop ups wanting you to switch to premium. It's annoying, and the product can run smoother.
Date published: 2023-04-15
Rated 5 out of 5 by from Prefer Turbo Tax over others Turbo Tax's forms asked about additional expenses that the other service (not naming names) I was previously using did not. So, I still have to pay but a little less than the other service said I owed.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2399