TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Emmaj456 from
John
John was helpful and nice! Made my tax rejection an easy and painless fix.
Date published: 2023-04-24
Rated 5 out of 5 by
Steph0625 from
Turbo Tax Is Amazing
Easy and self explanitory even with the most complexe income situations.
Date published: 2023-04-24
Rated 3 out of 5 by
MJSxxx000 from
Some glitches
You should have a text feature for critical notices like your return was rejected. I filed with Turbo Tax but my taxes were rejected right after I efiled (because my 17 yr old decided to do his own taxes and claimed himself as a dependent). Next, I corrected and refiled immediately. I thought I was all set but they were rejected again (even though I removed my 17 old's name as dependent from my return - another issue). I did not get the rejection notification because it only went to my husband's email and he did not see. Now my taxes are late. Steps to correction the rejected taxes (due to the issue with son's taxes above) were not clear and I found no relevent help topics. I even had him file a correction (not turbo tax) so he was no longer clainiing himself as a dependent before I filed.
Date published: 2023-04-24
Rated 5 out of 5 by
aaronx819 from
Excellent software and service
great fast and easy software to utilize. Never have seen something so quick and so easy to use.
Date published: 2023-04-24
Rated 5 out of 5 by
Rockfan333 from
TurboTax makes filing your taxes so easy!
I've been using TurboTax for well over 10 years and it continues to get easier and easier each year! It is such a great tool for completing your income taxes.
Date published: 2023-04-24
Rated 5 out of 5 by
Sentira from
Sentira was amazing working with>
She was very patient and kind and very knowledgeable!!!
Date published: 2023-04-24
Rated 4 out of 5 by
GmaE7 from
Turbo tax is A
I've used turbo tax for many years and had pleasant experience
Date published: 2023-04-24
Rated 5 out of 5 by
Stellar Jay from
Tax return
Very Helpful and easy to use system. I was very surprised in the amount and how easy it was for me to do my own taxes in the comfort of my own home.
Date published: 2023-04-24
Rated 4 out of 5 by
prezzeus from
it was strssfulbut easdy
easy step by step instructions t follow but all in all a snap
Date published: 2023-04-24
Rated 5 out of 5 by
RP1212 from
Tax Gurus
It was great it was fast and easy i really enjoyed it
All TurboTax® Offerings Reviews - Page 221
Date published: 2023-04-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Emmaj456 from
John
John was helpful and nice! Made my tax rejection an easy and painless fix.
Date published: 2023-04-24
Rated 5 out of 5 by
Steph0625 from
Turbo Tax Is Amazing
Easy and self explanitory even with the most complexe income situations.
Date published: 2023-04-24
Rated 3 out of 5 by
MJSxxx000 from
Some glitches
You should have a text feature for critical notices like your return was rejected. I filed with Turbo Tax but my taxes were rejected right after I efiled (because my 17 yr old decided to do his own taxes and claimed himself as a dependent). Next, I corrected and refiled immediately. I thought I was all set but they were rejected again (even though I removed my 17 old's name as dependent from my return - another issue). I did not get the rejection notification because it only went to my husband's email and he did not see. Now my taxes are late. Steps to correction the rejected taxes (due to the issue with son's taxes above) were not clear and I found no relevent help topics. I even had him file a correction (not turbo tax) so he was no longer clainiing himself as a dependent before I filed.
Date published: 2023-04-24
Rated 5 out of 5 by
aaronx819 from
Excellent software and service
great fast and easy software to utilize. Never have seen something so quick and so easy to use.
Date published: 2023-04-24
Rated 5 out of 5 by
Rockfan333 from
TurboTax makes filing your taxes so easy!
I've been using TurboTax for well over 10 years and it continues to get easier and easier each year! It is such a great tool for completing your income taxes.
Date published: 2023-04-24
Rated 5 out of 5 by
Sentira from
Sentira was amazing working with>
She was very patient and kind and very knowledgeable!!!
Date published: 2023-04-24
Rated 4 out of 5 by
GmaE7 from
Turbo tax is A
I've used turbo tax for many years and had pleasant experience
Date published: 2023-04-24
Rated 5 out of 5 by
Stellar Jay from
Tax return
Very Helpful and easy to use system. I was very surprised in the amount and how easy it was for me to do my own taxes in the comfort of my own home.
Date published: 2023-04-24
Rated 4 out of 5 by
prezzeus from
it was strssfulbut easdy
easy step by step instructions t follow but all in all a snap
Date published: 2023-04-24
Rated 5 out of 5 by
RP1212 from
Tax Gurus
It was great it was fast and easy i really enjoyed it
All TurboTax® Offerings Reviews - Page 221
Date published: 2023-04-24