TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank You I've had really confusing experiences with Turbo Tax in the past. My experience this time was much easier. It's a little drawn out and it's frustrating when you don't know the right bix to check. Overall it was a very good experience this year!
Date published: 2023-04-16
Rated 5 out of 5 by from Yay! Turbo Tax Easy to understand. I was able to see last years figures side by side so that made it super easy.
Date published: 2023-04-16
Rated 1 out of 5 by from You Suck Charging 120 for me to basically file my own taxes is ridiculous and then charing another 40 for paying that with my federal return is more ridiculous
Date published: 2023-04-16
Rated 4 out of 5 by from Easy enough but...... Easy process, but the fees are getting a bit ridiculous.
Date published: 2023-04-16
Rated 5 out of 5 by from Full time W2 and part time business owner This experience was amazing. I typically see a CPA as I was afraid your product would not be dynamic enough. I was blown away at how you found all the deductions from my business bank account. This service was cheaper than my CPA and you found more deductions. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use! Have used TT since it was first released. I rate it high on ease of use, particularly moving data from year to year. Easy to use the support features if you encounter a tough situation.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax was good, but has W-2 reading error. Data input was user-friendly. Scanning & uploading documents was very easy. However, the document reader program has errors; it mixed up the data in boxes 12 & 14 of my W-2, causing major $ error & lot of hours to find & fix error.
Date published: 2023-04-16
Rated 5 out of 5 by from User Friendly and Straight Forward Very well-organized tax filing system with helpful information all along the way. I hate filing taxes but this system makes it easy to file. Kathleen helped me with some errors I had made and provided very helpful information to complete the filing.
Date published: 2023-04-16
Rated 2 out of 5 by from Easy, but Expensive The experience is very easy and user friendly. However, the cost to file is ludicrous when compared to yearly income.
Date published: 2023-04-16
Rated 1 out of 5 by from We're Having Trouble Printing Your Return I paid $247 for: We're Having Trouble Printing Your Return Sorry for the inconvenience, but TurboTax is experiencing a temporary problem printing returns. We're working on the problem and expect to have it fixed shortly. Please try again in a few moments. == That is unacceptable.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2244
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank You I've had really confusing experiences with Turbo Tax in the past. My experience this time was much easier. It's a little drawn out and it's frustrating when you don't know the right bix to check. Overall it was a very good experience this year!
Date published: 2023-04-16
Rated 5 out of 5 by from Yay! Turbo Tax Easy to understand. I was able to see last years figures side by side so that made it super easy.
Date published: 2023-04-16
Rated 1 out of 5 by from You Suck Charging 120 for me to basically file my own taxes is ridiculous and then charing another 40 for paying that with my federal return is more ridiculous
Date published: 2023-04-16
Rated 4 out of 5 by from Easy enough but...... Easy process, but the fees are getting a bit ridiculous.
Date published: 2023-04-16
Rated 5 out of 5 by from Full time W2 and part time business owner This experience was amazing. I typically see a CPA as I was afraid your product would not be dynamic enough. I was blown away at how you found all the deductions from my business bank account. This service was cheaper than my CPA and you found more deductions. Thank you.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to Use! Have used TT since it was first released. I rate it high on ease of use, particularly moving data from year to year. Easy to use the support features if you encounter a tough situation.
Date published: 2023-04-16
Rated 3 out of 5 by from TurboTax was good, but has W-2 reading error. Data input was user-friendly. Scanning & uploading documents was very easy. However, the document reader program has errors; it mixed up the data in boxes 12 & 14 of my W-2, causing major $ error & lot of hours to find & fix error.
Date published: 2023-04-16
Rated 5 out of 5 by from User Friendly and Straight Forward Very well-organized tax filing system with helpful information all along the way. I hate filing taxes but this system makes it easy to file. Kathleen helped me with some errors I had made and provided very helpful information to complete the filing.
Date published: 2023-04-16
Rated 2 out of 5 by from Easy, but Expensive The experience is very easy and user friendly. However, the cost to file is ludicrous when compared to yearly income.
Date published: 2023-04-16
Rated 1 out of 5 by from We're Having Trouble Printing Your Return I paid $247 for: We're Having Trouble Printing Your Return Sorry for the inconvenience, but TurboTax is experiencing a temporary problem printing returns. We're working on the problem and expect to have it fixed shortly. Please try again in a few moments. == That is unacceptable.
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2244