TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax is user friendly Turbo tax was easy to follow software, user friendly
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT TAX PREPARATION TOOL! Very straight forward help in preparation. Keeps getting better every year. Easiest year yet. Well worth the money spent on using TurboTax. From start to finish everything was done in less than 90 minutes. Best feature was the ability to scan and download documents to be read for information and the automatic correlation of investment numbers. Will use again in the coming years.
Date published: 2023-04-16
Rated 2 out of 5 by from I Have a Love/Hate Relationship with TurboTax Sure, TurboTax does a great job of guiding you through all the possible tax deductions and scenarios, but it nickels and dimes you, and incessantly prompts you to pay more money for a ‘better, more thorough’ option. It told me I *had* to use a super special version because of one form and I ended up spending twice as much as I was lured in by ($59). Next year I think I’ll just go to a tax preparer.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo is a great way to file, been with them 15+YR Tubo tax is a great way to file, been with them 15+ years and plan on staying with them,
Date published: 2023-04-16
Rated 5 out of 5 by from SIMON was outstanding I worked with SIMON who helped me with filing the state taxes that was complicated as I moved and worked to different states in the last tax year. SIMON was outstanding, he was very thorough and went above and beyond to get the most possible refund
Date published: 2023-04-16
Rated 5 out of 5 by from Easy as Pie I'm a busy person and don't have much time. This was the easiest way to complete my filing.
Date published: 2023-04-16
Rated 2 out of 5 by from Consistently Mediocre Have been using this program for more than 25 years. Always has obvious flaws that beg to be fixed. Not sure why they never fix them. The charge for filing state taxes is now over the top. Our state makes it very easy to file online for free. Looking forward to having free federal government efile too. That should have TurboTax to up their game or go away.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax Turbo tax is easy to use. I've used it for the past nine years.
Date published: 2023-04-16
Rated 1 out of 5 by from you know y'all are a problem thanks for all your work lobbying the government to make tax time an excruciating and hateful process. :)
Date published: 2023-04-16
Rated 5 out of 5 by from EASY I was guided through out entire return. It was easy to follow along
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is user friendly Turbo tax was easy to follow software, user friendly
Date published: 2023-04-16
Rated 5 out of 5 by from GREAT TAX PREPARATION TOOL! Very straight forward help in preparation. Keeps getting better every year. Easiest year yet. Well worth the money spent on using TurboTax. From start to finish everything was done in less than 90 minutes. Best feature was the ability to scan and download documents to be read for information and the automatic correlation of investment numbers. Will use again in the coming years.
Date published: 2023-04-16
Rated 2 out of 5 by from I Have a Love/Hate Relationship with TurboTax Sure, TurboTax does a great job of guiding you through all the possible tax deductions and scenarios, but it nickels and dimes you, and incessantly prompts you to pay more money for a ‘better, more thorough’ option. It told me I *had* to use a super special version because of one form and I ended up spending twice as much as I was lured in by ($59). Next year I think I’ll just go to a tax preparer.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo is a great way to file, been with them 15+YR Tubo tax is a great way to file, been with them 15+ years and plan on staying with them,
Date published: 2023-04-16
Rated 5 out of 5 by from SIMON was outstanding I worked with SIMON who helped me with filing the state taxes that was complicated as I moved and worked to different states in the last tax year. SIMON was outstanding, he was very thorough and went above and beyond to get the most possible refund
Date published: 2023-04-16
Rated 5 out of 5 by from Easy as Pie I'm a busy person and don't have much time. This was the easiest way to complete my filing.
Date published: 2023-04-16
Rated 2 out of 5 by from Consistently Mediocre Have been using this program for more than 25 years. Always has obvious flaws that beg to be fixed. Not sure why they never fix them. The charge for filing state taxes is now over the top. Our state makes it very easy to file online for free. Looking forward to having free federal government efile too. That should have TurboTax to up their game or go away.
Date published: 2023-04-16
Rated 4 out of 5 by from Turbo Tax Turbo tax is easy to use. I've used it for the past nine years.
Date published: 2023-04-16
Rated 1 out of 5 by from you know y'all are a problem thanks for all your work lobbying the government to make tax time an excruciating and hateful process. :)
Date published: 2023-04-16
Rated 5 out of 5 by from EASY I was guided through out entire return. It was easy to follow along
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2181