TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

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Rated 5 out of 5 by from Simple and interactive -- price keeps changing tho So grateful for TurboTax. Doing your taxes is a long, stressful process. The interactive features help. The "?" feature when I am confused helps. Breaking the different sections into manageable chunks helps. I am starting to become a bit skeptical of the prices though, and the constant confusing "up-sell" pages are getting a bit tiresome. I remember using TurboTax before that stuff existed. But for now, its not enough to make me switch to anyone else. Been using TurboTax for over a decade now and I'm pleased.
Date published: 2023-04-16
Rated 1 out of 5 by from Too expensive for problems I shouldn’t be getting a denial of my return considering what this is costing
Date published: 2023-04-16
Rated 1 out of 5 by from MORE COPLICATED AND TRICKY EVERY YEAR hidden fees on the very end. typing issues. have been using deluxe for 15 years. always the same credits and incomes but it is not what it was.
Date published: 2023-04-16
Rated 2 out of 5 by from processing fee, disgusting I am thoroughly disgusted with Turbo tax processing fee..... thoroughly disgusted.
Date published: 2023-04-16
Rated 5 out of 5 by from I've used Turbo Tax for over 30 years. Turbo Tax is fairly easy and very comprehensive with succinct, helpful tax information. Walking me through the process makes filing taxes as painless as it gets. And I used to work for a company and helped write tax software. I could've used theirs free, but I still bought Turbo Tax.
Date published: 2023-04-16
Rated 2 out of 5 by from Removing the audit fee in order to file Struggling to remove the audit fee in order to file is very annoying
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Very good concept. Easy to understand. very user friendly!
Date published: 2023-04-16
Rated 5 out of 5 by from All I can say is WOW1 It was a great experience. I am 64, recently divorced and this was my first time filing on my own, and it was terrific! It took me a day to do it all but it was a pleasant day and I learned a lot about my own finances. The program thought of everything and of course was so quick! I was the slow element in the enterprise but that was because I was learning so much. Thank you!!!!
Date published: 2023-04-16
Rated 2 out of 5 by from Not backwards compatible - can't read old returns Needed to review info from last year - Good thing that I saved the 2021 installer to the external HDD because all 2022 would do was import for use with current return.As it is, the info I needed was not available - good thing I put it into a separate note pad file and kept that too.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax problems Last year what Turbo Tax submitted was wrong. No refund and IRS came back that I owed over $700. And as before, this year it said it would cost me $89 and then it cost me $119 plus tax$129. Why do you do this! I’m done using TT
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2263
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple and interactive -- price keeps changing tho So grateful for TurboTax. Doing your taxes is a long, stressful process. The interactive features help. The "?" feature when I am confused helps. Breaking the different sections into manageable chunks helps. I am starting to become a bit skeptical of the prices though, and the constant confusing "up-sell" pages are getting a bit tiresome. I remember using TurboTax before that stuff existed. But for now, its not enough to make me switch to anyone else. Been using TurboTax for over a decade now and I'm pleased.
Date published: 2023-04-16
Rated 1 out of 5 by from Too expensive for problems I shouldn’t be getting a denial of my return considering what this is costing
Date published: 2023-04-16
Rated 1 out of 5 by from MORE COPLICATED AND TRICKY EVERY YEAR hidden fees on the very end. typing issues. have been using deluxe for 15 years. always the same credits and incomes but it is not what it was.
Date published: 2023-04-16
Rated 2 out of 5 by from processing fee, disgusting I am thoroughly disgusted with Turbo tax processing fee..... thoroughly disgusted.
Date published: 2023-04-16
Rated 5 out of 5 by from I've used Turbo Tax for over 30 years. Turbo Tax is fairly easy and very comprehensive with succinct, helpful tax information. Walking me through the process makes filing taxes as painless as it gets. And I used to work for a company and helped write tax software. I could've used theirs free, but I still bought Turbo Tax.
Date published: 2023-04-16
Rated 2 out of 5 by from Removing the audit fee in order to file Struggling to remove the audit fee in order to file is very annoying
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Very good concept. Easy to understand. very user friendly!
Date published: 2023-04-16
Rated 5 out of 5 by from All I can say is WOW1 It was a great experience. I am 64, recently divorced and this was my first time filing on my own, and it was terrific! It took me a day to do it all but it was a pleasant day and I learned a lot about my own finances. The program thought of everything and of course was so quick! I was the slow element in the enterprise but that was because I was learning so much. Thank you!!!!
Date published: 2023-04-16
Rated 2 out of 5 by from Not backwards compatible - can't read old returns Needed to review info from last year - Good thing that I saved the 2021 installer to the external HDD because all 2022 would do was import for use with current return.As it is, the info I needed was not available - good thing I put it into a separate note pad file and kept that too.
Date published: 2023-04-16
Rated 1 out of 5 by from Turbo Tax problems Last year what Turbo Tax submitted was wrong. No refund and IRS came back that I owed over $700. And as before, this year it said it would cost me $89 and then it cost me $119 plus tax$129. Why do you do this! I’m done using TT
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2263