TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 1 out of 5 by
Maeve47 from
Disappointed
TurboTax tells me that I've used this service for 8 years. Well, I'm done. I'll be looking for a local accountant for assistance next year. The number of gimmicks, add-ons, repeated questions, ploys to get your data or your money has increased year by year, and it's reached a level of egregiousness that I can no longer tolerate. Bye!
Date published: 2023-04-16
Rated 4 out of 5 by
Tabitha 08 from
Very simple for using first time.
E.Z for first time using online except for code changed to many times.
Date published: 2023-04-16
Rated 3 out of 5 by
Dan M40 from
I had to do some jumping around but I got it done
I use it as its serves as a repository to store my tax paperwork should I ever loose paper copies and or any virus issues with my laptop. However, it could improve by allowing end users to upload all their documents and automatically populate standard tax forms as opposed to having to rescan for each section.
Date published: 2023-04-16
Rated 3 out of 5 by
Amylee12 from
Made it all very easy!
I really enjoyed using your platform - my only annoyance was that there was a hidden Premium Fee right at the end in addition to the fee to transfer both federal and CA, plus the standard processing fee. I went back through all avenues to see where I went wrong in selecting the premium additional $55 cost but couldn't find that selection/option anywhere! It just appeared at that final stage which felt quite sly to me. Just be as upfront as possible with the fees and then no-one would mind!
Date published: 2023-04-16
Rated 3 out of 5 by
ali575 from
my tax turbo
Made return filing responsibility easy, missing stars due to pricing burden on tax filers
Date published: 2023-04-16
Rated 4 out of 5 by
CB101991 from
Turbo tax is easy to use
Easy to use. Did my taxes from smart phone. A little bit pricey though.
Date published: 2023-04-16
Rated 3 out of 5 by
MedicX from
It is great but getting to high prob will not use
It was easy but getting way to expensive. I most likely will find another way to file next year
Date published: 2023-04-16
Rated 4 out of 5 by
DWNelson from
I like!!
I prefer using Turbo Tax to learn!! Simple and easy to understand!
Date published: 2023-04-16
Rated 5 out of 5 by
peter22a from
very easy to use
Awesome. They make sure you put in the right information before you can continue.
Date published: 2023-04-16
Rated 1 out of 5 by
turbo sux 2023 from
Overpriced
Every year it gets more and more expensive, more complicated, and less refund unless you pay more to unlock additional features. They just keep lobbying to the goverment to prevent them from doing away with filing taxes, the irs already knows what you owe this is just an overcomplicated test designed to make it harder for the average person
All TurboTax® Offerings Reviews - Page 2217
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Maeve47 from
Disappointed
TurboTax tells me that I've used this service for 8 years. Well, I'm done. I'll be looking for a local accountant for assistance next year. The number of gimmicks, add-ons, repeated questions, ploys to get your data or your money has increased year by year, and it's reached a level of egregiousness that I can no longer tolerate. Bye!
Date published: 2023-04-16
Rated 4 out of 5 by
Tabitha 08 from
Very simple for using first time.
E.Z for first time using online except for code changed to many times.
Date published: 2023-04-16
Rated 3 out of 5 by
Dan M40 from
I had to do some jumping around but I got it done
I use it as its serves as a repository to store my tax paperwork should I ever loose paper copies and or any virus issues with my laptop. However, it could improve by allowing end users to upload all their documents and automatically populate standard tax forms as opposed to having to rescan for each section.
Date published: 2023-04-16
Rated 3 out of 5 by
Amylee12 from
Made it all very easy!
I really enjoyed using your platform - my only annoyance was that there was a hidden Premium Fee right at the end in addition to the fee to transfer both federal and CA, plus the standard processing fee. I went back through all avenues to see where I went wrong in selecting the premium additional $55 cost but couldn't find that selection/option anywhere! It just appeared at that final stage which felt quite sly to me. Just be as upfront as possible with the fees and then no-one would mind!
Date published: 2023-04-16
Rated 3 out of 5 by
ali575 from
my tax turbo
Made return filing responsibility easy, missing stars due to pricing burden on tax filers
Date published: 2023-04-16
Rated 4 out of 5 by
CB101991 from
Turbo tax is easy to use
Easy to use. Did my taxes from smart phone. A little bit pricey though.
Date published: 2023-04-16
Rated 3 out of 5 by
MedicX from
It is great but getting to high prob will not use
It was easy but getting way to expensive. I most likely will find another way to file next year
Date published: 2023-04-16
Rated 4 out of 5 by
DWNelson from
I like!!
I prefer using Turbo Tax to learn!! Simple and easy to understand!
Date published: 2023-04-16
Rated 5 out of 5 by
peter22a from
very easy to use
Awesome. They make sure you put in the right information before you can continue.
Date published: 2023-04-16
Rated 1 out of 5 by
turbo sux 2023 from
Overpriced
Every year it gets more and more expensive, more complicated, and less refund unless you pay more to unlock additional features. They just keep lobbying to the goverment to prevent them from doing away with filing taxes, the irs already knows what you owe this is just an overcomplicated test designed to make it harder for the average person
All TurboTax® Offerings Reviews - Page 2217
Date published: 2023-04-16