TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TURBO TAX IS VERY HELPFUL EXCELLENT, SAVE TIME. TURBO TAX IS VERY HELPFUL, VERY WORTH IT
Date published: 2023-04-16
Rated 1 out of 5 by from Fees The Fee for having to file with stocks is way too much. should not have to be required to pay for the service that will not impact any of my return amount through stocks
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax It's very simple to use and I appreciate the ease of the system. When something is absent or not correct, the system will prompt you with a message. However, the 2021 product that I purchased has two major flaws that make me want score it with a 2. First, I live in Tennessee with no state tax and yet, the system continues to ask me if I want to check it. It didn't do it for the current year. Second, the system told me I could not do an e-file, but when I try doing it by mail, it constantly asks me if I want to do an e-file. And when I hit transmit, the system says I need an update, but as I follow the directions, it says I have the latest update. Very frustrating, however, that's the issue with filing a late claim.
Date published: 2023-04-16
Rated 4 out of 5 by from Tax Fast and easy anyone can do this. Nothing hidden and can get assistance.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Great experience. It was so easy to use this site.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Great! Turbo tax I have used several times. It's easy to process & understand the steps. It saves you the time then running out getting your taxes done.
Date published: 2023-04-16
Rated 5 out of 5 by from I've used TurboTax for years TurboTax is easy to use, convenient, and I'm very confident with it.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax doing a great job 👏 I' m filing my Tax Returns during 5 years with TurboTax.
Date published: 2023-04-16
Rated 3 out of 5 by from 1099-MISC guidance is complete trash I had two stocks which produce small royalties, figuring out how to declare these took half the time I spent filing.
Date published: 2023-04-16
Rated 1 out of 5 by from Same Inexact Questions Still hate it. It would be a lot easier if there were links from a screen to go to the return where the information appears. Why not just have us input the forms that we have up front and then ask questions
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2216
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS VERY HELPFUL EXCELLENT, SAVE TIME. TURBO TAX IS VERY HELPFUL, VERY WORTH IT
Date published: 2023-04-16
Rated 1 out of 5 by from Fees The Fee for having to file with stocks is way too much. should not have to be required to pay for the service that will not impact any of my return amount through stocks
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo tax It's very simple to use and I appreciate the ease of the system. When something is absent or not correct, the system will prompt you with a message. However, the 2021 product that I purchased has two major flaws that make me want score it with a 2. First, I live in Tennessee with no state tax and yet, the system continues to ask me if I want to check it. It didn't do it for the current year. Second, the system told me I could not do an e-file, but when I try doing it by mail, it constantly asks me if I want to do an e-file. And when I hit transmit, the system says I need an update, but as I follow the directions, it says I have the latest update. Very frustrating, however, that's the issue with filing a late claim.
Date published: 2023-04-16
Rated 4 out of 5 by from Tax Fast and easy anyone can do this. Nothing hidden and can get assistance.
Date published: 2023-04-16
Rated 5 out of 5 by from Easy Great experience. It was so easy to use this site.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Great! Turbo tax I have used several times. It's easy to process & understand the steps. It saves you the time then running out getting your taxes done.
Date published: 2023-04-16
Rated 5 out of 5 by from I've used TurboTax for years TurboTax is easy to use, convenient, and I'm very confident with it.
Date published: 2023-04-16
Rated 5 out of 5 by from TurboTax doing a great job 👏 I' m filing my Tax Returns during 5 years with TurboTax.
Date published: 2023-04-16
Rated 3 out of 5 by from 1099-MISC guidance is complete trash I had two stocks which produce small royalties, figuring out how to declare these took half the time I spent filing.
Date published: 2023-04-16
Rated 1 out of 5 by from Same Inexact Questions Still hate it. It would be a lot easier if there were links from a screen to go to the return where the information appears. Why not just have us input the forms that we have up front and then ask questions
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2216