TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 1 out of 5 by from hidden fees and is not student friendly I had to purchase the upgraded package despite a completely free initial information entry. Do to being a student was the reason but never provided an explanation.
Date published: 2021-06-14
Rated 1 out of 5 by from TurboTax does not make requested enhancements I have almost over 30 W2-G to enter for many of the last years. I have requested many times to have a repeat option loaded for the base Casino detail but TurboTax has ignored my many request. I could have complete my Federal Tax Return Manually paper entry in les than 1/2 the time to enter into my Laptop. AMAZING how a simple database look up for the existing year and/or previous years would have made this an easy task. It just shows that TurboTax just is looking at getting the Application sale and not giving any enhancements to the TurboTax Deluxe program!
Date published: 2021-06-14
Rated 5 out of 5 by from Turbotax is my trusted source I have used TurboTax for over 20 years in preparing my tax return. Now it is the only tool and application software I trust to handle my tax return. Awesome software.
Date published: 2021-06-14
Rated 3 out of 5 by from Still after decades import of prior year sloppy VERY simple imports of prior year depreciation schedules- I mean like THREE items did not import correctly. K-1 reporting messy. Always a fan for what you do, but I'm not happy paying for these more advanced services you charge me and say will work and don't.
Date published: 2021-06-14
Rated 5 out of 5 by from easy and effective very easy to understand and use. Seems to get the biggest refund available every year.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo tax review My experience was great. Everything went smooth. I would recommend to friends and family.
Date published: 2021-06-14
Rated 5 out of 5 by from It was outstanding super easy to navigate worth the added money for the live support jason was awesome
Date published: 2021-06-14
Rated 4 out of 5 by from Very useful product All good... need help fixing the QBI stuff for LLC's - very unclear... however, I recognize it is the IRS that is most of the confusion... still entering data with UNDERSTANDING is difficullt for this piece of the application
Date published: 2021-06-14
Rated 4 out of 5 by from Nice! It was a great experience I appreciate the representatives time and patience and dedication to help out!
Date published: 2021-06-14
Rated 4 out of 5 by from Simple for Beginners It was fairly simple but I did have to get help with inputting all the information and making sure not to add anything in boxes that didn't require it. There should be instructions to review your personal W-2 when filing that section.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 222
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from hidden fees and is not student friendly I had to purchase the upgraded package despite a completely free initial information entry. Do to being a student was the reason but never provided an explanation.
Date published: 2021-06-14
Rated 1 out of 5 by from TurboTax does not make requested enhancements I have almost over 30 W2-G to enter for many of the last years. I have requested many times to have a repeat option loaded for the base Casino detail but TurboTax has ignored my many request. I could have complete my Federal Tax Return Manually paper entry in les than 1/2 the time to enter into my Laptop. AMAZING how a simple database look up for the existing year and/or previous years would have made this an easy task. It just shows that TurboTax just is looking at getting the Application sale and not giving any enhancements to the TurboTax Deluxe program!
Date published: 2021-06-14
Rated 5 out of 5 by from Turbotax is my trusted source I have used TurboTax for over 20 years in preparing my tax return. Now it is the only tool and application software I trust to handle my tax return. Awesome software.
Date published: 2021-06-14
Rated 3 out of 5 by from Still after decades import of prior year sloppy VERY simple imports of prior year depreciation schedules- I mean like THREE items did not import correctly. K-1 reporting messy. Always a fan for what you do, but I'm not happy paying for these more advanced services you charge me and say will work and don't.
Date published: 2021-06-14
Rated 5 out of 5 by from easy and effective very easy to understand and use. Seems to get the biggest refund available every year.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo tax review My experience was great. Everything went smooth. I would recommend to friends and family.
Date published: 2021-06-14
Rated 5 out of 5 by from It was outstanding super easy to navigate worth the added money for the live support jason was awesome
Date published: 2021-06-14
Rated 4 out of 5 by from Very useful product All good... need help fixing the QBI stuff for LLC's - very unclear... however, I recognize it is the IRS that is most of the confusion... still entering data with UNDERSTANDING is difficullt for this piece of the application
Date published: 2021-06-14
Rated 4 out of 5 by from Nice! It was a great experience I appreciate the representatives time and patience and dedication to help out!
Date published: 2021-06-14
Rated 4 out of 5 by from Simple for Beginners It was fairly simple but I did have to get help with inputting all the information and making sure not to add anything in boxes that didn't require it. There should be instructions to review your personal W-2 when filing that section.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 222