TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Rod in GR from
Turbo Tax is wonderful
I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by
Jean B22 from
Issues for Mac version of TT
Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
SEJOH from
TurboTax is preferred
This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by
Husky00 from
Exellent
Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by
AJB44 from
Turbo Tax was easy to use!
It was very helpful, communicative, and I liked having it set up step by step.
Date published: 2023-04-15
Rated 1 out of 5 by
000000000000000000000000 from
Expensive
I wanted to file for free but was unable to change off deluxe. Pretty sad you charge so much for something that is mandated by law.
Date published: 2023-04-15
Rated 5 out of 5 by
Landlord01 from
TurboTax makes my life so much easier!
I had suspiscions that I had made an error. When I contacted for Live Help, Marzell was absolutely amazing in helping me fix my error and getting me back on track.
Date published: 2023-04-15
Rated 5 out of 5 by
tech rider from
TurboTax is a Real Help
Your product gave me seamless, step-by-step guidance and handled all the necessary calculations. What more could anyone want for this purpose?
Date published: 2023-04-15
Rated 5 out of 5 by
GRhu from
TurboTax was stress free and really helped me file
TurboTax really helped me in a stress free and timely fasion. I would recommend it 10 out of 10 times
Date published: 2023-04-15
Rated 5 out of 5 by
Purplebron from
Turbo Tax is Brilliant
i am so happy with how easy it is to complete my taxes this way. you provide the information and they do the hard part the calculations. I had a challenge last year and the audit team looked things over and it was a simple fix to get it sorted I appreciate Turbo Tax
All TurboTax® Offerings Reviews - Page 2372
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Rod in GR from
Turbo Tax is wonderful
I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by
Jean B22 from
Issues for Mac version of TT
Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
SEJOH from
TurboTax is preferred
This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by
Husky00 from
Exellent
Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by
AJB44 from
Turbo Tax was easy to use!
It was very helpful, communicative, and I liked having it set up step by step.
Date published: 2023-04-15
Rated 1 out of 5 by
000000000000000000000000 from
Expensive
I wanted to file for free but was unable to change off deluxe. Pretty sad you charge so much for something that is mandated by law.
Date published: 2023-04-15
Rated 5 out of 5 by
Landlord01 from
TurboTax makes my life so much easier!
I had suspiscions that I had made an error. When I contacted for Live Help, Marzell was absolutely amazing in helping me fix my error and getting me back on track.
Date published: 2023-04-15
Rated 5 out of 5 by
tech rider from
TurboTax is a Real Help
Your product gave me seamless, step-by-step guidance and handled all the necessary calculations. What more could anyone want for this purpose?
Date published: 2023-04-15
Rated 5 out of 5 by
GRhu from
TurboTax was stress free and really helped me file
TurboTax really helped me in a stress free and timely fasion. I would recommend it 10 out of 10 times
Date published: 2023-04-15
Rated 5 out of 5 by
Purplebron from
Turbo Tax is Brilliant
i am so happy with how easy it is to complete my taxes this way. you provide the information and they do the hard part the calculations. I had a challenge last year and the audit team looked things over and it was a simple fix to get it sorted I appreciate Turbo Tax
All TurboTax® Offerings Reviews - Page 2372
Date published: 2023-04-15