TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Rescued By TurboTax We were very unfortunate to have missed the dead-line to submit our IRA contributions. Therefore, I needed to amend my return (Creating a huge loss for us). The fact I could so simply correct and submit the 1040-X, all with Turbo Tax's help within 10 minutes (ALL printed, paid back, submitted, DONE) was FANTASTIC! This made for a very BAD day, go so much easier!
Date published: 2023-04-25
Rated 5 out of 5 by from Best tax service ever! Great! I used to file with H&R Block and wished I tried Turbo Tax sooner, love it!!!
Date published: 2023-04-25
Rated 1 out of 5 by from What a H*U*G*E disappointment I've used TurboTax for well over 25 years. But this time. . .OMG. Terrible experience without real help. I needed to amend a prior year's return for a residential rental. OMG. After speaking with and screen sharing with 5 different Turbo specialists. . .we ALL were convinced that there are numerous math-based errors that simply could NOT be rationally explained.
Date published: 2023-04-25
Rated 1 out of 5 by from Turbo Tax has never let me down for over 15 years For years I did our taxes using TurboTax. This year I decided to have a tax expert with TurboTax complete my taxes on my behalf. Leah was a treat as she was knowledgeable, professional, friendly and a joy to work with. Keep up the excellent work TurboTax!
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax Way to Go ! I have been using turbo Tax for almost 10yrs now and I just love it. It simple and easy to use.
Date published: 2023-04-25
Rated 5 out of 5 by from Great support and easy to use. Very professional and courteous. Answers question in a very concise manner.
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo Tax is easy to use! I made a couple of mistakes on my return. It was easy to use Turbo tax to amend my return but I couldn't get the return to save and transmit. A Turbo Tax live expert helped me trouble shoot the situation and quickly resolved my issue.
Date published: 2023-04-25
Rated 5 out of 5 by from awesome easy ,,,simple and cost effective step by step help great,,,great system and help, very easy
Date published: 2023-04-25
Rated 5 out of 5 by from Easy to use! I’ve only filed twice and each time I’ve had to walk myself through the process so having a system that can help navigate me through the process is extremely helpful!
Date published: 2023-04-25
Rated 5 out of 5 by from Good Very good very helpful very fast and very adequate
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 233
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Rescued By TurboTax We were very unfortunate to have missed the dead-line to submit our IRA contributions. Therefore, I needed to amend my return (Creating a huge loss for us). The fact I could so simply correct and submit the 1040-X, all with Turbo Tax's help within 10 minutes (ALL printed, paid back, submitted, DONE) was FANTASTIC! This made for a very BAD day, go so much easier!
Date published: 2023-04-25
Rated 5 out of 5 by from Best tax service ever! Great! I used to file with H&R Block and wished I tried Turbo Tax sooner, love it!!!
Date published: 2023-04-25
Rated 1 out of 5 by from What a H*U*G*E disappointment I've used TurboTax for well over 25 years. But this time. . .OMG. Terrible experience without real help. I needed to amend a prior year's return for a residential rental. OMG. After speaking with and screen sharing with 5 different Turbo specialists. . .we ALL were convinced that there are numerous math-based errors that simply could NOT be rationally explained.
Date published: 2023-04-25
Rated 1 out of 5 by from Turbo Tax has never let me down for over 15 years For years I did our taxes using TurboTax. This year I decided to have a tax expert with TurboTax complete my taxes on my behalf. Leah was a treat as she was knowledgeable, professional, friendly and a joy to work with. Keep up the excellent work TurboTax!
Date published: 2023-04-25
Rated 5 out of 5 by from TurboTax Way to Go ! I have been using turbo Tax for almost 10yrs now and I just love it. It simple and easy to use.
Date published: 2023-04-25
Rated 5 out of 5 by from Great support and easy to use. Very professional and courteous. Answers question in a very concise manner.
Date published: 2023-04-25
Rated 5 out of 5 by from Turbo Tax is easy to use! I made a couple of mistakes on my return. It was easy to use Turbo tax to amend my return but I couldn't get the return to save and transmit. A Turbo Tax live expert helped me trouble shoot the situation and quickly resolved my issue.
Date published: 2023-04-25
Rated 5 out of 5 by from awesome easy ,,,simple and cost effective step by step help great,,,great system and help, very easy
Date published: 2023-04-25
Rated 5 out of 5 by from Easy to use! I’ve only filed twice and each time I’ve had to walk myself through the process so having a system that can help navigate me through the process is extremely helpful!
Date published: 2023-04-25
Rated 5 out of 5 by from Good Very good very helpful very fast and very adequate
Date published: 2023-04-25
All TurboTax® Offerings Reviews - Page 233