TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Turbo Tax is wonderful I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by from Issues for Mac version of TT Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is preferred This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by from Exellent Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax was easy to use! It was very helpful, communicative, and I liked having it set up step by step.
Date published: 2023-04-15
Rated 1 out of 5 by from Expensive I wanted to file for free but was unable to change off deluxe. Pretty sad you charge so much for something that is mandated by law.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax makes my life so much easier! I had suspiscions that I had made an error. When I contacted for Live Help, Marzell was absolutely amazing in helping me fix my error and getting me back on track.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is a Real Help Your product gave me seamless, step-by-step guidance and handled all the necessary calculations. What more could anyone want for this purpose?
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax was stress free and really helped me file TurboTax really helped me in a stress free and timely fasion. I would recommend it 10 out of 10 times
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Brilliant i am so happy with how easy it is to complete my taxes this way. you provide the information and they do the hard part the calculations. I had a challenge last year and the audit team looked things over and it was a simple fix to get it sorted I appreciate Turbo Tax
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2372
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is wonderful I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by from Issues for Mac version of TT Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is preferred This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by from Exellent Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax was easy to use! It was very helpful, communicative, and I liked having it set up step by step.
Date published: 2023-04-15
Rated 1 out of 5 by from Expensive I wanted to file for free but was unable to change off deluxe. Pretty sad you charge so much for something that is mandated by law.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax makes my life so much easier! I had suspiscions that I had made an error. When I contacted for Live Help, Marzell was absolutely amazing in helping me fix my error and getting me back on track.
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax is a Real Help Your product gave me seamless, step-by-step guidance and handled all the necessary calculations. What more could anyone want for this purpose?
Date published: 2023-04-15
Rated 5 out of 5 by from TurboTax was stress free and really helped me file TurboTax really helped me in a stress free and timely fasion. I would recommend it 10 out of 10 times
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax is Brilliant i am so happy with how easy it is to complete my taxes this way. you provide the information and they do the hard part the calculations. I had a challenge last year and the audit team looked things over and it was a simple fix to get it sorted I appreciate Turbo Tax
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2372