TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Ihatedoingtaxes Doing taxes is fairly easy until you have to do it for a 1099 job. There's no instruction, it does not give you any options on if you are just an employee, and it automatically treats you as a business owner if you have a 1099NEC form. On top of that, they make you pay for a $119 subscription just for having a 1099.
Date published: 2023-04-17
Rated 4 out of 5 by from 2022 Tax Filing Overall experience is exceptionally user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Bridget Bridget was very patient and thorough and walked me through the steps I needed to make my corrections. Whew!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Life Sooooo Easy!! I've been using TurboTax for 5 years now and I highly recommend to anyone who likes a quick, seamless, and easy process. I deviated once from using TurboTax and regretted it, let them make your life easier by keeping it all in one place. I always do it on my own, but for my friends and family with more complicated finances their experts are fantastic!
Date published: 2023-04-17
Rated 5 out of 5 by from Cool Cool. Omg. The stuff. Strongest on ice cream in the desert.
Date published: 2023-04-17
Rated 5 out of 5 by from very good product turbo tax ... used it many years...with 0 problems.
Date published: 2023-04-17
Rated 2 out of 5 by from Kept Upgrading my Plan It kept upgrading my plan, and so it would continue to up charge me.
Date published: 2023-04-17
Rated 1 out of 5 by from Confusing and Extortionate Started off fine but the mobile navigation is unintuitive and slow, and by the time I got to the end of it all I’m over an hour in and they’re charging me more than half of my return to file. EXTREMELY disappointed and will NEVER be using this service again.
Date published: 2023-04-17
Rated 2 out of 5 by from Not so awesome I did not like that I had no choice but to buy a service for $200 to "help" me with my deductions on my independent contracting jobs. I completely did not need assistance here and gladly would have opted out of paying that extra fee. I'm a single parent living on an extremely tight budget and this was an unexpected extra payment with my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE....EVEN BETTER IF YOU USE IT YEAR AFTER YEAR
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2209
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Ihatedoingtaxes Doing taxes is fairly easy until you have to do it for a 1099 job. There's no instruction, it does not give you any options on if you are just an employee, and it automatically treats you as a business owner if you have a 1099NEC form. On top of that, they make you pay for a $119 subscription just for having a 1099.
Date published: 2023-04-17
Rated 4 out of 5 by from 2022 Tax Filing Overall experience is exceptionally user friendly.
Date published: 2023-04-17
Rated 5 out of 5 by from Bridget Bridget was very patient and thorough and walked me through the steps I needed to make my corrections. Whew!
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax Makes Life Sooooo Easy!! I've been using TurboTax for 5 years now and I highly recommend to anyone who likes a quick, seamless, and easy process. I deviated once from using TurboTax and regretted it, let them make your life easier by keeping it all in one place. I always do it on my own, but for my friends and family with more complicated finances their experts are fantastic!
Date published: 2023-04-17
Rated 5 out of 5 by from Cool Cool. Omg. The stuff. Strongest on ice cream in the desert.
Date published: 2023-04-17
Rated 5 out of 5 by from very good product turbo tax ... used it many years...with 0 problems.
Date published: 2023-04-17
Rated 2 out of 5 by from Kept Upgrading my Plan It kept upgrading my plan, and so it would continue to up charge me.
Date published: 2023-04-17
Rated 1 out of 5 by from Confusing and Extortionate Started off fine but the mobile navigation is unintuitive and slow, and by the time I got to the end of it all I’m over an hour in and they’re charging me more than half of my return to file. EXTREMELY disappointed and will NEVER be using this service again.
Date published: 2023-04-17
Rated 2 out of 5 by from Not so awesome I did not like that I had no choice but to buy a service for $200 to "help" me with my deductions on my independent contracting jobs. I completely did not need assistance here and gladly would have opted out of paying that extra fee. I'm a single parent living on an extremely tight budget and this was an unexpected extra payment with my taxes.
Date published: 2023-04-17
Rated 5 out of 5 by from TURBO TAX IS GREAT EASY TO USE....EVEN BETTER IF YOU USE IT YEAR AFTER YEAR
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2209