TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax is easy and fast. I really recommend to use this.
Date published: 2023-04-16
Rated 4 out of 5 by from Not as smooth as past years 1. Forms from prior year 1099s were still included without a final review alerting me that they were not completed, or should be deleted. 2. State had an error that repeatedly didn't show up in review, but repreatedly prevented me from filing return. It was a typo on state abbreviation for a 1099 form. Just kept putting me back through the edit state process without telling me that there was an error, let alone, What was the error. 3. Did NOT appreciate the extra hassle of paying for state e-file. In past I juist entered my credit card on form. This year TurobTax tried to get extra money be wanting a premium price to deduct it from refund, or force filer to go to Intuit, which was problem #4. 4. Couldn't sign in to account to pay for CA e-filing, repeatedly, even when changing password. Yes, I got the email and text confirmation #'s but still didn't work. I realize it's almost the deadline, but come on, now is when I needed you to be up-to-speed. Not a problem in the past.
Date published: 2023-04-16
Rated 4 out of 5 by from Simple Done my taxes here for years. convenient honest fast
Date published: 2023-04-16
Rated 5 out of 5 by from pretty easy to use It was relatively quick for taxes. Typically It takes way longer
Date published: 2023-04-16
Rated 5 out of 5 by from Great experience with the help of Pam online. Great experience as always. Pam was a life saver and hero of the day. Thank you Pam and Turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by from good good, but there are still so many items that confused me.
Date published: 2023-04-16
Rated 5 out of 5 by from Made it so easy! TurboTax made filing my taxes for the first time so easy! The help boxes were extremely helpful and I really learned from the experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Lots of learning with easy to understand ins. Lots of learning with easy to understand instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Makes taxes simple and easy, very pain free to use and best of all, it’s free!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS A STRESS RELIEVER! Turbo Tax helped me complete my Federal and State Taxes in no time flat. I have on rough patch but a quick call from a tax professional smoothed things out. Now I can go watch the Flintstones! Yabbba Dabba Dooo!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2234
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy Turbo Tax is easy and fast. I really recommend to use this.
Date published: 2023-04-16
Rated 4 out of 5 by from Not as smooth as past years 1. Forms from prior year 1099s were still included without a final review alerting me that they were not completed, or should be deleted. 2. State had an error that repeatedly didn't show up in review, but repreatedly prevented me from filing return. It was a typo on state abbreviation for a 1099 form. Just kept putting me back through the edit state process without telling me that there was an error, let alone, What was the error. 3. Did NOT appreciate the extra hassle of paying for state e-file. In past I juist entered my credit card on form. This year TurobTax tried to get extra money be wanting a premium price to deduct it from refund, or force filer to go to Intuit, which was problem #4. 4. Couldn't sign in to account to pay for CA e-filing, repeatedly, even when changing password. Yes, I got the email and text confirmation #'s but still didn't work. I realize it's almost the deadline, but come on, now is when I needed you to be up-to-speed. Not a problem in the past.
Date published: 2023-04-16
Rated 4 out of 5 by from Simple Done my taxes here for years. convenient honest fast
Date published: 2023-04-16
Rated 5 out of 5 by from pretty easy to use It was relatively quick for taxes. Typically It takes way longer
Date published: 2023-04-16
Rated 5 out of 5 by from Great experience with the help of Pam online. Great experience as always. Pam was a life saver and hero of the day. Thank you Pam and Turbo tax.
Date published: 2023-04-16
Rated 5 out of 5 by from good good, but there are still so many items that confused me.
Date published: 2023-04-16
Rated 5 out of 5 by from Made it so easy! TurboTax made filing my taxes for the first time so easy! The help boxes were extremely helpful and I really learned from the experience.
Date published: 2023-04-16
Rated 5 out of 5 by from Lots of learning with easy to understand ins. Lots of learning with easy to understand instructions
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use Makes taxes simple and easy, very pain free to use and best of all, it’s free!
Date published: 2023-04-16
Rated 5 out of 5 by from TURBO TAX IS A STRESS RELIEVER! Turbo Tax helped me complete my Federal and State Taxes in no time flat. I have on rough patch but a quick call from a tax professional smoothed things out. Now I can go watch the Flintstones! Yabbba Dabba Dooo!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2234