TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
jessiejay23 from
high recommend
ive used turbotax for years! its simple and easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by
udubfan818 from
Made it easy to file in 2022 Despite Life Changes
We had a busy 2022... A retirement, sale of an inherited property, college expenses, major house remodeling, solar system addition and a new car. But, filing with Turbo Tax made it all straightforward and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by
Nick Forever from
Perfect
Very easy to use. Thank you. It was a quick process.
Date published: 2023-04-15
Rated 5 out of 5 by
feverz from
easy
makes something that is not pleasant easy. will use again.
Date published: 2023-04-15
Rated 5 out of 5 by
CBas65 from
Turbo Tax is AWESOME!!!
Filing my Federal & State Income Tax went smoothly as it did with last year's filing!
Date published: 2023-04-15
Rated 5 out of 5 by
RobJen87 from
Turbo Tax takes care of all my needs!
I had to ask several questions, and got great answers! Thank you!
Date published: 2023-04-15
Rated 2 out of 5 by
FranTN from
Disappointing this year
Although I have always been a supported and avid fan of Turbotax for years, the program appears to be less user-friendly than when it all began years ago. It is overcomplicated, lacks clarity, and flags items that are not actual errors (some without an explanation of what the form is about). I have used it for 8 years...I noticed a shift in the last couple of years, but this year was truly disappointing. PLEASE take it back to how it used to be-USER/TAXPAYER FRIENDLY.
Date published: 2023-04-15
Rated 5 out of 5 by
Stéfan88 from
Great service
Several times I was stuck and I using the chat I could talked to real people who walked me through the difficult part of my returns. I'm very grateful.
Date published: 2023-04-15
Rated 4 out of 5 by
Margaret L from
Turbo Tax was good as usual, with a slight problem
I will be calling the support center ...but after around April 6th, I was unable to update TurboTax with the latest updates. I have it on my PC having downloaded it in Dec 2022 and updated thereafter several times
Date published: 2023-04-15
Rated 5 out of 5 by
GwynJ from
Great service
I like how the filing process is quick and easy. It also alerts you if there are errors, which is helpful!
All TurboTax® Offerings Reviews - Page 2328
Date published: 2023-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
jessiejay23 from
high recommend
ive used turbotax for years! its simple and easy to use.
Date published: 2023-04-15
Rated 5 out of 5 by
udubfan818 from
Made it easy to file in 2022 Despite Life Changes
We had a busy 2022... A retirement, sale of an inherited property, college expenses, major house remodeling, solar system addition and a new car. But, filing with Turbo Tax made it all straightforward and easy to understand!
Date published: 2023-04-15
Rated 5 out of 5 by
Nick Forever from
Perfect
Very easy to use. Thank you. It was a quick process.
Date published: 2023-04-15
Rated 5 out of 5 by
feverz from
easy
makes something that is not pleasant easy. will use again.
Date published: 2023-04-15
Rated 5 out of 5 by
CBas65 from
Turbo Tax is AWESOME!!!
Filing my Federal & State Income Tax went smoothly as it did with last year's filing!
Date published: 2023-04-15
Rated 5 out of 5 by
RobJen87 from
Turbo Tax takes care of all my needs!
I had to ask several questions, and got great answers! Thank you!
Date published: 2023-04-15
Rated 2 out of 5 by
FranTN from
Disappointing this year
Although I have always been a supported and avid fan of Turbotax for years, the program appears to be less user-friendly than when it all began years ago. It is overcomplicated, lacks clarity, and flags items that are not actual errors (some without an explanation of what the form is about). I have used it for 8 years...I noticed a shift in the last couple of years, but this year was truly disappointing. PLEASE take it back to how it used to be-USER/TAXPAYER FRIENDLY.
Date published: 2023-04-15
Rated 5 out of 5 by
Stéfan88 from
Great service
Several times I was stuck and I using the chat I could talked to real people who walked me through the difficult part of my returns. I'm very grateful.
Date published: 2023-04-15
Rated 4 out of 5 by
Margaret L from
Turbo Tax was good as usual, with a slight problem
I will be calling the support center ...but after around April 6th, I was unable to update TurboTax with the latest updates. I have it on my PC having downloaded it in Dec 2022 and updated thereafter several times
Date published: 2023-04-15
Rated 5 out of 5 by
GwynJ from
Great service
I like how the filing process is quick and easy. It also alerts you if there are errors, which is helpful!
All TurboTax® Offerings Reviews - Page 2328
Date published: 2023-04-15