TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

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Rated 4 out of 5 by from Turbo tax is ok but needs improvement This year was not as good as in the past. I tried using the import feature but it would only accept the PDF which didn't have the history. I also find weird errors that are not in the wizard (this year it was the "Is this a qualified business under 199A" question), that I couldn't resolve at all in the wizard and had to do it in the forms. Which is okay - but tell me that is needed...
Date published: 2023-04-16
Rated 5 out of 5 by from Super easy process for Federal and State Have used TurboTax for many years and it gets better and easier every year. Clear descriptions, good auto import, and easy integration between Federal and State are really helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was easy to navigate I've used Turbo Tax for several years with much success
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax saved my sanity!!! I called for a quick question and Laura stuck with me until I was done. Thank goodness!!! I ended up with more questions as I went on and she made it so simple. I will never worry about filing again.
Date published: 2023-04-16
Rated 5 out of 5 by from AWESOME Very easy to use! Every step you take is guided so you don't feel lost.
Date published: 2023-04-16
Rated 2 out of 5 by from Not Happy this Year Had to use Turbo Tax Premier this year. I was not thrilled with it when it came to the filling the state. I didi NOT want to e-file because it was not included in the cost. I was just going to mail it but it would NOT give me the option to e-file the Federal and Mail the State. So I thought I could just print & mail the state anyway. However, it would not print the correct forms so I could have the refund Direct Deposited or tell me the correct address to mail it to.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax wins again-10 years! quick efficient easy step by step no worries of mathematical errors or data errors
Date published: 2023-04-16
Rated 5 out of 5 by from Very knowleable very helpful and patient Helped me get more money! Was not doing it right made corrections
Date published: 2023-04-16
Rated 5 out of 5 by from easy to use good easy to use just wish there would be a discount
Date published: 2023-04-16
Rated 5 out of 5 by from I Depend on TurboTax I've been using TurboTax for many, many years now - I used to get the product on a CD-ROM!!!). The product has consistently gotten better and easier to use over the years, particularly wrt the federal return. There's still some areas on the state return which I think Intuit can improve, so that the ease of completing the state return is on par with the ease of filing the federal return (e.g., descriptions, explanations, guidance), but as the title of my review says, I do indeed depend on Intuit and TurboTax to make this time of year a little less anxiety filled. Thanks!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2176
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo tax is ok but needs improvement This year was not as good as in the past. I tried using the import feature but it would only accept the PDF which didn't have the history. I also find weird errors that are not in the wizard (this year it was the "Is this a qualified business under 199A" question), that I couldn't resolve at all in the wizard and had to do it in the forms. Which is okay - but tell me that is needed...
Date published: 2023-04-16
Rated 5 out of 5 by from Super easy process for Federal and State Have used TurboTax for many years and it gets better and easier every year. Clear descriptions, good auto import, and easy integration between Federal and State are really helpful
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax was easy to navigate I've used Turbo Tax for several years with much success
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax saved my sanity!!! I called for a quick question and Laura stuck with me until I was done. Thank goodness!!! I ended up with more questions as I went on and she made it so simple. I will never worry about filing again.
Date published: 2023-04-16
Rated 5 out of 5 by from AWESOME Very easy to use! Every step you take is guided so you don't feel lost.
Date published: 2023-04-16
Rated 2 out of 5 by from Not Happy this Year Had to use Turbo Tax Premier this year. I was not thrilled with it when it came to the filling the state. I didi NOT want to e-file because it was not included in the cost. I was just going to mail it but it would NOT give me the option to e-file the Federal and Mail the State. So I thought I could just print & mail the state anyway. However, it would not print the correct forms so I could have the refund Direct Deposited or tell me the correct address to mail it to.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax wins again-10 years! quick efficient easy step by step no worries of mathematical errors or data errors
Date published: 2023-04-16
Rated 5 out of 5 by from Very knowleable very helpful and patient Helped me get more money! Was not doing it right made corrections
Date published: 2023-04-16
Rated 5 out of 5 by from easy to use good easy to use just wish there would be a discount
Date published: 2023-04-16
Rated 5 out of 5 by from I Depend on TurboTax I've been using TurboTax for many, many years now - I used to get the product on a CD-ROM!!!). The product has consistently gotten better and easier to use over the years, particularly wrt the federal return. There's still some areas on the state return which I think Intuit can improve, so that the ease of completing the state return is on par with the ease of filing the federal return (e.g., descriptions, explanations, guidance), but as the title of my review says, I do indeed depend on Intuit and TurboTax to make this time of year a little less anxiety filled. Thanks!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2176