TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Best Tax Expert Ever Turbo Tax is so efficient & thorough. I love Turbo Tax.. Forget dealing with difficult Tax Consultants, I do Taxes my way. Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by from 2022 Federal and State Taxes It took about 70 minutes to input information, I waited over 2.5 hours to get a 6 digit code that never came. I tried the "talk box" to no avail. Said someone would call, never happened. Very frustrating and time consuming.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax does a great job but can be improved TurboTax is a life saver when completing your taxes. TurboTax software can still be improved to make it easier to navigate filing for "Self Employed" workers. TurboTax could better explain how "Self Employed" individuals are classified in our tax code instead of having to dig for it and rely on answers from the public forums.
Date published: 2023-04-15
Rated 1 out of 5 by from new portal lacks been a TT user for decades. now window based portal (instead of disc software) is terrible. first submission was rejected for info that was on the forms (info on my child) and the help to fix process did nothing to help fix. absolutely hate this new system
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax 2022 Quick, accurate and easy to file. very efficient year over year file transfer
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is wonderful I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by from Issues for Mac version of TT Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is preferred This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by from Exellent Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax was easy to use! It was very helpful, communicative, and I liked having it set up step by step.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2361
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Tax Expert Ever Turbo Tax is so efficient & thorough. I love Turbo Tax.. Forget dealing with difficult Tax Consultants, I do Taxes my way. Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by from 2022 Federal and State Taxes It took about 70 minutes to input information, I waited over 2.5 hours to get a 6 digit code that never came. I tried the "talk box" to no avail. Said someone would call, never happened. Very frustrating and time consuming.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax does a great job but can be improved TurboTax is a life saver when completing your taxes. TurboTax software can still be improved to make it easier to navigate filing for "Self Employed" workers. TurboTax could better explain how "Self Employed" individuals are classified in our tax code instead of having to dig for it and rely on answers from the public forums.
Date published: 2023-04-15
Rated 1 out of 5 by from new portal lacks been a TT user for decades. now window based portal (instead of disc software) is terrible. first submission was rejected for info that was on the forms (info on my child) and the help to fix process did nothing to help fix. absolutely hate this new system
Date published: 2023-04-15
Rated 5 out of 5 by from Turbo Tax 2022 Quick, accurate and easy to file. very efficient year over year file transfer
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax is wonderful I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by from Issues for Mac version of TT Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by from TurboTax is preferred This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by from Exellent Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by from Turbo Tax was easy to use! It was very helpful, communicative, and I liked having it set up step by step.
Date published: 2023-04-15
All TurboTax® Offerings Reviews - Page 2361