TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Charged half return I'm just annoyed that as a low income student I was charged half my return value to file through this service. It would have been more than half my return if I would have agreed to the processing fee of having the charge deducted from my tax return. I realize this is a business to make money, but it still feels rough on my end.
Date published: 2023-04-16
Rated 4 out of 5 by from Thoroughly Satisfied For the most part, Turbo tax is the ultimate tax preparation software. The only negative I had while going through the various steps was having to do some of my own research to determine what option was best (under business assets section) for my situation.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Is Easy Quick and Painless-Easy to use-goes very quickly--
Date published: 2023-04-16
Rated 3 out of 5 by from Too much marketing/ads Too much distractions with marketing/ads during the process
Date published: 2023-04-16
Rated 5 out of 5 by from easy the site is easy to navigate, easy to follow instructions. simple and fast
Date published: 2023-04-16
Rated 5 out of 5 by from Tax Return with Confidance It was pretty smooth and received required help on phone to get the answers
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use This is east to use and explains everything. Even if you don’t understand, there is more help if you want
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax Home and Business Advantage Used Turbo Advantage for many years previously, never any problems, This year 2023 / 2022 taxes I got broken in half disc.. didn't have time to get another by the deadline. Did taxes online , used chat to address broken disc, and free online, no where did it say anything about using chat until they wanted extra money at the end! Disappointed to say the least! Now I have to work on get a refund on the home and business disc, that I had already paid for back in December 2022, $100.00+
Date published: 2023-04-16
Rated 5 out of 5 by from Overall, I really apperciate TurboTax It's easy to use and to the point. My taxes are rather simple, so being able to do them at home is great. Been using them for a few years now with no problem.
Date published: 2023-04-16
Rated 3 out of 5 by from State Tax e-file won't work State Tax e-file won't work cannot have Turbo Tax deduct from state refund or pay with credit card app. hangs
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2210
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Charged half return I'm just annoyed that as a low income student I was charged half my return value to file through this service. It would have been more than half my return if I would have agreed to the processing fee of having the charge deducted from my tax return. I realize this is a business to make money, but it still feels rough on my end.
Date published: 2023-04-16
Rated 4 out of 5 by from Thoroughly Satisfied For the most part, Turbo tax is the ultimate tax preparation software. The only negative I had while going through the various steps was having to do some of my own research to determine what option was best (under business assets section) for my situation.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax Is Easy Quick and Painless-Easy to use-goes very quickly--
Date published: 2023-04-16
Rated 3 out of 5 by from Too much marketing/ads Too much distractions with marketing/ads during the process
Date published: 2023-04-16
Rated 5 out of 5 by from easy the site is easy to navigate, easy to follow instructions. simple and fast
Date published: 2023-04-16
Rated 5 out of 5 by from Tax Return with Confidance It was pretty smooth and received required help on phone to get the answers
Date published: 2023-04-16
Rated 5 out of 5 by from Easy to use This is east to use and explains everything. Even if you don’t understand, there is more help if you want
Date published: 2023-04-16
Rated 2 out of 5 by from Turbo Tax Home and Business Advantage Used Turbo Advantage for many years previously, never any problems, This year 2023 / 2022 taxes I got broken in half disc.. didn't have time to get another by the deadline. Did taxes online , used chat to address broken disc, and free online, no where did it say anything about using chat until they wanted extra money at the end! Disappointed to say the least! Now I have to work on get a refund on the home and business disc, that I had already paid for back in December 2022, $100.00+
Date published: 2023-04-16
Rated 5 out of 5 by from Overall, I really apperciate TurboTax It's easy to use and to the point. My taxes are rather simple, so being able to do them at home is great. Been using them for a few years now with no problem.
Date published: 2023-04-16
Rated 3 out of 5 by from State Tax e-file won't work State Tax e-file won't work cannot have Turbo Tax deduct from state refund or pay with credit card app. hangs
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2210