TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
JMDavis1 from
Excellent service
Keeps getting better. When I wasn't sure about filing a certain document that didn't appear in the main walk through, I simply entered the name in the help tab and the link appeared. Simple click brought me right to the page to complete the form.
Date published: 2023-04-15
Rated 3 out of 5 by
Noel JR from
Schedule H a Challenge for Illinois Filers
Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by
MichaelND from
So easy and reliable to use
Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by
NateTXfromPgh from
My 9th year using TurboTax - makes it so easy!!!
TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by
dk503 from
TurboTax is great - easy to use
Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
Date published: 2023-04-15
Rated 4 out of 5 by
Mugabu from
Great product
3rd year using turbotax. Overall makes a complicated process fairly straightforward. Used live help this year and got someone knowledgeable and pleasant with no wait time whatsoever, at the last minute too.
Date published: 2023-04-15
Rated 5 out of 5 by
EL TIMBO from
TurboTax ROCKS!!!
Wish I had dropped my CPA years ago! TurboTax makes it Easy Peasy!!!
Date published: 2023-04-15
Rated 5 out of 5 by
Mariama0709 from
I just love turbo tax
Very convenient and helpful I was able to get my taxes done with no rush
Date published: 2023-04-15
Rated 4 out of 5 by
sillyquestion from
fairly simple
Went pretty well. The format was simple and easy to follow, but the pricing info page was a little confusing and not sure it got registered properly. Sometimes you dont know if you did the selections correctly until its moved on to the next step and you cant always go back.
Date published: 2023-04-15
Rated 5 out of 5 by
JMEChicago from
So Easy!
Multiple years using this online product...so easy to use!
All TurboTax® Offerings Reviews - Page 2343
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
JMDavis1 from
Excellent service
Keeps getting better. When I wasn't sure about filing a certain document that didn't appear in the main walk through, I simply entered the name in the help tab and the link appeared. Simple click brought me right to the page to complete the form.
Date published: 2023-04-15
Rated 3 out of 5 by
Noel JR from
Schedule H a Challenge for Illinois Filers
Did the error check over and over and was advised that everything was OK but the e-filing was rejected time and time again for Schedule H. I was not able to find an answer anywhere on TurboTax. Finally, I deleted the Schedule and started it from the beginning. Yes, it was accepted. PS I have been using TurboTax for decades.
Date published: 2023-04-15
Rated 5 out of 5 by
MichaelND from
So easy and reliable to use
Love the easy prompts and navigation. Don't know why I did my taxes for so long myself.
Date published: 2023-04-15
Rated 5 out of 5 by
NateTXfromPgh from
My 9th year using TurboTax - makes it so easy!!!
TurboTax makes filing easy: the software takes you through the process step by step. It is also easy to save what you've done and take a break and then return where you left off.
Date published: 2023-04-15
Rated 5 out of 5 by
dk503 from
TurboTax is great - easy to use
Been a customer for a number of years. Love the way you can start, stop, continue...and get explanations. Taxes have gotten more complex over the years, but always confident.
Date published: 2023-04-15
Rated 4 out of 5 by
Mugabu from
Great product
3rd year using turbotax. Overall makes a complicated process fairly straightforward. Used live help this year and got someone knowledgeable and pleasant with no wait time whatsoever, at the last minute too.
Date published: 2023-04-15
Rated 5 out of 5 by
EL TIMBO from
TurboTax ROCKS!!!
Wish I had dropped my CPA years ago! TurboTax makes it Easy Peasy!!!
Date published: 2023-04-15
Rated 5 out of 5 by
Mariama0709 from
I just love turbo tax
Very convenient and helpful I was able to get my taxes done with no rush
Date published: 2023-04-15
Rated 4 out of 5 by
sillyquestion from
fairly simple
Went pretty well. The format was simple and easy to follow, but the pricing info page was a little confusing and not sure it got registered properly. Sometimes you dont know if you did the selections correctly until its moved on to the next step and you cant always go back.
Date published: 2023-04-15
Rated 5 out of 5 by
JMEChicago from
So Easy!
Multiple years using this online product...so easy to use!
All TurboTax® Offerings Reviews - Page 2343
Date published: 2023-04-15