TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Every year they still have the same old glitches! Every year I am stuck in the cycle of "reviewing your returns" to the point of no end when trying to efile my business taxes. I eventually just mail my taxes which is sooooo frustrating. I don't even keep stamps anymore, as does most of the country. They also always force me to complete a film industry form though my business has nothing to do with the film industry and this mandates that I check boxes that are not applicable & submit non-existent information, or else it returns me to this endless review loop. Why not just fix your forms when you know it's been an ongoing problem (I've seen the problem listed on their help site, but the only solution is to contact customer service! Good luck with that!
Date published: 2023-04-16
Rated 5 out of 5 by from Great TurboTax Service Sent helpful info. to assist and answered all questions
Date published: 2023-04-16
Rated 5 out of 5 by from I can't believe I haven't used this service before Unbelievably easy with step by step instructions. I'm so mad that I've paid someone $500 a year when I could been doing it myself. I was very intimidated, and there was ZERO reason to be!
Date published: 2023-04-16
Rated 2 out of 5 by from It works ok pricing is nebulous Lots of addons It works ok. The new changes to make it easier to upload information sometimes make it harder. They make it easy with Lots of ways to upprcie yourself and spend more on filing your taxes. I’ve used them for 8 years but I might change it up next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing! So quick and easy, made my first time doing this go by so nicely. I really liked it. So user friendly and helpful.
Date published: 2023-04-16
Rated 2 out of 5 by from Impossible to downgrade without starting over We used to use the self-employed version but didn't need it this year and there was no way to downgrade without a loosing all the data.
Date published: 2023-04-16
Rated 4 out of 5 by from Geat tax filing service! It seems like the filing fees have gone up since last year. It would be wonderful if the filing fees were reduced to a lesser amount so customers could recieve more of their money from their tax returns...just a sugggestion...
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome It was easy and fast. The character limit for this review is questionable.
Date published: 2023-04-16
Rated 5 out of 5 by from Another easy return I have been using Turbo Tax since around 1989. It has always provided an easy and faster way of filing my returns. I generally buy TTax Premium, and it is great value for money and the annual purchase & download is a great feature too.
Date published: 2023-04-16
Rated 5 out of 5 by from does its job Did its job, expensive but understandable. never free
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2161
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Every year they still have the same old glitches! Every year I am stuck in the cycle of "reviewing your returns" to the point of no end when trying to efile my business taxes. I eventually just mail my taxes which is sooooo frustrating. I don't even keep stamps anymore, as does most of the country. They also always force me to complete a film industry form though my business has nothing to do with the film industry and this mandates that I check boxes that are not applicable & submit non-existent information, or else it returns me to this endless review loop. Why not just fix your forms when you know it's been an ongoing problem (I've seen the problem listed on their help site, but the only solution is to contact customer service! Good luck with that!
Date published: 2023-04-16
Rated 5 out of 5 by from Great TurboTax Service Sent helpful info. to assist and answered all questions
Date published: 2023-04-16
Rated 5 out of 5 by from I can't believe I haven't used this service before Unbelievably easy with step by step instructions. I'm so mad that I've paid someone $500 a year when I could been doing it myself. I was very intimidated, and there was ZERO reason to be!
Date published: 2023-04-16
Rated 2 out of 5 by from It works ok pricing is nebulous Lots of addons It works ok. The new changes to make it easier to upload information sometimes make it harder. They make it easy with Lots of ways to upprcie yourself and spend more on filing your taxes. I’ve used them for 8 years but I might change it up next year.
Date published: 2023-04-16
Rated 5 out of 5 by from Amazing! So quick and easy, made my first time doing this go by so nicely. I really liked it. So user friendly and helpful.
Date published: 2023-04-16
Rated 2 out of 5 by from Impossible to downgrade without starting over We used to use the self-employed version but didn't need it this year and there was no way to downgrade without a loosing all the data.
Date published: 2023-04-16
Rated 4 out of 5 by from Geat tax filing service! It seems like the filing fees have gone up since last year. It would be wonderful if the filing fees were reduced to a lesser amount so customers could recieve more of their money from their tax returns...just a sugggestion...
Date published: 2023-04-16
Rated 5 out of 5 by from Awesome It was easy and fast. The character limit for this review is questionable.
Date published: 2023-04-16
Rated 5 out of 5 by from Another easy return I have been using Turbo Tax since around 1989. It has always provided an easy and faster way of filing my returns. I generally buy TTax Premium, and it is great value for money and the annual purchase & download is a great feature too.
Date published: 2023-04-16
Rated 5 out of 5 by from does its job Did its job, expensive but understandable. never free
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2161