TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 4 out of 5 by
BCarl23 from
Charged half return
I'm just annoyed that as a low income student I was charged half my return value to file through this service. It would have been more than half my return if I would have agreed to the processing fee of having the charge deducted from my tax return. I realize this is a business to make money, but it still feels rough on my end.
Date published: 2023-04-16
Rated 4 out of 5 by
JSS62 from
Thoroughly Satisfied
For the most part, Turbo tax is the ultimate tax preparation software. The only negative I had while going through the various steps was having to do some of my own research to determine what option was best (under business assets section) for my situation.
Date published: 2023-04-16
Rated 5 out of 5 by
Agnies from
Turbo Tax Is Easy
Quick and Painless-Easy to use-goes very quickly--
Date published: 2023-04-16
Rated 3 out of 5 by
thph from
Too much marketing/ads
Too much distractions with marketing/ads during the process
Date published: 2023-04-16
Rated 5 out of 5 by
xyalvarez from
easy
the site is easy to navigate, easy to follow instructions. simple and fast
Date published: 2023-04-16
Rated 5 out of 5 by
Karma001 from
Tax Return with Confidance
It was pretty smooth and received required help on phone to get the answers
Date published: 2023-04-16
Rated 5 out of 5 by
Kris Tee from
Easy to use
This is east to use and explains everything. Even if you don’t understand, there is more help if you want
Date published: 2023-04-16
Rated 2 out of 5 by
AnIrish1 from
Turbo Tax Home and Business Advantage
Used Turbo Advantage for many years previously, never any problems, This year 2023 / 2022 taxes I got broken in half disc.. didn't have time to get another by the deadline. Did taxes online , used chat to address broken disc, and free online, no where did it say anything about using chat until they wanted extra money at the end! Disappointed to say the least! Now I have to work on get a refund on the home and business disc, that I had already paid for back in December 2022, $100.00+
Date published: 2023-04-16
Rated 5 out of 5 by
Alisia26 from
Overall, I really apperciate TurboTax
It's easy to use and to the point. My taxes are rather simple, so being able to do them at home is great. Been using them for a few years now with no problem.
Date published: 2023-04-16
Rated 3 out of 5 by
JPOregon from
State Tax e-file won't work
State Tax e-file won't work cannot have Turbo Tax deduct from state refund or pay with credit card app. hangs
All TurboTax® Offerings Reviews - Page 2210
Date published: 2023-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BCarl23 from
Charged half return
I'm just annoyed that as a low income student I was charged half my return value to file through this service. It would have been more than half my return if I would have agreed to the processing fee of having the charge deducted from my tax return. I realize this is a business to make money, but it still feels rough on my end.
Date published: 2023-04-16
Rated 4 out of 5 by
JSS62 from
Thoroughly Satisfied
For the most part, Turbo tax is the ultimate tax preparation software. The only negative I had while going through the various steps was having to do some of my own research to determine what option was best (under business assets section) for my situation.
Date published: 2023-04-16
Rated 5 out of 5 by
Agnies from
Turbo Tax Is Easy
Quick and Painless-Easy to use-goes very quickly--
Date published: 2023-04-16
Rated 3 out of 5 by
thph from
Too much marketing/ads
Too much distractions with marketing/ads during the process
Date published: 2023-04-16
Rated 5 out of 5 by
xyalvarez from
easy
the site is easy to navigate, easy to follow instructions. simple and fast
Date published: 2023-04-16
Rated 5 out of 5 by
Karma001 from
Tax Return with Confidance
It was pretty smooth and received required help on phone to get the answers
Date published: 2023-04-16
Rated 5 out of 5 by
Kris Tee from
Easy to use
This is east to use and explains everything. Even if you don’t understand, there is more help if you want
Date published: 2023-04-16
Rated 2 out of 5 by
AnIrish1 from
Turbo Tax Home and Business Advantage
Used Turbo Advantage for many years previously, never any problems, This year 2023 / 2022 taxes I got broken in half disc.. didn't have time to get another by the deadline. Did taxes online , used chat to address broken disc, and free online, no where did it say anything about using chat until they wanted extra money at the end! Disappointed to say the least! Now I have to work on get a refund on the home and business disc, that I had already paid for back in December 2022, $100.00+
Date published: 2023-04-16
Rated 5 out of 5 by
Alisia26 from
Overall, I really apperciate TurboTax
It's easy to use and to the point. My taxes are rather simple, so being able to do them at home is great. Been using them for a few years now with no problem.
Date published: 2023-04-16
Rated 3 out of 5 by
JPOregon from
State Tax e-file won't work
State Tax e-file won't work cannot have Turbo Tax deduct from state refund or pay with credit card app. hangs
All TurboTax® Offerings Reviews - Page 2210
Date published: 2023-04-16