TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
lildebhunter from
Best Tax Expert Ever
Turbo Tax is so efficient & thorough. I love Turbo Tax.. Forget dealing with difficult Tax Consultants, I do Taxes my way. Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by
dsdsds from
2022 Federal and State Taxes
It took about 70 minutes to input information, I waited over 2.5 hours to get a 6 digit code that never came. I tried the "talk box" to no avail. Said someone would call, never happened. Very frustrating and time consuming.
Date published: 2023-04-15
Rated 4 out of 5 by
Clay V from
TurboTax does a great job but can be improved
TurboTax is a life saver when completing your taxes. TurboTax software can still be improved to make it easier to navigate filing for "Self Employed" workers. TurboTax could better explain how "Self Employed" individuals are classified in our tax code instead of having to dig for it and rely on answers from the public forums.
Date published: 2023-04-15
Rated 1 out of 5 by
TJUH from
new portal lacks
been a TT user for decades. now window based portal (instead of disc software) is terrible. first submission was rejected for info that was on the forms (info on my child) and the help to fix process did nothing to help fix. absolutely hate this new system
Date published: 2023-04-15
Rated 5 out of 5 by
Nicol4 from
Turbo Tax 2022
Quick, accurate and easy to file. very efficient year over year file transfer
Date published: 2023-04-15
Rated 4 out of 5 by
Rod in GR from
Turbo Tax is wonderful
I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by
Jean B22 from
Issues for Mac version of TT
Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
SEJOH from
TurboTax is preferred
This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by
Husky00 from
Exellent
Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by
AJB44 from
Turbo Tax was easy to use!
It was very helpful, communicative, and I liked having it set up step by step.
All TurboTax® Offerings Reviews - Page 2361
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
lildebhunter from
Best Tax Expert Ever
Turbo Tax is so efficient & thorough. I love Turbo Tax.. Forget dealing with difficult Tax Consultants, I do Taxes my way. Turbo Tax
Date published: 2023-04-15
Rated 1 out of 5 by
dsdsds from
2022 Federal and State Taxes
It took about 70 minutes to input information, I waited over 2.5 hours to get a 6 digit code that never came. I tried the "talk box" to no avail. Said someone would call, never happened. Very frustrating and time consuming.
Date published: 2023-04-15
Rated 4 out of 5 by
Clay V from
TurboTax does a great job but can be improved
TurboTax is a life saver when completing your taxes. TurboTax software can still be improved to make it easier to navigate filing for "Self Employed" workers. TurboTax could better explain how "Self Employed" individuals are classified in our tax code instead of having to dig for it and rely on answers from the public forums.
Date published: 2023-04-15
Rated 1 out of 5 by
TJUH from
new portal lacks
been a TT user for decades. now window based portal (instead of disc software) is terrible. first submission was rejected for info that was on the forms (info on my child) and the help to fix process did nothing to help fix. absolutely hate this new system
Date published: 2023-04-15
Rated 5 out of 5 by
Nicol4 from
Turbo Tax 2022
Quick, accurate and easy to file. very efficient year over year file transfer
Date published: 2023-04-15
Rated 4 out of 5 by
Rod in GR from
Turbo Tax is wonderful
I love your software, but I always have a difficult time getting signed into Intuit to make my payment. Why don't you provide an email with instructions for setting up a password. I think I used characters that would not work.
Date published: 2023-04-15
Rated 3 out of 5 by
Jean B22 from
Issues for Mac version of TT
Technical glitches with saving and with filing were frustrating. Almost a hour on the phone to come up with a fix for saving. Took several efforts to file. Updating fixed this error. The technical support person was wonderfully patient and committed to finding a workaround solution. I hope Turbotax 23 will be able to find the file for 2022.
Date published: 2023-04-15
Rated 4 out of 5 by
SEJOH from
TurboTax is preferred
This is my first year using TurboTax. I used Credit Karma the last 2-3 years. It was easy to use, TurboTax explained in great detail all of my options and was simple to use. I will reportback next year if things have changed, but so far, so good.
Date published: 2023-04-15
Rated 5 out of 5 by
Husky00 from
Exellent
Excellent way to file, live support and very simple step by step instructions.
Date published: 2023-04-15
Rated 4 out of 5 by
AJB44 from
Turbo Tax was easy to use!
It was very helpful, communicative, and I liked having it set up step by step.
All TurboTax® Offerings Reviews - Page 2361
Date published: 2023-04-15